How can I get rid of "Mac Protector" ad?

To get rid of it, just force quit the browser. If you installled it, or its installer ran:
First, restart in Safe Boot by holding the Shift key down at the chime. Or, alternatively, open Activity Monitor in Utilities, set to Active Processes, find the program and force quit it. This will keep it from running, so you can remove it.
    1.    Drag the MacSecurity program -- or whatever it's called, MAC Defender, MacProtector (installed in the Applications folder by default) to the Trash. Empty the Trash.
    2.    Remove item of same name from the Login Items for your Account in the OS X System Preferences (if it exists).
    3.    Go to your Home folder Library>Preferences and Application Support (may not be one there) and search for any files with one of the above names and trash them. Empty the trash.
    4.    If you use Safari, go to Preferences>General and UNCHECK "Open "safe" files after downloading. Keep that unchecked.
If you paid for it, they have your credit card #. Call your credit card and dispute the charges. Also, cancel the card ASAP.
As a precaution, change your password.

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Installed office for mac (trial version). now I got 2 excel files, which cannot be deleted. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion(with win 7 parallel)

now I got 2 excel files, which cannot be deleted on my desktop. I can't open them, either. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion (with win 7 parallel)

The people who make that stuff have their own forums you can also search/ask in:
http://answers.microsoft.com/en-us/mac/forum

Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

Mac platform. I have the Creative Suite. I need to reinstall the app. How can I get rid of the app and it's extensions to reinstall it?

Are you SURE you need to reinstall? Often people believe this but it rarely solves anything. Does a message say you must?

How can I get rid of other files on my mac ?

how can I get rid of other files on my mac ?

Hope this helps.
1. Empty Trash.
    http://support.apple.com/kb/PH10677
2. Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
    Empty Trash. Restart.
3. Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
4. For more on this and very helpful tips:
    http://pondini.org/OSX/DiskSpace.html
    http://pondini.org/OSX/LionStorage.html
5. Disk space / Time Machine ?/ Local Snapshots
   http://support.apple.com/kb/ht4878
6 Re-index Macintosh HD
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

How can I get rid of HP Rewards "Redeem your HP Reward!" message on my Mac?

How can I get rid of HP Rewards "Redeem your HP Reward!" message on my Mac? The coloured wheel spins endlessly rendering it impossible to respond to the message.

Hi arnienelly,
Welcome to the HP Support Forums. I gather that you are getting the HP Rewards pop-up on your computer.
Did you follow the instructions that Ciara_B gave in her post directly above yours? If so, what was the result?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HT5100 How can I get rid of all the doubles on my Ipad, Ipod and Mac?

how can I get rid of all my double songs, pics, and videos on my Ipod, Itunes, ipad and mac?
thanks,
Linda

I've used Brasso to remove minor scratches/scuffs from my Nano and 5th Gen iPod. It works pretty well, and it's available at any hardware store. Your local supermarket might even carry it in the isle with cleaning products.
I don't know how well it would work for you. Having the iPod dragged around the floor sounds pretty rough. If it has deep scratches, there might not be anything you can do for it.

A small box is scanning every information on my mac, how can I get rid of it???

A small boxe (black and white) is scanning every information on my mac. How can I get rid of it??

Never mind! Find it... was the Appel Narrator

How can i get ride od duplicates as all my mac has sinced so i have thousends of photos

how can i get ride od duplicates as all my mac has sinced so i have thousends of photos

Katrina...
Try the links posted by Old Toad here > https://discussions.apple.com/thread/3122008

My ical is showing "on my mac" "iCloud" and "yahoo" calendars. I just want one calendar that will sync up to my iPhone. How can I get rid of all these Calendars???

My ical is showing "on my mac" "iCloud" and "yahoo" calendars. I just want one calendar that will sync up to my iPhone. How can I get rid of all these Calendars??

'On My Mac' and Yahoo calendars won't sync to iCloud. You can move them to iCloud, but then Yahoo will lose contact with its calendars. if you are happy to sync onlly with iCloud, and thus to your iPhone, you can move the calendars: you will have to do it one at a time, and the process is just a trifle convoluted - it's described in the first set of numbered instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmovecalendars.html

How can I get rid of adclick on my Mac?

How can I get rid of adclick on my Macbook Pro? I get adclick, bulletflix, mackeeper, HD stream, etc. Thanks in advance

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

In Mail, one mailbox for Recovered Message (AOL) keeps showing 1 very large message that I cannot delete. How can I get rid of this recurring problem, please?

In Mail on iMac, successfully running OS X Lion, one mailbox on My Mac for "Recovered Messages (from AOL)" keeps showing 1 very large message (more than 20 Mb) that I just cannot seem to delete. Each time I go into my In Box, the "loading" symbol spins and the message appears in the "Recovered Messages" mailbox. How can I get rid of this recurrent file, please?
At the same time, I'm not receviving any new mails in my In Box, although, if I look at the same account on my MacBook Pro, I can indeed see the incoming mails (but on that machine I do not have the "recovery" problem).
The help of a clear-thinking Apple fan would be greatly appreciated.
Many thanks.
From Ian in Paris, France

Ian
I worked it out.
Unhide your hidden files ( I used a widget from http://www.apple.com/downloads/dashboard/developer/hiddenfiles.html)
Go to your HD.
Go to Users.
Go to your House (home)
there should be a hidden Library folder there (it will be transparent)
Go to Mail in this folder
The next folder ( for me ) is V2
Click on that and the next one will be a whole list of your mail servers, and one folder called Mailboxes
Click on that and there should be a folder called recovered messages (server) . mbox
Click on that there a random numbered/lettered folder -> data
In that data folder is a list of random numbered folders (i.e a folder called 2, one called 9 etc) and in EACH of these, another numbered folder, and then a folder called messages.
In the messages folder delete all of the ebmx (I think that's what they were from memory, sorry I forgot as I already deleted my trash after my golden moment).
This was GOLDEN for me. Reason being, when I went to delete my "recovered file" in mail, it would give me an error message " cannot delete 2500 files". I knew it was only 1 file so this was weird. Why 2500 files? Because if you click on the ebmx files like I did, hey presto, it turned out that they were ALL THE SAME MESSAGE = 2500 times. In each of those folders in the random numbers, in their related message folder.
Now remember - DONT delete the folder, make sure you have gone to the message folder, found all those pesky ebmx files and deleted THOSE, not the folder.
It worked for me. No restarting or anything. And recovered file. GONE.
Started receiving and syncing mail again. Woohoo.
Best wishes.

How can I get rid of multiple pictures at the same time?

how can I get rid of multiple pictures at the same time?

Adobe Bridge, lightroom and your file browser (windows explorer or Mac Finder) can select multiple pictures at once and then delete. If you are looking for more than that for information, you will need to be more specific at what your doing, what OS you have, and version of software your using. If necessary post screen shots so we can see what your doing. The more information we have the more detailed of an explaination can can give back to you.

Undeletable e-mail in Mail - the latest! How can I get rid of it?

Following my recent posts about an undeletable e-mail received as undeliverable mail (I never sent it in the first place so it's obviously coming from a virused address book) I now have 13 copies of an identical e-mail which won't go away. My Mac says they're junk, but they're in the inbox and when I move them manually, they leave the inbox but don't appear in the junk. Once I return to the inbox, there they are again - with one more copy. There is no visible body, just a header stating:
"Subject: A hacker can access a public web site linked to an internal distributed file system and gain access to company and customer files."
I recently went to a PC forum for help and when I copied and pasted the header onto their forum , a green link appeared under the words "web site" taking me to a site "zimki.com" with whom I have never dealt.
How can I get rid of these self-generating e-mails?
Incidentally this message is not on my server as web mail access was used to delete it, so it only appears on the Mac.

Yes I did repost, as the original problem - a huge e-mail downloading - proved not to be the case so this is a more accurate description of the problem in the hope that I can get a more accurate solution.
I used the edit/ cut solution (thank you!) which removed the e-mails from my inbox, but they're now back with a vengeance including about twenty copies of one entitled "fez" (a virus maybe?) - I now have two of every e-mail downloading; my Mac tells me this fez message is junk but now adds that "You need to take this account on-line to download this message" - except the download in progress wheel keeps going on, and on, and on....and the new messages in my inbox (I now have two or three variations on the original theme) won't go anywhere except by edit / cut.
I'm tearing my hair out!!!
I've just erased all the messages by webmail, 52 messages, so it appears my Mac is also no longer automatically erasing the messages on the server after download even though the box for this is ticked.

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

How can I get rid of cache files?

Premiere Pro, can't find cache files on Mac, not in the common folder, clean doesn't work, I know there are Gigs of them on my drive. How can I get rid of them?
I started a premiere project I had worked on before using an external drive but forgot to hook up the external drive. In a few minutes, Premiere loaded 5 gigs of cache files onto my macbook pro drive OSX 10.8.6. I tried the following to free up the space:
Tried to "clean" the cache folder before switch it to the external drive - this only removed a small amount of the 5 gigs created
Tried to find files in the Application Support/Adobe/common folder - no cache files found
Tried searching the web for answers - no new info
Tried searching my drive for the files - can't find them
Tried restarting the MacBook and Premiere with and without the external drive - no luck
Now what?
Message was edited by: Kevin Monahan
Reason: please make a shorter and more concise title next time. Thanks.

First off, exactly which version of Premiere are you running? Not simply PPro CC or CC2014 but the version number shown in the About box.
I'm not clear whether you're saying that Premiere can't find the cache files or that you can't find them.
I gather that you're referring to the Clean button on the Media tab of the Preferences dialog, which is also where you set the path for the cache files.
Are you sure you're looking in the correct Library--not the one that's readily accessible under Macintosh HD but the one that Apple, in it's infinite wisdom, hides from users. To access it, open the Go menu and press Option.

How can I get rid of "Mac Protector" ad?

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