How can I get my phone unlocked if I am after emigrating and haven't topped up my phone in a year?

Hi I moved to New Zealand and brought my Meteor Nokia Lumia phone over with me.  I couldn't get it to work here and bought a cheap phone to get me by. I loved my Nokia Lumia though and am trying to get it unlocked.  My sister recently came over on holidays and wasn't able to use hers either but rang home and got it unlocked. I have tried to get it unlocked it but is it very expensive and you might as well get a new phone.  I have rang home but Meteor told me they can't as I haven't topped up the phone in over a year. Does anybody have any advice without it costing a bomb.  All of our savings are gone emigrating and just hope someone would know how we can do this  or Meteor might have pity on us? Thank you  Lorraine

Meteor are a commercial company and don't do pity.I had a similar issue in New Zealand working there for 6 months where despite my phone being an Irish one and unlocked, It was still regionally locked by Huawei (European) and couldn't be unlocked to Vodafone NZ. NZ is full of Asians plus Asian phone stores, you might try them to see if they can unlock it... The cheapest option for me was to buy a local PAYG phone.

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