How can i get my mac to trust my iPhone when i have smashed the screen

I have smashed the screen on my iPhone 6 and it is not recognising finger touch at all. I have plugged it into my Mac so I can back it up. My mac is recognising the phone but as I have not used my phone with my mac before it is asking me to press touch on my iPhone. Which, I can't do due to the screen being badly damaged. I really need to back my photos up. I don't have a passcode so didn't think it would raise an issue but it clearly isn't letting my get my photos through iTunes, iPhoto or iexplora.. please help!

You can't. It's too late for that.
If you had iCloud backups turned on, hopefully, the camera roll is already backed up there. If you didn't, you'll just have to hope that the data is intact when you take the phone to the Apple Store to have the screen replaced. In theory, if the only thing that's damaged is the screen, then replacing it shouldn't wipe the data. If more is damaged, the entire phone will have to be replaced. Apple can't back it up for you.

Similar Messages

  • How can I get a new password to iCloud mail when I have forgot the old one?

    I have forgotten my password to Icloud mail. How can I get a new one?

    Welcome to the Apple Community.
    iForgot.com

  • How can I get an inserted  video (FLV) in Presenter 7 to stay on the screen once it has finished pla

    How can I get an inserted  video (FLV) in Presenter 7 to stay on the screen once it has finished playing? Right now it disappears once it is done. I'd like it to remain on the screen, or loop if possible, until the user manually moves the presentation forward.

    Hi,
    You may set the slide setting as 'Advance by user'.
    So,
    a. Insert flv on a slide.
    b. On presenter ribbon goto Slide Manager .
    c. Select the slide on which flv is inserted and set Advance by user 'Yes'
    Hope this solves your purpose.
    Thanks,
    Alpi

  • HT4539 How do I get a paid app onto my iPhone when I have downloaded it to my iPad. The app has a license for 5 licenses

    Hi
    I am a newbie to paid apps, and have previously used freebies. I have never quite understood the mechanics of how the iPad and iPhone are meant to keep the apps in sync. I've paid $150 for a Hema mapping app which I downloaded to my ipad ok. The license covers up to 5 idevices. I'm stuck on how the app is meant to "appear" in my iPhone.
    I've googled, searched apple forums, and the best I get is the brochure ware on the apple page which says that things are meant to appear in one device if they are downloaded to another (or something similar to that). Can someone take the time to explain what I need to enable to have this happen, and/or what I need to do to get the mapping app onto my phone if enabling a feature doesn't retrospectively "sync" my devices.
    I have a iPhone 4, iPad (
    Thanks so much.

    Thanks AnaMusic. I tried that, after I couldn't find anything on the internet. Their advice was your iphone must have insuffucient capacity. Told them nicely that it was more fundamental than that. Their response was effectively not our space.
    My take: sucky  support for $150..... but we want the app on our ipad for a remote area 5 week holiday that is coming up in a couple of weeks time.
    hence my question on here, so I can get down to the basic fundamentals of app store/itunes wherever it is that is managing the 'syncing'between devices. I've not managed to get a grasp on this functionality & don't know what I don't know if you get my drift.....

  • How can I get my @mac email to work? when I try to reset password, i cannot access email for this and the security tells me I have wrong date of birth

    Have used bilmac@mac email address for years last couple of weeks am getting message icloud needs password which it then rejects, when I try to reset password,they want email to verify i cannot access email and the security question is D. O B. it tells me I have wrong date of birth. so I am stumped, any ideas bilmac

    COME ON PEOPLE. (WHY ARE THE LETTERS SO BIG HERE?) I AM VERY OLD AND JUST LIKE THINGS TO STAY THE SAME. I DID NOT, DO NOT, WANT ICLOUD TO DO ANYTHING I HAVE NOT USED IT AT ALL YET IT HAS MANAGED TO MESS UP MY EMAIL ADDRESS WHICH I HAVE BEEN USING FOR YEARS, IT ASKS FOR PASSWORD THEN REJECTS AND WHEN I TRY TO RESET WITH APPLE ID THEY ASK FOR SECURITY AS I CANNOT ACCESS THE EMAIL ADDRESS THEY HAVE FOR ME BECAUSE ICLOUD ASKS FOR PASSWORD, THEN APPLE TELL ME I DONT KNOW MY OWN DATE OF BIRTH, VERY CONFUSING

  • How can I get my laptop to 'trust' my iPhone?

    When I connect my iPhone 4 (or could be 4s-not sure of the difference) to my dell laptop it asks me if I 'trust' this computer. I hit 'yes' but the same message pops up again i.e. it won't recognise that I do 'trust' the computer. (I'm trying to transfer pictures to my laptop and have been able to do this in the past)

    Mine keeps on asking me for at least 3 times before it finally trust my computer. It happens it you have been using several computer to backup your device. Get the latest iTunes as well

  • How can i get my personal choir download to play when i have itunes matchh

    i have i tunes match, but i want to download and play different parts from the choir i am in to practise, as it isnt a "proper recorded song" it wont let me play it, what can i do please?

    Plug the HDMI from your computer to the television.
    Open iTunes and play a movie.

  • How can I get a serial number for Photoshop CS6 when I have the student version of Photoshop CS5?

    Is my CS5 serial number supposed to work for CS6?

    No.
    You must pay for CS6 and then you will receive a new CS6 serial number.
    Or join the Creative  Cloud for a monthly fee.

  • Hi  I changed my iphone to another iphone how can i get my things from my old iphone but you have to know that i copy every thing on icloud and thank u

    Hi

    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    MaggySimpson wrote:
    Hi! I sold my Iphone on ebay.
    Follow the instructions to remove a device you no longer have.
    From here  >  http://support.apple.com/kb/PH13695?viewlocale=en_US

  • I made a mistake by pressing autofill and all of my music was gone from itunes and from my iphone 5s, how can i get my music back on my iphone 5s?

    I made a mistake by pressing autofill on my hp windows laptop and all of my music was gone from itunes and my iphone 5s, how can i get my music back onto my iphone 5s?

    Have you checked to see if the media files are still on the computer? See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • İ have an hp 3052 all in one.how can i get print out with ipad or iphone?

    İ have an hp 3052 all in one.how can i get print out with ipad or iphone?

    Hello,
    Try following the instructions here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
    If that does not help, let me know and I will see what I can do.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • TS4268 How do I get facebook to say "posted from IPhone" when using my IPhone?

    When posting anything on facebook from my Iphone 4s. it tags as "posted from Mobile" how can I get it to say posted from Iphone. and yes I  downloaded the facebook app from the app store and when using the app it still says from posted from mobile. it would be nice to know that i spent alot of money for this phone, the least it can do is let my facebook friends know that i dont just have a mobile phone but an Iphone. Please HELP.

    This has nothing to do with Apple or the iphone.
    this is on the facebook developer, the posted from iphone was been removed a long time ago.  It now say IOS or mobile.
    If you don't like it I suggested you email the facebook app develper.

  • TS2530 When I put a burned cd from one Mac into another Mac, song titles do not show up! I have to enter them manually! My CD player reads the titles that i on the cd; how can I get my Mac to do so?

    When I put a burned cd from one Mac into another Mac, song titles do not show up! I have to enter them manually! My CD player reads the titles that i on the cd; how can I get my Mac to do so?

    The problem is that I burned these CD's myself from music that I added from my personal collection to iTunes. The INFO is ON the CD's (it appears perfectly when I put the CD in my Numark mixer...so I know the info is on the CD), but for some reason, my MAC PRO will NOT read the info on the burned CD when I place the CD into the MAC PRO. The CD was burned on a MAC that I no longer own. But there HAS to be a way to transfer songs from a burned CD with the INFO that is on the CD burned with iTunes.
    PLEASE HELP!
    -Old Appel

  • How can i get my mac book pro to recognize a JVC camcorder?

    How can I get my mac book pro to recognize a JVC camcorder using a Sony CAMERA USB cord??

    Gotta say thank you — again.  Sorry the posts were spread out over more than one location.    I'll check and see if Third Party Software is considered a "peripheral", maybe that would have been a better single thread choice?
    Definitely news we can use and the reference link is appreciated.
    OT ~ We keep becoming more and more aware of how easy it is to lose one's bearings when it comes to keeping up with info tech.  My husband and I are both official members of the geezer set and have been out of the work force for some years.  You really do pick up so much just by being in the environment where people are using things to get work done.  A couple of old MP3 players, PPC G5, and a vintage Inspiron 3800 that someone didn't want any more is about it.  No cell phone, no iPod, no iPad, no home wireless network, no streaming media.  Fixed income.  So we do with what we can as long as we can.  If we could get by without that Intel processor, we'd probably make do with what we've got.  On the other hand, we've really wanted a notebook for a very long time and have to admit that needing to upgrade to accomodate my husband's project is pretty much just the "reason" we need.  I really mean it when I say that we are beyond appreciative that users take the time to share info and patiently educate those of us who fall into the "slow tech" category. 

  • HT4589 How can I get my Mac laptop FCPX Events Library to see my external drives? Yes it is formatted Mac-OS-Extended (Journaled)

    How can I get my Mac laptop FCPX Events Library to see my external drives? Yes it is formatted Mac-OS-Extended (Journaled).

    I do not seem to have that as an option. Attached is a screen shot with the gear popup open. I simply copied the event and projct folders from my desktop so I could contiue working while on a trip with my laptop.

Maybe you are looking for

  • My weather doesn't changes according to time

    My weather doesn't changes according to time as after 12:00 am it will remain the same day

  • Fatal Error Acrobat failed to send a DDE command

    Hello all.  I have a fillable form I developed using word 2010.  I am trying to convert it to a PDF form.  I open acrobat and select star from wizard from the Forms menu.  I browse to find the word document and open it.  I save the PDF document and e

  • Adobe Photoshop cs3 64 bit?

    Hi guys, could I ask if there was a 64bit version of photoshop cs3 that was released? - thanks in advance

  • Designing Java Apps for Users Without a JRE Installed Yet

    Hi, sorry if this post is in the wrong place, but here goes: I'm designing a Swing Java application for a client. My client intends to distribute/sell this application. I'm concerned because, chances are that at least one of the people he distributes

  • Issue in using radio button in module pool

    For same field I need 2 different search help. Based on radio button on screen I need company codeu2019s from different table. Issue is, at execution radio button remains blank. Radio button works only when I use them in PAI under CASE SY-UCOMM. WHEN