How can I Pay my CC mthly Membership but Cannot

I joined Creative Cloud in January 2013 and paid my Monthly plan online via Credit Card. -Worked ok.
In  Feb, Digital River automatically took my Feb. payment - ok
In March, When I logged into CC, I began getting a notice that my membership would expire in xx days. and I should change my payment method.  I checked my card balance, it was ok, but I put a different card #, thinking that this would trigger a payment.  NO CHANGE.  I began contacting the CHAT lines.  I talked with 5 different people, but none actually had access to my account to see what the problem was.  I changed the card info again and received an email notice that Adobe had received a request for help and had closed the request because they thought the problem was resolved.  Four days later, My account is closed....  I still do not know what is the problem with my account? - Except that I no longer have one. Can anyone help that actually can check my account and find the problem???   Is this problem withthe DISTRIBUTOR or is it with ADOBE?  I used both cards yesterday and they are fine???

Hi RubenG,
If you would like to update the new card for charges then you need to login to creative.adobe.com and update the card details.
Please see - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
And if the charges should be on the old card then system will try and charge for the subscription on your old card again.
You may also contact our support here  http://adobe.ly/yxj0t6
^Ani

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