How can I pass Flex Field value to the Call Wrap Up screen?

Hello helpers,
I am trying to get a value from the 'Flex Field' passed over to the 'Call Wrap Up' screen by using Form Personalization.
Oracle was configured by a subcontractor and therefore I do not know what the exact name of the textfield is in the Flex Field however the label is 'Method of Contact'. When i set 'Show Custom Events' to 'On', I get the response: 'CSXXXRC.INCIDENT_TRACKING.STATUS_CODE:WHEN-NEW-ITEM-INSTANCE' When i enter a value in the Method of Contact field in the Flex Field.
Can anyone help?
I am a complete Newbie to Oracle.... I only know a bit about Oracle Form Personalization.
Any help would be much appreciated,
S

Seems like you're talking about a from from the eBusiness-suite. There are special rules for that, ask your question in the eBusiness-suite-forum OA Framework

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