How can i pay my remaining itunes balance if its not accepting my new card details

I recently changed my card but because theres a remaining balance its not accepting my new card but how do i clear this balance if not accepting new card

Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT201272 How can i pay my unpaid transaction in the app.store because my credit card was already close and i cant download even the free application ?

    How can i pay my unpaid transaction in the app.store because my credit card was already close and i cant download even the free application ?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    this just started w/ me yesterday.  I was running 10.5.3, and nothing changed - the message just appeard out of nowhere.  I update to the latest iTunes 10.6 but the message is the same.
    Sounds like probably some sort of Library file corruption.
    The two options available in the message box are "Download" and "Quit".  Download is useless because I'm already running the latest.  Quit is pretty useless.
    I was going to just create a new Library and re-import all my music.  Of course, all my iPhone sync settings are going go have to be recreated.

  • HT204409 how can i locate my mini ipad even when its not connected to the internet

    how can i locate my mini ipad even when its not connected to the internet

    Is it lost or stolen?
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • How can I pay off my outstanding balance???

    So heres my story, I was dumb and used a pre-paid credit card to buy apps in the app store on my iphone 4. My account now has an outstanding balance of 25.17$ and I was looking for a way to pay it off. If I redeem 3 10$ iTunes gift certificates to my account, will it deduct the amount that i owe then I can have my account back to normal? I would prefer to NOT use a credit card if possible. Thanks

    I'm no expert (well this is a user forum!) but if you bought using the credit card (pre-pay or post pay) you will have to pay them.
    Apple doesn't run a tab (again as far as I know), they will have charged your credit card company already.
    So the credit card will be the one to pay.

  • How can I copy all the itunes content from my pc to my new MAC?

    I just bought a MacBook pro new .
    I had all the library, books, podcasts, music, etc in my PC, and  I want to move all that to my new Mac.
    <How can I do that easily?
    Thanks!

    Welcome to the Apple Support Communities
    It's easy to do that. Just follow these steps to transfer your iTunes library from your PC to the Mac > http://support.apple.com/kb/ht1751 (You have to do the “Restoring your iTunes Library backup” step on the Mac)

  • How can i download something from the app store but not put in my bank details?

    how can i make a new app store I.D but not put any bank details in?

    Go to your second computer, login to the App Store using the same AppleID you used when you purchased OS X Lion and download it from THAT computer. Or, since you mentioned you downloaded it to one computer and both computers are on the same local area network, share the Install OS X Lion.app file with your second computer or put it on an 8GB USB thumb drive, unplug the drive, plug it into your second computer and copy it to its /Applications folder.

  • Hi, how can I stop my screen from freezing up.Its acts like a scratch card, I use the mouse cursor to rub away to find the password box?

    HI,how can I stop my screen from freezing, It acts like a scratch card,I run over it with the mouse to scratch away at the grey screen to find the password box
    underneath?

    OS X: Login window partially appears, cursor movement redraws screen

  • How can i pay with my Account balance rather than debit card?

    Every time i try to buy somthing it goes to my inactive debit card so i bought a i tunes gift card but it still will not use the account balance that i have put on !

    http://support.apple.com/kb/HT2736

  • How can I buys book from iTunes if it is not available in my area; however available in the US iTunes store?

    Hi,
    I used to buy from itunes through my apple account till an apple onle store was opened recently in my country. This should have been a good news; however, the rality is that - it is not! Books that I'm willing to buy is not available in my country; however, available in the US store. Is there anyway that I can buy books and download them if not available in my apple's country online store?

    Read here >  iTunes Store: Which types of items can I buy in my country?
    Is there anyway that I can buy books and download them if not available in my apple's country online store?
    The problem with that is your credit or debit card credentials must be associated with the same country where you reside.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • HT5622 My itunes needs an update on billing info, it will not accept my new card. Why, and how do I fix it?

    I meant my app store

    We are fellow users here on these forums, we won't know why unless you give us some more info e.g. if you are getting an error message then what does the message say, and what sort of card is it, debit or credit ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined.

  • HT1918 i am trying to change credit card to settle a balance and it wont accept the new card

    i am having trouble changing credit card

    What happens when you try to add it ? If it's a credit card (I don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because no longer in US

    I'm having a billing issue with my apple id. I got my first iPhone today and I've signe din etc however before i can download any apps etc i need to resolve an old payment apparently. The problem is i cant enter my new card details because the issue is registered to when i was in America and i require to pay the funds from an American source. Any ideas how i can resolve this? It wont accept my new card detail as im back in the UK. I think i have posted this in the wrong area but anyone got any ideas?
    I have managed to change the rest of my accoutn being registered to the UK i think except this

    Hi..
    You can email Apple for help but the link is for the iTunes store not the Mac App Store. You've inadvertently poasted in the Using Mac App Store forum but that's ok. Billing issues are the same for the iTunes Store.
    Click here > Apple - Support - iTunes Store - Contact Us
    It wont accept my new card detail as im back in the UK
    Your credit or debit card credentials must be associated with the same country where you reside.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • Itunes will not accept my debit card.

    have tried many times putting the correct information in when creating a new account but itunes music store will not accept my debit card. can anyone please help?

    You have to contact iTunes store support. There is a probability that this issue is caused by a previous payment issue. They will let you know what you need to do.
    Send them an email here:
    http://www.apple.com/support/itunes/contact/

  • How can i delete my remaining balance?

    iwant to change my country on my account,butit said i cant change my country coz i have remaining balance of 0.33$ that cant used because of insuficient balance,so how can i delete my remaining 0.33$?thank you in advance

    Click here and ask the iTunes Store staff to zero your account balance.
    (122739)

Maybe you are looking for