How can I install a Word PC template on my Mac?

I work from home, editing manuscrips on my Mac Mini. A client sent me a manuscript in an earlier version of Word for the PC. I have Office 2011 with Word for the Mac. I was able to open the file with no problem, and saved it as a .doc file. The manuscript was embedded in a template, but the headers for it are grayed out. The client sent me the template separately. I was able to open it and convert it to .doc format. The macros in the template came up with no problem. The client tried to tell me how to install it. After numerous tries, I installed it manually as a global add-in, Using Tools>Templates and Add-Ins, and putting the template document in the Global Add-ins box. It came up as a .dot file and I clicked on it to make it active. But when I click OK, I get an error message telling me the file does not exist.
Arrrgh!
Now I've got numerous copies of the same file in the My Templates folder. I'd like to get rid of them, and start from scratch, but don't know how.
Then I'd like to get this template running on the document the client sent so I can make some money!
Help!

Hi, Kurt,
I thought you'd like to know that I successfully installed the templates on my PC with help from the client.
Then I used almost the same process to successfully install them on my Mac.
I found that I needed to not convert the files or open them beforehand, so I made a new folder on the desktop, named it, and copied the original files into it, preserving their .dot extensions.
I opened the Finder and dragged the folder into the Documents section. Then I opened the template file I needed and inserted the native manuscript file into it by clicking File, New, New from Templates. Then I chose the native ms. from the Recent Documents section, not the Templates section. I Saved it As a Word file using another name, and it came up with a docx extension.
Lesson: Never save a third-party template in the Mac's Templates section.
It worked! Just to test it, I sent the Mac file to the client, who was able to open it on his PC.

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2012-08-04 11:54:54 -0700 Failed install check: System Flash Player version is 11.3.300.268; Trying to install Flash Player version 10.3.183.10
2012-08-04 11:55:01 -0700 ---------- log end ----------
2012-08-21 08:58:53 -0700 ---------- log start ----------
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2012-08-21 08:59:09 -0700 11861772
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2012-08-21 08:59:20 -0700 ---------- log end ----------
2012-08-21 08:59:27 -0700 ---------- log start ----------
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installer: This package requires authentication to install.
sudo: no tty present and no askpass program specified
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2012-08-21 10:44:51 -0700 ---------- log start ----------
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2012-08-21 10:46:01 -0700 [install failed]
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2012-08-21 11:39:32 -0700 [install failed]
2012-08-21 11:42:52 -0700 ---------- log end ----------
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2012-10-12 22:25:23 -0700 ---------- log end ----------
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chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
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2012-10-12 22:26:00 -0700 [install failed]
2012-10-12 22:33:55 -0700 ---------- log start ----------
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2012-10-12 22:34:40 -0700 ---------- log start ----------
2012-10-12 22:34:51 -0700 ---------- log end ----------
2012-10-12 22:36:32 -0700 ---------- log start ----------
2012-10-12 22:36:32 -0700 All install checks pass
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installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2012-10-12 22:37:21 -0700 [install completed]
2012-10-12 22:37:21 -0700 [install failed]
2012-10-12 22:43:26 -0700 ---------- log end ----------
2012-10-12 22:48:35 -0700 ---------- log start ----------
2012-10-12 22:48:35 -0700 All install checks pass
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chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
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2012-10-12 22:48:54 -0700 [install failed]
2012-10-12 22:49:04 -0700 ---------- log end ----------
2012-10-12 22:49:04 -0700 Changing update mode to 0
2012-10-13 05:39:45 -0700 ---------- log start ----------
2012-10-13 05:39:45 -0700 All install checks pass
2012-10-13 05:40:28 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-10-13 05:40:32 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2012-10-13 05:40:33 -0700 [install completed]
2012-10-13 05:40:33 -0700 [install failed]
2012-10-13 05:43:27 -0700 ---------- log end ----------
2012-10-13 05:49:56 -0700 ---------- log start ----------
2012-10-13 05:49:56 -0700 All install checks pass
2012-10-13 05:50:11 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-10-13 05:50:18 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2012-10-13 05:50:19 -0700 [install completed]
2012-10-13 05:50:19 -0700 [install failed]
2012-10-13 05:59:52 -0700 ---------- log end ----------
2012-10-13 05:57:22 -0700 User has 2 processes that need to be closed before the Flash Player can be uninstalled.
2012-10-13 05:57:45 -0700 ---------- log end ----------
2012-10-13 05:59:57 -0700 ---------- log start ----------
2012-10-13 05:59:57 -0700 All install checks pass
2012-10-13 06:00:10 -0700 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-10-13 06:00:10 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2012-10-13 06:00:11 -0700 [install completed]
2012-10-13 06:00:11 -0700 [install failed]
2012-10-13 06:07:04 -0700 ---------- log end ----------
2012-10-13 06:07:12 -0700 ---------- log start ----------
2012-10-13 06:07:12 -0700 All install checks pass
2012-10-13 06:07:23 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-10-13 06:07:26 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2012-10-13 06:07:27 -0700 [install completed]
2012-10-13 06:07:27 -0700 [install failed]
2012-10-13 15:23:48 -0700 ---------- log end ----------
2012-10-13 15:20:02 -0700 All install checks pass
2012-10-13 15:20:14 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2012-10-13 15:20:27 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2012-10-13 15:20:28 -0700 [install completed]
2012-10-13 15:20:28 -0700 [install failed]
2012-10-13 15:23:34 -0700 ---------- log end ----------
2012-10-13 15:23:33 -0700 Changing update mode to 0
2012-10-13 15:23:48 -0700 ---------- log start ----------
2012-10-13 15:23:48 -0700 Changing update mode to 0
2013-04-11 08:58:44 -0700 ---------- log start ----------
2013-04-11 08:58:44 -0700 All install checks pass
2013-04-11 08:59:06 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-11 08:59:24 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
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2013-04-11 08:59:26 -0700 [install failed]
2013-04-11 09:00:24 -0700 ---------- log end ----------
2013-04-11 09:00:23 -0700 Changing update mode to 0
2013-04-11 21:57:47 -0700 ---------- log start ----------
2013-04-11 21:57:47 -0700 All install checks pass
2013-04-11 21:58:08 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-11 21:59:40 -0700 ---------- log end ----------
2013-04-11 21:59:46 -0700 ---------- log start ----------
2013-04-11 21:59:46 -0700 All install checks pass
2013-04-11 21:59:57 -0700 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-04-11 21:59:58 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
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2013-04-11 21:59:59 -0700 [install failed]
2013-04-11 22:00:05 -0700 ---------- log end ----------
2013-04-11 22:00:04 -0700 Changing update mode to 0
2013-04-17 22:54:35 -0700 ---------- log start ----------
2013-04-17 22:54:36 -0700 All install checks pass
2013-04-17 22:55:06 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-17 22:55:31 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2013-04-17 22:55:34 -0700 [install completed]
2013-04-17 22:55:34 -0700 [install failed]
2013-04-17 22:58:23 -0700 ---------- log end ----------
2013-04-17 22:57:38 -0700 All install checks pass
2013-04-17 22:57:51 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-17 22:58:08 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2013-04-17 22:58:09 -0700 [install completed]
2013-04-17 22:58:09 -0700 [install failed]
2013-04-17 22:58:14 -0700 ---------- log end ----------
2013-04-17 22:58:13 -0700 Changing update mode to 0
2013-04-17 22:58:23 -0700 ---------- log start ----------
2013-04-17 22:58:23 -0700 Changing update mode to 0
2013-04-21 15:23:17 -0700 ---------- log start ----------
2013-04-21 15:23:18 -0700 All install checks pass
2013-04-21 15:25:48 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-21 15:26:13 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2013-04-21 15:26:16 -0700 [install completed]
2013-04-21 15:26:16 -0700 [install failed]
2013-04-21 15:28:56 -0700 ---------- log end ----------
2013-04-21 15:28:55 -0700 Changing update mode to 0
2013-04-21 15:29:28 -0700 ---------- log start ----------
2013-04-21 15:29:28 -0700 All install checks pass
2013-04-21 15:29:43 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-21 15:29:57 -0700 [install started]
installer: This package requires authentication to install.
chmod: Unable to change file mode on /Library/LaunchDaemons/com.adobe.fpsaud.plist: Operation not permitted
chmod: Unable to change file mode on /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Operation not permitted
sudo: no tty present and no askpass program specified
2013-04-21 15:29:58 -0700 [install completed]
2013-04-21 15:29:58 -0700 [install failed]
2013-04-21 15:31:22 -0700 ---------- log end ----------
2013-04-21 15:44:55 -0700 ---------- log start ----------
2013-04-21 15:45:11 -0700 User has 2 processes that need to be closed before the Flash Player can be uninstalled.
2013-04-21 15:45:36 -0700 ---------- log end ----------
2013-04-21 15:45:22 -0700 Changing update mode to 1
2013-04-21 15:48:13 -0700 ---------- log start ----------
2013-04-21 15:48:13 -0700 All install checks pass
2013-04-21 15:48:26 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-21 15:48:37 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-21 15:48:39 -0700 [install completed]
2013-04-21 15:48:39 -0700 [install failed]
2013-04-21 15:52:59 -0700 ---------- log end ----------
2013-04-21 15:53:56 -0700 ---------- log start ----------
2013-04-21 15:53:56 -0700 All install checks pass
2013-04-21 15:56:25 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-21 15:56:35 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-21 15:56:35 -0700 [install completed]
2013-04-21 15:56:35 -0700 [install failed]
2013-04-21 15:56:42 -0700 ---------- log end ----------
2013-04-21 15:57:38 -0700 ---------- log start ----------
2013-04-21 15:57:38 -0700 All install checks pass
2013-04-21 15:57:49 -0700 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-04-21 15:57:49 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
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2013-04-21 15:57:50 -0700 [install failed]
2013-04-21 15:57:55 -0700 ---------- log end ----------
2013-04-21 16:16:34 -0700 ---------- log start ----------
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chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
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2013-04-21 16:27:27 -0700 ---------- log start ----------
2013-04-21 16:27:27 -0700 All install checks pass
2013-04-21 16:27:40 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-21 16:27:56 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-21 16:27:57 -0700 [install completed]
2013-04-21 16:27:57 -0700 [install failed]
2013-04-21 16:28:04 -0700 ---------- log end ----------
2013-04-21 16:45:30 -0700 ---------- log start ----------
2013-04-21 16:45:30 -0700 All install checks pass
2013-04-21 16:45:44 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-21 16:46:06 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-21 16:46:08 -0700 [install completed]
2013-04-21 16:46:08 -0700 [install failed]
2013-04-21 16:46:11 -0700 ---------- log end ----------
2013-04-21 20:42:54 -0700 ---------- log start ----------
2013-04-21 20:42:54 -0700 All install checks pass
2013-04-21 20:43:10 -0700 User has 2 processes that need to be closed before the Flash Player can be installed.
2013-04-21 20:43:23 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-21 20:43:26 -0700 [install completed]
2013-04-21 20:43:26 -0700 [install failed]
2013-04-21 20:55:52 -0700 ---------- log end ----------
2013-04-22 06:49:30 -0700 ---------- log start ----------
2013-04-22 06:49:30 -0700 All install checks pass
2013-04-22 06:49:45 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-22 06:49:55 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-22 06:49:57 -0700 [install completed]
2013-04-22 06:49:57 -0700 [install failed]
2013-04-22 07:49:53 -0700 ---------- log end ----------
2013-04-23 07:40:06 -0700 ---------- log start ----------
2013-04-23 07:40:06 -0700 All install checks pass
2013-04-23 07:40:19 -0700 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-04-23 07:40:19 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-23 07:40:21 -0700 [install completed]
2013-04-23 07:40:21 -0700 [install failed]
2013-04-23 07:40:38 -0700 ---------- log end ----------
2013-04-26 20:39:14 -0700 ---------- log start ----------
2013-04-26 20:39:29 -0700 User has 2 processes that need to be closed before the Flash Player can be uninstalled.
2013-04-26 20:41:05 -0700 ---------- log end ----------
2013-04-26 20:43:02 -0700 ---------- log start ----------
2013-04-26 20:43:02 -0700 All install checks pass
2013-04-26 20:43:24 -0700 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-04-26 20:43:24 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-26 20:43:26 -0700 [install completed]
2013-04-26 20:43:26 -0700 [install failed]
2013-04-26 20:45:37 -0700 ---------- log end ----------
2013-04-26 20:48:22 -0700 ---------- log start ----------
2013-04-26 20:48:39 -0700 User does not have any processes that need to be closed before the Flash Player can be uninstalled.
2013-04-26 20:48:51 -0700 ---------- log end ----------
2013-04-26 20:50:24 -0700 ---------- log start ----------
2013-04-26 20:50:24 -0700 All install checks pass
2013-04-26 20:50:37 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-04-26 20:50:50 -0700 [install started]
installer: This package requires authentication to install.
chmod: /Library/LaunchDaemons/com.adobe.fpsaud.plist: No such file or directory
chmod: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: No such file or directory
sudo: no tty present and no askpass program specified
2013-04-26 20:50:51 -0700 [install completed]
2013-04-26 20:50:51 -0700 [install failed]

How can I install drivers for bootcamp without using the mac install dvd?

I installed windows 7 in bootcamp on my mac. I put the drivers on a FAT format usb stick so they should be installed while the windows installation was running. The most things are working on windows like the i-sight-camera. The problem is that the microphone doesn´t work so I look for a solution for 3 days, no result. Normally, you use the mac install dvd to install the necessary drivers but windows doesn´t want to read the dvd. And yes, you can download the drivers on the apple platform, but that doesn´t help me at all.
Thanks in advance. (sorry for the language)
iBasti94

Welcome to the Apple Support Communities
You didn't install Boot Camp drivers. It looks like you downloaded these drivers > http://support.apple.com/kb/TS3173
Those drivers are only for the graphic card and Bluetooth, not anything else, so you have to download the Boot Camp drivers on OS X and install them in Windows

How can i install again the audio card of my mac,

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How can i install adobe flash player on my i mac OSX lion

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Charles

The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html
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You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

HT5717 how can I install Java Missing plug-in for my mac desk os x

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Welcome to Apple Support Communities
If you haven't installed Java yet, download and install it >http://support.apple.com/kb/DL1572 Keep Safari closed during installation and restart your computer when finished. It's not necessary, but it's to make sure that Java installation went properly.
Then, go to a Java site and see if you can watch Java content. It's important to keep it updated, and disable it when you aren't using it. You can do it in Safari menu (on the menu bar) > Preferences > Security

Hi i have a canon scanner its cancan N67OU just wondering how can i install the driver of my scanner to mac mavericks

hi i have a scanner and its called Canoscan N67OU and im trying to get the driver but i couldnt get one . I have the cd software for installation but its not installing i think maybe because my macbook pro has tha latest operating system which is maverick, please if someone could help me on how to install the software/driver of my scanner on my macbook pro because i need to scan documents
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Check herr, select you OSX and download the correct and install the drivers
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