How can I get the app to quit sending fax?
I have an office jet 6500 A E710Z. It will not print or scan to my computer. I have windows 7 640bit.
Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
You can remove the app by logging into your ePrintCenter.com account. Once you log in, click the apps tab and follow the manage my apps link. From there you can remove the app, or cancel the scheduled delivery.
You can find more information on alternate ways to manage your apps here:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03181888
If you need more help, let me know.
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