How can I locate, uninstall Quicktime and iTunes in order to reinstall?

Installed iTunes and Quicktime and bought music. Then tried to access a couple of week later. From iTunes got message 'the feature you are trying to use is on a network resource that is unavailable'. Quicktime says 'Error 46: could not load or find the QT ActiveX control'. I can't access them through Add/Remove Programs, so can't uninstall or update. Any advice or suggestions would be greatly appreciated.
DELL   Windows XP  

I've installed and run Win Install Cleanup. Have tried reinstalling iTunes and QT a couple of times. Both times, the status bar freezes at four 'blocks' from the end, with the message 'Registering iTunes automation server'. The Task Manager says the installer's status is Running, so I don't know what to do, other than uninstall as best I can and start the process again. Could it be that the Security Center is preventing it from completing the installation? Any suggestions gratefully received.
DELL   Windows XP  

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