How can I make my brand new 160GB iPod Classic work?

I bought a 160GB Ipod Classic in January and have just tried to use it for the first time and it has been a disaster! I have spent hours trying to use it and failed. I have been using iTunes for some time now and have recently successfully set up Squeezebox to use the iTunes music I have uploaded from my CDs.
All started well - my system recognised the new hardware and iTunes started. I registered and said I wanted to synch my music and my photos and away it went. After 2-3GB of uploads I got an error saying
"The Owner's iPod cannot be synced. The required folder cannot be found." On pressing 'OK' it then said I'd got an unknown error. Pressing 'OK' again took me back to the first error message. I then tried everything I coould including relaoding iTunes and eventually got it started again. This time it got up to about 8GB (of about 10.5GB) before abending in the same way. Since then I have failed to take another step forward in many hours.
When I connect the iPod to my PC sometimes it appears briefly in 'My Compter' then disappears. Then the errors loop thus:-
START:The iPod itself says "Connected" the a few seconds later it says "Ejecting"
The device manager has a USB Mass Storage Device with an exclamation mark on a yellow background which then says
"Windows cannot use this hardware device because it has been prepared for'safe removal' but it has not been removed from the computer (code 47). To fix this problem, unplug the device from your computer and then plug it in again"
Doing this the causes the process to sytart again from START above.
On one occasion only, after a few hours trying, I got a message "Your iPod need to be reformatted to work with Windows" and it opened up iTunes and then sat and did nothing.
Running the diagnostics in iTunes says "No iPod found". The diagnostic information is set out below:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
To Be Filled By O.E.M. ALiveSATA2-GLAN
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number xxxxxxxxxxxxxxxxx
Current user is an administrator.
The current local date and time is 2008-03-14 21:39:45.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 8800 GTS
NVIDIA GeForce 7600 GT
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.0.2
Serial Number: xxxxxxxxxxxx
<Edited by Moderator>

Have solved my own problem. My PC sits on the floor so I have a four-port USB hub on my desktop with one port in use. I use one of the other three ports for USB-related task. As I was shutting down for the night I had a - what turned out to be inspired - thought about whether there was an adequate power supply from the hub. I then tried the iPod USB connection directly into the front of my machine and everything worked. It seems that an inadequate power supply was the cause of this strange set of conditions.

Similar Messages

  • Brand New 160GB Ipod Classic Not Responding to USB 2.0 connections Why?

    I bought it online from Apple as a Christmas gift back in September. It charged succesfully using a wall charger but when connected to Windows PC's and Laptops(also running windows)neither computer recognized the Ipod as a connected device. The Ipod itself did nothing when connected. It showed no error screen nor did it begin to charge as most do when you connect them to a PC. What is seen on the screen is all the different menus you have to choose from like music, video and what not. All the stuff your supposed to see. I have no idea why it is not being regoznied by any PC unless it is incompatable with USB ports. If that's the case what am I to do about it? Aside from not connecting to PC's it appears to be working fine. The preloaded games play as they should and it does nothing out of the ordianary. Wall chargers work with it but attempted connections to PC's with USB 2.0 ports garner no response from the device. Any help would be greatly appreciated.

    I had difficulty making my 160GB Ipod classic recognized as a device by my PC. I pushed and held down the menu and cener buttons for a bout 5 seconds. The apple logo appeared and ever since then my computer sees it as a device and it works as it should.

  • Brand new 160gb ipod classic - Stuck on charge "Please wait..."

    Unpacked my new ipod classic about 2 hours ago and connected it to my iMac to charge.
    It is stuck on the "Charging, Please Wait.." screen.
    I have already reset it numerous times, tried different usb cables, usb ports, plugged it into the wall and nothing...
    Any ideas?

    Well I left it charging over night and still the same result
    "Charging...Please Wait"
    I guess back to the store it goes.

  • If I have an email as an alternate email on my account how can i make is my new appleID without it saying that it has been used already?

    If I have an email as an alternate email on my account how can i make is my new appleID without it saying that it has been used already?

    Carole,
    If it talks about your password it is probably a scam.
    Take a look in your purchase history and see if there has really been a purchase.
    Also you can refer to this document:  Identifying fraudulent "phishing" email

  • Hello,I am a phone dealer in Nigeria. please how can i track a brand new iphone 5 64gb and 16gb that was stolen from my shop with the last 4 digit IMEI numbers?

    Hello,I am a phone dealer in Nigeria. please how can i track a brand new iphone 5 64gb and 16gb that was stolen from my shop with the last 4 digit IMEI numbers?

    What To Do If Your iDevice or Computer Is Lost Or Stolen
    If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T, Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. Lost or Stolen iPhone? Here’s What to do
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on MobileMe
      3. OS X Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • How can i create a brand new account without a credit card ?

    how can i create a brand new account without a credit card ?

    There are instructions on this page for creating an account without giving a credit card : http://support.apple.com/kb/HT2534

  • I am having difficulty: we are running a windows server 2003 - mail and outlook support 2007 and upwards, how do I get the brand new apple machines to work with the 2003 version of server

    I am having difficulty: we are running a windows server 2003 - mail and outlook support 2007 and upwards, how do I get the brand new apple machines to work with the 2003 version of server

    I may be way out, but do you know about this product, would it help integrate the Macs for you.
    https://www.thursby.com/sites/default/files/images/ADmitMacv8_SPD.pdf

  • Can I use my old accessories for a 40GB (4G) iPod with new 160GB iPod Classic?

    I just purchased a 160GB (7G) iPod Classic. I had been using a 40GB (4G) iPod.
    The male connectors on  the accessories I used with my 40GB iPod seem to fit into the female connector on my new 160 GB. So, I am wondering if I can use these old accessories with my new 160GB iPod Classic. The old accessories I used with my 40GB (4G) iPod are as follows.
    1) Wall charger made by Apple. It has a firewire connection at one end of the charger cord which connects to  the small white plastic box of the charger that plugs into the wall. The other end of the charger cord seems to fit my iPod 160GB Classic.
    2) Dock made by Apple. It uses a firewire connection cord to my computer, in contrast to the USB connection cord that came with my 160GB iPod Classic.
    3) Car chargers that worked with my old 40GB, 4G  iPod. The car charger connectors seems to fit my new 160GB iPod Classic. One car charger is made by Apple. The other is not made by Apple.
    So, could you please tell me if I can use any or all of these old accessories with my new 160GB Classic without damaging it.
    Thanks.
    Richard

    No.
    Stedman

  • How can I make more room on my ipod to put more songs on it

    My ipod is running out of room to put more songs on it and I have a 4GB ipod and I only have 488 songs. How can I make more room on my ipod fore more songs?

    Delete other content from it or restore it. Note that if the songs are encoded at a bitrate higher than 128Kbps or longer than 4 minutes, the iPod won't hold as many as advertised.
    (66125)

  • Suspicous HD sound on new 160GB iPod Classic

    Hi there,
    yesterday I bought one of the new 160GB iPod Classic to replace my old iPod Photo. After loading some music I noticed that the harddrive is really loud and makes disturbing sounds (spinning, clicking and chattering, obviously HD sounds) whenever I switch to the main menu or start playing albums.
    Ok, I know that Hard drives do make noises while operating but what disturbs me is the volume. You can hear it even when the iPod is lying on a table one meter away and it is considerably louder than my iMacs working volume for example. In comparison my 4 year old iPod Photo is really silent, I have to put the iPod to my ear to hear the HD sound - the only times I heard a HD sound of this kind is whenever my old iPod froze/the HD crashed and I had to reset it. So whenever my Classic starts to spin its HD I think it's gonna freeze/crash and it freaks me out.
    I contacted Amazon (where I bought it) and they told me that HD drive noises are normal and that I should contact Apple.
    So, is this normal or a case in which I should try to get a replacement from Apple?

    Amazon kept claiming that this ipod HD is not defective, still I returned the iPod to them using my right to return any item within 14 days of purchase. With the refund I walked to a local electronics market and bought their last iPod Classic 120GB (with a 25% discount).
    Now the sound difference becomes even more obvious to me. The 120GB's HD is considerably more silent than my former 160GB (no high pitch, you can't hear the HD spining unless you put it to your ear, the HD clicks is not lounder than pressing the click wheel). The iPod I originally got must have been a flawed one. I can't imagine that Apple unleashes such an unconvenient product on its customers as a regular item. I'm eager to know if more buyers of the new 160GB complain about the HD sound and if a production flaw (?) of new HD modell is repsonsible for it.

  • New 160Gb ipod classic will not be see in in Itunes V11.3.1(2)

    I bought a new 160Gb Ipod classic. I bought it because my previous 2, older ipod classics, stopped syncing. One day they worked the next they didnt. I swear this happened after an Itunes update too. Anyway, I took one to Tekserve (local Apple service provider) and they told me one of the pins in the ipod i brought to them was damaged so the connection couldnt be made. I didnt really buy the answer, but since the ipod was older i figured, ok, I'll get a new one. Well I just got a new one. opened up the box, took out a new USB cord, plugged it into my computer and boom, NOTHING. The computer recognizes it in the Finder (MAC OS 10.6.8). Then again the MAC recognized my other 'broken' ipods too, Itunes just doesnt.
    So I had hunch before this this problem has to be a software bug. Now its confirmed. There is no way a brand new ipod should not be seen in Itunes. Trust me i tried all the normal 'Ipod doesnt sync support stuff' and it doesnt  solve the problem. This is an advanced problem and one that i need  real answer on. Does an ipod classic work with Itunes  V11.3.1(2) running on a MAC 10.6.8 OS? Ipod classics still cost $250 which is ridiculous since the technology is 5 years old, so if Apple stopped supporting them on the new Itunes without making that know I think there should be some serious press about this!
    Please help.

    Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
    If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
    This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
    Hope this will solve a lot of problems.

  • Has Apple addressed poor sound quality issues with new 160GB iPod classic?

    I just bought a new 160GB iPod classic, replacing a perfectly good 80GB iPod Video (5.5), thinking that the newer one would be superior to my 3 year old model. I discovered that the sound of the new unit was flat and muddy compared to the older model. I found that the 5th gen iPod video was more "spacial", if that's an appropriate word to use; the bass was more present and more clearly defined, as was the rest of the sonic spectrum. I searched several forums to research this issue and while there were numerous references to this issue, all of the posts I found referred to the original iPod classics (80GB and 160GB) and not the later 120GB classics nor the new 160GB classics like the one I bought. Has Apple done anything to address this issue since the first classics were released or are the new ones still suffering from the same sound quality issues as the original classics?

    Based on your observations here, they apparently have not changed the sound quality since the original 160GB classic. I noticed a clear narrowing of the sound stage (ambiance) between the 5.5G 80Gb and my 6G 160GB. You're describing the same characteristic. I don't own the newest 160GB version and came here today to see if it might have improved the sound quality back to the 5.5 spaciousness. Note that the 5.5G has a higher signal to noise ratio than the 6G, making it difficult for me to enjoy it through efficient balanced armature in ear monitors like the Shure SE530s or Ulimate Ears Triple.Fi 10s.

  • My hard drive with all my actual music files died.  how can I transfer the music on my ipod classic to another drive?

    my hard drive with all my actual music files died.  how can I transfer the music on my ipod classic to another drive?

    If you purchased all of the songs through itunes store, please follow these steps:
    1. Open up Itunes and Click on Itunes Store
    2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
    3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
    If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod onto your computer. Here is a guide about how to copy iPod music. Hope it helps. Feel free to email me if you need further help.

  • How can I transfer video to tv from IPOD Classic ,tried with cable

    How can I transfer video to TV from Ipod Classic..I have tried different settings with Composite cable?

    Good afternoon,   I have a Belkin video cable which I bought from an apple seller in our major store.  I can connect it to IPOD and TV, but have an issue in getting videos to play on TV,  I have connected the charger which came with the cable which then plays on IPOD only.   Dont know what to do next....Dont know about input on TV to composite...   If you can help, much appreciated....Virginia

  • How can i turn on speaker on my ipod classic

    How can i turn my speaker on my ipod classic gen 7th 160gb

    An iPod classic does not have an internal speaker.

Maybe you are looking for