How can I open my email without opening a new window with ad?

When I open Firefoxand the first email I try to open, a new window opens with an ad. I have tried eliminating the same by deleting the cookie pertaining to the address in the window but to no avail. The address in thar window is: http://nym1.ib.adnxs.com/pop?enc=AAAAAAAAAAAAAAAAAAAAAAAAAAAAAPA_AAAAAAAAAAAAAAAAAAAAAOEJxSjX1mgkTBUzhWf4bTmx69VQAAAAAPRnDQAdAgAAHQIAAAIAAAD4yUMAlEECAAAAAABVU0QAVVNEAOcD5wM_HgAAkloAAgQCAQUAAIQAKRUPAQAAAAA.&cnd=!3Bkj8QiP2zEQ-JOPAhgAIJSDCTAEOL-8CEAESJ0EUPTPNVgAYLQCaABwAHgAgAEAiAEAkAEBmAEBoAECqAEAsAEAuQEAAAAAAAAAAMEBAAAAAAAAAADJAYIVYAp8g_A_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+45349%2C+1356196785%29%3Buf%28%27r%27%2C+4442616%2C+1356196785%29%3Bppv%2829846%2C+%272623583002533628385%27%2C+1356196785%2C+1356239985%2C+814479%2C+147860%2C+0%2C+4%2C+10368000%29%3B&ccd=!LAW0LwiP2zEQ-JOPAhiUgwkgBA..&vpid=45&creative_click=http%3A%2F%2Ffinancereports247.com%2F2%2F&referrer=http%3A%2F%2Fus.mg6.mail.yahoo.com%2Fneo%2Flaunch%3F.rand%3D65g3ng480fvtm&dlo=1
Hope you can fix this or i will start using other browser.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try some of the following programs to scan for malware:
* [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one)
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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