How can I get my information back?

This morning I plugged my phone into my computer and was told there was an update available, I went along and waited for the update to be completed. When it was my phone was completely wiped besides a few pictures left behind. I no longer have any of my contacts, nor bbm contacts or themes I once had. Please help !

Hello,
During the update, it should have offered to you that it backup/restore your data as part of the process. If you did not defeat that offer, then the backup file might be on your computer still to be used as the source of restore. Search your computer for files with the extension of IPD and BBB...any that you find that have a date/time around the time you did this update are likely what was created when the update ran. Then, use the desktop software to perform the restore, using that file as source of the restore:
KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
On the other hand, if you did defeat that backup (during the update) and/or for some reason there is no backup file, then you have no data source to use for a restore, and you've migrated from the latter to the former in this old saying:
There are 2 kinds of computing device users -- those who have lost data, and those who will.
Backups, quite simply, are not an optional exercise.
On the 3rd hand (3 hands???), if you have been using the FREE BB Protect app, then it might have data for you to use as the source of restore:
KB25063 How to use BlackBerry Protect to restore data to a BlackBerry smartphone
On the 4th hand (now 4???), if you have been using a desktop PIM (e.g., Outlook), then that may well be your master data source for at least contacts and calendar...and you'd just need to re-configure your settings to re-enable the synchronization:
KB03315 How to setup organizer data synchronization using BlackBerry Desktop Software
On the !!! 5th hand, if you've been using Google or Yahoo (and some others I think) as your email service, then you might have also been using their OTA contacts/calendar synchronization process...and, as such, just need to re-enable that.
So, there are plenty of things that could exist...of course, ALL of them require that something (e.g., backup, PIM, etc.) has been done BEFORE this need has arisen. Rest assured that, based on what you've done, your data is indeed GONE from your BB...so you need to find another already existing source to use to restore it to your BB.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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