How can i get the sound to work again? it doesn't ring, play music but siri works :/

Is there anything i can do to fix this? i just restored the iPhone and it still doesn't work. please help
thanks!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement.

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This is a followup to my own posting above.
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Hi tak661_99m,
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http://support.apple.com/kb/ht1209
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If you use an iPod classic, iPod nano, iPod shuffle, or earlier iPod model, use iTunes Match within iTunes on your computer. iTunes Match is subject to subscription purchase and
availability
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Hello Arthur,
Thank you for the reply.
You were correct that deleting the app and reinstalling it was the only thing to make it work but unfortunately I lost all the documents I made, even though they were backed up to iCloud before i deleted the app. At the same time as deleting pages I had to delete keynote and numbers too, so I've lost all the documents in them too.
The mb of data which was assigned to each programme in iCloud has reduced, so. I guess they are gone for good. Is there any other way to reaccess them?
Not your fault but I am a bit fed up the the iPad. I have lost work that I've done and have no other copy apart from what was in iCloud, as I don't have a printer and couldn't email them too myself as I couldn't get into the programme and i've also got episodes of tv series I purchased that I can't download and albums that are half downloaded with songs missing, so I feel a bit swindled out of time and money and am going back to DVD , pen and paper and CDs .
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How can i get the sound to work again? it doesn't ring, play music but siri works :/

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