How can i programming SBO Mailer?

Hi all! I want programming SBO Mailer but i don't start it.

Could you also send the info on [email protected]
PS: I've set the SMTP server we use in our company ... but the SBO Mailer service still doesn't start (looks like some time-out problem,  or something similiar, because the Service manager hangs out for a while)... so I'm trying to figure out, what could be the problem ...
thanx

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