How can I open Premier Elements 11 Organizer when it Stops Working before it opens up?

I have brand new Premiere Elements 11 Software but cannot get the Organizer to start up.  It trys to open then shows an error message saying Elements 11 Organizer has stopped working.Thanks.

Richardbeds
1.On what computer operating system is your Premiere Elements 11 running? And, just to get it out of the way, do you have the latest version of QuickTime installed, and are you running Premiere Elements 11 from a User Account with Administrative Privileges?
1. Delete the settings (preferences) file which is name .psa.prf. Assuming Windows 7 or 8 64 bit, the route to it is:
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
11.0
Organizer
and in this Organizer Folder is the psa.prf file that you delete.
Make sure that you have the Folder Option "Show Hidden Files, Folders, and Drives" active so that the path will be visible.
The shortcut to all that is...as you hold down the Shift+Ctrl+Alt computer main keyboard keys (altogether), double click the Organizer tab at the bottom of the Premiere Elements 11 Expert view workspace. A pop up should appear asking your permission to delete this settings file. Click Yes to that.
2. How are you trying to gain access to the Elements Organizer...
a. Welcome Screen - Organizer
or
b. Clicking on the Organizer tab at the bottom of the Premiere Elements 11 Expert view workplace.
If a or b lets you get into the Organizer, then you might consider creating a new catalog (File Menu/Catalog Manager) as well as disabling Auto-Analyzer options et al under Elements Organizer workspace Edit Menu/Preferences/Media-Analysis.
Let us start there. We will be watching for your results.
Thanks.
ATR

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