How can i get off of black screen with an apple on it?

Its been it like almost 5 hours!

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

    My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My MacBook Air can't get past the gray screen with the apple logo. What's the fix?

    My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
    a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode.* The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
    Step 6
    Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
    Step 8
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • Reset my laptop now I can't get past this black screen with text?

    I tweeted toshiba telling them my problem on Twitter (about how it would let me log in but it wouldn't take me to the desktop, it would just keep loading for hours til I would turn the computer on again to try and use my laptop) then direct messaged the @toshibausahelp and asked them if I should just reset my laptop and asked if it would then work. The person messaged me back and told me to reset my computer so by pressing f8 at the toshiba logo at the start up it took me to the options to reset my laptop. Then it took like 2 hours to reset and then my screen literally says "reboot and select proper boot device or insert boot media in selected boot device and press a key" idk what to do? That's the only place it'll take me to, any key I press won't effect it. Everything is gone which I knew it would be, but I thought resetting it would give me a fresh start to try again. But I can't even try, it won't let me go anywhere else can someone help me. I got this laptop in June and it's had so many problems. It's a satellite c55-b5202
    Attachments:
    image.jpg ‏2048 KB

    Aftre the reset you need to configure correctly your router. Using Cisco Connect is the more easy way because it try automatically to sense the type of connection without asking to the user/operator. If you don't have Cisco Connect you have to configure manually using the web interface (http://192.168.1.1) but you need to know the right parameters for your ISP (and they depends only from your ISP, not from the router). You can try also to ark the customer support for your ISP or find another user with same provider and use similar parameters.
    You can also try to re-download Cisco Connect software from here:
    http://downloads.linksysbycisco.com/downloads/utility/1224662063213/CiscoConnect.E2000.1.3.11006.1.e...
    Of course you can connect your computer directly to modem for the download, then reconnect router between you and your modem. Better to connect router to you computer with cable, not wireless for first configuration.
    Ciao
    Roberto

  • How do I get past a black screen on start up. I think it may have overheated.

    My husband closed his MacBook Pro and later piled a bunch of stuff on it. When he opened it he had a black screen. If you turn it off it starts up with a white screen and the thinking wheel spinning and then goes back. If the touchpad it moved the curser is displayed. How do I get past the black screen?

    Try SMC and PRAM resets:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • I turned off my computer while installing something and now I only get the start-up screen with the apple logo. How do I fix this?

    I turned off my computer while installing something and now I only get the start-up screen with the apple logo. How do I fix this?

    Reinstall OS X:
    Reinstall OS X without erasing the drive
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    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • HT5527 I did not move my Mobileme account to iCloud. How can I get off the iCloud mailing list?

    I did not move my Mobileme account to iCloud. How can I get off the iCloud mailing list?

    If you migrated your MobileMe account before 1 August you should have signed into System Preferences>iCloud with it, and you would be able to see your calendars, bookmarks and emails on the iCloud website. Is this the case? Did you sign into iCloud with your @me.com address?
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    If you did migrate, did you do so from a full MobileMe account or from a Family Pack sub-account? the latter did not get the complimentary storage (because their iDisks were only 5GB anyway).
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  • When I turn on messages, I can't see my messages.  All I can see is a screen with horizontal lines and a text list of addresses.  How can I get the regular message screen back?

    When I turn on Messages, I can't see my messages.  All I can see is a screen with horizontal lines.  How can I get the regular Messages screen back?

    The same is happening for me. Today I decided to reboot my PC because it was acting up a bit, go figure, and then for some reason at the same time the PC was restarting my macbook froze. I had to do a reboot with the restart button but then all that came up was a gray background and in the middle of the screen was a darker gray folder with a white question mark in the middle of it, blinking. I can't imagine why the restart would've affected my macbook. After finding information on how to fix this, I tried all of the steps that were given about using the mac OS X disk to use the first aid utility to fix it. When using the Disk Utility option whenever I select my hardrive and am in the First Aid tab, the only button I can use is the Verify Disk Permissions. The other three buttons, and namely the most important Repair Disk button, is/are not selectable (grayed out). I then tried resetting the PRAM the way they also said with the command + option + P + R and waited for the second startup sound. After that I gave the Disk Utility a second try, but still nothing. And now if I try to just reinstall the OS completely I can't even select a destination volume on the third step (Select Destination). Apparently this means i'm SOL.

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