How can I know it's from YOU when I get a "must update" msg.?
I recently got a msg. that SAID it was you, that I needed to update my browser. But when I clicked on it, my entire system went nuts. I had to take the tower to the repair man and spent a good bit, getting it to work again. He said it was an IMPOSTER...NOT to click on ANYTHING that said it needs an update. That most of them would only load my PC with spyware and other software programs. So, now I'm getting a message...every time I log onto Firefox...that I need to upgrade my media player. I called my repair man and he said NO...DO NOT click on ANY of those msg.s! So, my question is HOW ON EARTH do I put a STOP to those annoying things?? Every time I try to navigate ANYWHERE, the screen goes black, with only a lot of numbers/letters across the top...rvzr-a.akamaihd.net......and so on. Then, after a minute, a msg. box appears, saying I need to upgrade to M.Player 9.2. I'm about to give up on my desktop. Can you PLEASE HELP???
hello, please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this wil keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]
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