How can I get Windows computers to connect to iPhone Personal Hotspot?

I've had two different Windows laptops connect for a short while but once it loses the connection, I can't get it back.

Hi
Try
Right click My Compute / Select - Manage / Select - Services and Applications / Double Click - Services.
You should see in this list your mobile device which maybe name "Apple Mobile Device" or "iPhone Mobile Device".
See what it says in "Status" column. If there is nothing in it, right click on it and click "Restart"
Open iTunes and it should be recognised
If the status shows as "Started" come back and we'll try something else
Thanks

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