How can I get my purchased items back to my itunes, my pc was reset to its factory settings after a virus, if I try to download files again (movies, ringtones, music) it charges me again????

lost my purchased files, my computer was reset, how can I get these back without paying again??

Outside the USA, that is the situation at present: downloads are once only and you are expected to take responsibility for backing up your purchases.
In the USA music can be downloaded again ('iTunes in the Cloud') - Apple's page on this also says 'TV shows' but doesn't mention music. Other countries as still waiting on rights negotiations for this factility.
It's possible that if you ask iTunes Support nicely they may agree to let you re-download as a one-off concession, but they are in no way obliged to do this. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

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Recently, my hard drive crashed. I did a data recovery and swapped out the hard drive for a new. After reloading all programs etc onto the new hard drive, i found that most of my iTunes were either missing or damaged. Many of them were from CDs, but a handful were purchased from the iTunes store.
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Apple has a strict download once policy so you can not redownload you purchased music.
It is often possible to recover files from a failed hard drive, but you might need professional help to do it.
If you have your iTunes data it should be easy to get it onto the new drive. You would need to say exactly what you managed to save, you need the iTunes folder and the iTunes Music folder.
If you have your Music on an iPod you can recover purchased music from it:
http://support.apple.com/kb/HT1848
There are many third party apps that allow you to recover everything from an iPod.
If none of these methods is available to you, the only hope is to explain the situation to Apple customer support and see if you can persuade them to make an exception and let you download again.

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2. wait for terminal show
3. release keys
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Ever since updating to 6.0, my internet crashes, my app store crashes, EVERYTHING crashes. It's very annoying to say the least. How can I get the old version back????

I'm getting really annoyed that my iPod keeps crashing thanks to 6.0. When is this going to get fixed or how can I get the previous version back??

I had a iPod 4G and it suffered crashes after upgrading to iOS6, especially in the App Store and iTunes store. Safari often crashed as well, but it occurred same as before I upgraded.
My iPod barely had any apps on it, having only 3GB used of 6.5GB available space (I had 8GB version).
I got the new iPod Touch 5th generation a few days ago and it works perfectly. Never had a single crash running any app, game, or store.
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HT4236 I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new i

I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

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By any chance, did you have the Find My iPhone app installed prior to it being stolen?
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http://support.apple.com/kb/HT5262\
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Also couldn't get iTunes on my iCloud! there was no where to select on the icloud dashboard so that I can add iTunes ... Help!

Audiobooks are not currently available for repeat download from iTunes in the Cloud. Your audiobook should have transferred to your iTunes library when you synced your device.
You will need to contact support through the "Report a problem" links in your account history, or via Contact Support.
tt2

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How can I get my purchased items back to my itunes, my pc was reset to its factory settings after a virus, if I try to download files again (movies, ringtones, music) it charges me again????

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