How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.

how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.
example;
my apple mail: [email protected]
and i write down the account in iForgot [email protected] but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

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<Email Edited by Host>

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http://support.apple.com/kb/HT5665
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How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.

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