How can I get my Java to work?

Hi all,
I am trying to install an educational program called IBM SPSS Statistics version 21 however, the install screen does not display any writing and when clicking the “continue” button nothing happens. Basically the installer will not load and I believe this has something to do with my JAVA.
The reason for this is because when trying to run the JAVA VM I get a message saying “Calibration will be performed” however when I select the button to continue nothing happens, as with the SPSS installer. Also, I cannot exit the program with the red button in the top left of the window but instead have to righ-click the program icon in the dock and say quit in order to exit the program.
I have all my software up-to-date and have just uninstalled and reinstalled the latest JAVA software. I have been in touch with SPSS support and have got nowhere as I believe the problem lies within my computer and not the SPSS Software. Because it is educational software I am very reliant on it and frustrated that it will not run.
Any help would be appreciated,
Thanks in advance,
Nic

Maybe some help here.
http://support.apple.com/kb/HT5242

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How can I get my Java to work?

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