How can i load the device driver for my ipod nano 7th generation

When I plug in my ipod nano 7th generation (for the first time), I am getting a message about "unknown device" and "driver not installed properly". Can I manually load the device driver some other way?

Hi there Jen292,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

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Hi juigarashi,
Microsofts automated troubleshooting service on the link below may help
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Hope it works for you.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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Here, at the end of the site, you can find some environment specs from ipod nano 7th generation... hope this few informations could help you
http://www.apple.com/ipod-nano/specs.html

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Installed video drivers may not always support the functionality of the latest Flash Player. If Flash Player does not function correctly, updating the video drivers to the latest available version is one of the first steps to try. Below are instructions how to update the video drivers on Windows systems.
identify the manufacturer and type of your video card
open Device Manager: Start | Run | enter devmgmt.msc
open the Display Adapters drop-down; this will show you the installed video card:
identify the device driver version
right-click on your display adapter entry and select Properties
click on the Driver tab; this will show you the driver version and date:
go to the device manufacturer's support site and download the latest driver
NVIDIA cards: NVIDIA driver download page, or auto-detect
ATI cards: ATI driver download page, or auto-detect
Intel cards: Intel driver download page, or auto-detect
Matrox cards: Matrox driver download page
VIA cards: VIA Arena driver download page (redirects to 3rd-party download site)
SiS cards: SiS driver download page, or auto-detect
S3 cards: S3 driver download page, or auto-detect (option 2 on the download page)
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Hello,
Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
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Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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Sometimes I get the little unhappy ipod logo and the support website but thats it.
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Before you remove the back cover of your iPod - which will loss the warranty
Read the following
he Sad iPods icon or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
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http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
“Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
- I tried the 5in1 test and got and error on Firewire.
- I did the HDD R/W and surprisingly it passed.
- I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
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Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
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But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Pictures and instructions of how to open the iPod case for battery replacement
http://www.kokopellimusic.us/KM_instructions.htm

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Have you seen this Apple article on renaming?
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HELP - CONFUSED.COM!

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This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
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Hello,
I need someone to help me change the device name showing in my iPod Nano. Right now, I guess, it is taking the user name of the computer where I registered my iPod and where my iTune is running. I would like to change this to the name of the real owner of the iPod. Thank you.

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Do you mean this?
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How can i load the device driver for my ipod nano 7th generation

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