How can i pay with my Account balance rather than debit card?

Every time i try to buy somthing it goes to my inactive debit card so i bought a i tunes gift card but it still will not use the account balance that i have put on !

http://support.apple.com/kb/HT2736

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Hello, Helen.
Thank you for visiting Apple Support Communities.
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Hi Sylver123,
Thanks for posting, please use the 'contact the mods' link in my forum profile to send in your details and we'll get this issue with your email looked into further. You can find the link by clicking on my username.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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