How can I get the computer to recognize my email and password? I have an exchange on my printer.

Question

HP D110 series.  Windows 7 -64-bit.  My printer was exchanged for the same model and I can not get connectivity to the computer.
My email and password are not accepted.  What do I do to connect?
{Personal Information Removed}

Answer 1

hi Darryn
Hope you are doing well and sorry to learn that you are having this issue.
Taking into consideration the security of your data and your own, every time that email is reset is locked for 6 months.
I see how that can an inconvinience in your situation but remember the purpose of that in my modest opinion is to protect data that is send to you and you to that email to print, A good example.
You changed the email a week ago told your relatives and they forgot and they sent  information confidetial or private information met to you but I choose the email you had last week and I get a hold of this information.
This is why I think HP make the decision of Automaticly locking the old email as soon is changed.
What you can do to keep it as close as you can you from the one that you had previously is to add a number or another lettter to the old one and communicate the changes to your allowed senders.
Hope this gives you a good explanation and an alternative;
RobertoR
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