How can I properly import .mp4 videos? (LR4 won't import some of them)

Here's the issue:
I have originals .mp4s that were made either with my GoPro (1st gen) or with a video camera (I forget which kind) and these seem to import just fine But the .mp4s I really want to import are the edited versions that were edited in Corel Photostudio in the 1080p or 720p .mp4 also windows says they are .mp4 the file extensions says its .mp4 also but when I go to properties the edited videos look as if they are audio files but they play just fine in windows media player (and I can see the video content) as for the originals unedited; same thing I can see/play them just fine.
I don't understand why LR4 can't import it? I have tried doing a conversion; but the conversion won't keep it in the same resolution, it tends to want to upscale making the video bigger and more grainy converted/upscaled versions ARE importable too.
Is there a specific .mp4 format/codec LR4 will only accept? If so what is it?

well I was talking about two different things here; but mainly LR4 won't import something that is supposed to be .MP4 yet its playable by windows media player but when going to properties on said file it looks as if its only an audio file.  This file was edited from a series of .mp4 videos I had compiled together in Corel VideoStudio X4 which won't import into LR4.
I was also talking about converting the existing .mp4s that I had already made in Corel videostudio X4; I thought I had left them in their native format of 720p but the only option is to do 1080p which means that I'd have to upscale thus creating the larger frames and grainy ones too.
All I want to do is to have native import capabilities so I can see them in LR4 so that I can publish to my photo gallery on my Synology NAS and likewise LR4 DOES have support for .mp4 importation but its not doing it so I'd like to know what I need to find out about the file and what to do with it to convince LR4 to import it

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