How can I get rid of the "Reset Search" app?

I have a Macbook Pro and I run Mavericks OS X 10.9.5. There's an application in Launchpad called "Reset Search".See picture 1. I know this is part of the "Install Mac" adware, but I still can't find a way to get rid of it. I downloaded Adware Medic to try and remove the adware but it said that it couldn't find anything. I also tried a manual removal following the steps from http://www.thesafemac.com/arg-genieo/, where it says to remove the file "/private/etc/launchd.conf" but I can't find that file anywhere. I'm scared to continue because it says, "Failure to properly remove this file, if it is present, will result in your computer freezing and becoming unable to start up!" Also way before I knew this was adware I reset the browser settings a few times using the pop up. See Picture 2.

Problem description:
Accidentally downloaded the adware “Install Mac” and can’t get rid of it because I can’t find any traces of it, except for the “Reset Search” app on Launchpad.
EtreCheck version: 2.1.8 (121)
Report generated April 17, 2015 at 5:27:29 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.5 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Check Battery - Cycle count 629
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: 3:17:9
Disk Information: ℹ️
    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (461.96 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS41N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Launch Agents: ℹ️
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        29%    com.apple.WebKit.Networking
         9%    WindowServer
         4%    Safari
         2%    mdworker
         1%    PluginProcess
Top Processes by Memory: ℹ️
    176 MB    Safari
    175 MB    com.apple.WebKit.WebContent
    120 MB    com.apple.IconServicesAgent
    82 MB    Finder
    73 MB    mds_stores
Virtual Memory Information: ℹ️
    372 MB    Free RAM
    1.80 GB    Active RAM
    1.50 GB    Inactive RAM
    620 MB    Wired RAM
    670 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Apr 17, 2015, 02:55:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-17-145559_[reda cted].crash
    Apr 17, 2015, 02:09:49 PM    Self test - passed
    Apr 15, 2015, 04:35:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-15-163546_[redacted].crash

Similar Messages

How can i get rid of the Free Memory app i downloaded from the app store? It appears to do nothing and I can't uninstall it.

Downloaded Free Memory app and can't get rid of it. Help

It's a iOS app, works only on iOS devices, remove it from iTunes, reset your iOS device.

How can I get rid of the "My Search Dial toolbar and all the other junk following it??

I downloaded Defrag2 and got it and any number of annoying other things, among which is this "My Search Dial toolbar followed by shopping deals and adds for registry fixing, etc.
Running Windows Vista, home.

To continue the hygiene at the broader level:
(1) Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to bring the most recent to the top and see what was bundled with what. Gather all relevant intelligence and then uninstall what you can.
(2) Use some supplemental malware cleaners to exorcise remaining demons. This article lists scanners that other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].

How can i get rid of the small box in the middle of my screen

How do i go about getting rid of the box in the middle of my screen that offers stuff like webify and to sign up to you guys. i really hate that box being there.
one more question " how do i go about getting the rid of the restore session box everytime i close my home page, i dont want to restore at times i just want to close my home page and when i open it up be at my home page.

Ok, I fixed it, thank you but I still have another question I set google to be my main screen but now I have about 3 search bars one in the middle of the screen and to on top. My question to you is how can I get rid of the middle search bar on the google screen and just have the two on top?

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

LG Lucid 3: How can I get rid of the text message indicator? It says I have a text message, but I do not.

I have a new LG Lucid 3 and the text message indicator says I have a new message, but I do not. Messaging is empty when I click on it. How can I get rid of the "1" indicator? I tried turning the phone on and off and that did not work.

Thanks for trying, Anzivina! You've done some strong troubleshooting. Although I do wish it had resolved this matter, I believe we still have options. You've indicated that you've done a factory reset. Can you walk me through the steps you took to get there? Also, after the factory reset, how long before this message indicator appeared again? Was it before or after you restored all your personal data?
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I have a Australian iTunes account and want to switch to using the u.s store as I now live there, I cannot do this because I have $1.41 still in the oz account an image to have a zero balance to change stores, how can I get rid of the $1.41?

I want to switch to the u.s store as I now live in the us, I cannot switch stores because my balance is $1.41 in the oz store and needs to be zero, how can I get rid of the $1.41 when everything costs more or less than that? I do not have a credit card on the oz iTunes account an I cannot use my us one to top it up.
HELP

Click here and request assistance.
(60992)

How can I get rid of the dark area on top one third of my iphone screen which spoils my background image?

How can I get rid of the dark area on top one third of my iphone screen which spoils my background image?
It seems this problem is caused by the software to increase the readibility of upper letters (clock battery etc.) It be nice to leave us the control of choosing background letter color too if we are using brighter images or darker images.
I'm using iphone 4s and it appeared after I updated to new patch. 7.1.1.
Thanks,
Cem
I do not know how to move topics from sections of forum so I apologise for duplicate post.
https://discussions.apple.com/message/25594879#25594879

Photo added.

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

Hi,
According to your descriptioin, I don't think this is system problem, it should be Intel driver problem. It would be contact Intel to confirm this issue whether this is their driver problem.
Roger Lu
TechNet Community Support

I have an iPhone 6 with IOS 8.1.3 and when I use the landscape view in Safari, the bookmark page appears and takes up one half of the screen. How can I get rid of the bookmark page so I can have the whole screen to what I am browsing?

I have an iPhone 6 with IOS 8.1.3. When I go to the landscape view in Safari, the bookmark page appears and takes up one half of the screen. How can I get rid of the bookmark page so I can use the whole screen to what I am browsing?

OOPS! Too quick on the trigger to ask that question without trying anything. Sorry. Solved it by touching the bookmark icon.

How can I get rid of the accumulation of the backups in the Macintosh HD of my new MBA 13.3'' ?

How can I get rid of the accumulation of the backups in the Macintosh HD of my new MBA 13.3'' ?

My best advice is that you stop worrying about the backups that TimeMachine is making on your MBA. First, these local backups are only made when TimeMachine should perform a backup but your computer isn't connected to TimeMachine. Once you reconnect your computer to TimeMachine it makes a backup and the local backups are deleted. Second, TimeMachine stops making local backups when your free drive space dips below 80%. So the local backups aren't going to take over your computer.

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPad

I could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!

Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

Since I synced my ipad to my iMac I have duplicate photos appearing in the Photo section on my iPad and one can be trashed but the other one can't. How can I get rid of the ones without the trashcan?

Thanks so much. I was afraid to mess with that. But when I unsynced them, it worked.

How can I get rid of the Flash Drive password?

I have recently purchased a 16Gb USB stick. When I plugged it in (Win 7 Ultimate) it came up as enhanced storage and I created passwords.
Now I cannot use it on Vista or Xp computers. On vista I right clik and select unlock but nothing happens. On XP the it shows up as removable disk and when I click on it it ask to insert disk.
How can I get rid of the password - in win 7 icant have a blank password for it

Hey,
In your case i would contact Toshiba memory support. You can give them a call or write an e-mail, have a look on Toshiba memory page:
http://www.toshiba-memory.com/en/service_support.html
Have you created the password using U3T software? On the same Toshiba page there is a FAQ article how to remove U3T Launchpad software.

How can I get rid of the highlight in the list box

I clear the T-List in WHEN-NEW-FORM-INSTANCE trigger using Clear_List(list_id). The list will be empty but it will highlight on the first entry in the list.
How can I get rid of the hightlight at this kind of situation?
Thanks

If you want to change countries and can't spend it then you can try contacting iTunes support and ask them if they can remove the balance so that you can do so : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get rid of the "Reset Search" app?

Similar Messages

Maybe you are looking for