How can I get my new ipod touch to work?

I have been trying to get the ipod touch (4th gen.) to work.  I tried loading itunes v. 10.5 on my windows 7 but I kept getting an error message.  After searching for answers, I found someone that told me to use v. 9.0 of itunes 64.  I finally got itunes to work and registered my ipod.  Later, I tried to upgrade to v. 10.5 but neither itunes nor quicktime would work right, so I ended up reinstalling the v. 9.0.  The problem is that the computer shows the ipod under devices, but it is not coming up in the itunes menu under devices.  When I ran the diagnostics (under help) it is telling me that there is no ipod.  Is this a defective device?  When I turn it on the only thing I get is the apple symbol.  I'm totally confused.

You did install the latest iTunes (10.5) right?  If the problem was that iTunes does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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