How can I get my IMac to recognise the scanner part of the HP printer/scanner? It prints!

How can I get my iMac to recognise the scanner part of the HP printer/scanner? It prints!@

I had a similar problem right after the first update to 10.6.7, which happened to quite a few people. It took a couple of software updates and then an HP printer update to fix it. So make sure that all your software updates are up to date. Mine is an older printer: C6280 All-in-one but scans fine now that my mac recoginises it. You might want to check on the HP site also.
It was really frustrating because it had worked fine before.
laverne's mom
Message was edited by: laverne's mom

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My 2010 21.5 Imac wont stop loading, The wheel just keeps spinning and it doesn't even boot in safe mode. the only thing i can do is get into single user mode. My Mac doesn't respond to command + r. I am able to pull up a disk to boot from but it doesn't show a recovery disk, only "Macintosh HD", when i click it I'm back at the apple logo screen with spinning wheel.At this point i want to do one thing and that is factory reset the computer. a fresh install, delete everything, NO BACK UPS. I don't have the install CD (This Computer had a previous owner). If i were to buy a copy of the OS X from the apple store (I believe my computer was running 10.6.8, Im not 100%sure and i dont now how to find out at this point) would i be able to even put the CD in the disc drive? would it read the CD even though its stuck in the boot up(loading) screen? How would i get it out if the Drive doesn't read the disk? Do I have Other options? Thanks guys!

You are using Snow Leopard. There is no COMMAND-R for a startup. That's for Lion or later.
Call Apple and purchase replacement discs for your model. You cannot use the retail version of Snow Leopard on your model. You have no other options unless you have the original discs that came with the computer. When you get the discs:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
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         with your computer. Insert the disc into the optical drive and restart the computer.
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         Assistant will complete the installation after which you will be running a fresh
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Download and install Mac OS X 10.6.8 Update Combo v1.1.

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Hi
My Powerbook was the same. Only fix is to reinstall OSX from the install CD but be sure not to pick the Format and install clean. Once you boot with the install CD pick the preserve user data and settings.
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D

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How can I get my IMac to recognise the scanner part of the HP printer/scanner? It prints!

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