How can I get rid of error 9705 on iMac with Firefox update, using Musicnotes site

I have been downloading successfully from musicnotes.com on this computer until the Firefox update. Help from that site took me through a whole process to be able to print out my purchase, which ended in the error message 9705. AppleCare says it is a Firefox problem. How can I fix this? (Time Machine was not running.)

I have this problem also and I've tried all the same things you have. None work. Only thing that works is disabling Java in Firefox preferences, which is a pain in the ass because most websites don't work properly when Java is disabled.
I don't know how to delete Java plugins or delete Java altogether and re-install. Is this possible? or wise?

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