How can I quit this service and not continually be charged?

I just got charged again yesterday@. I have contacted my credit card company and they have stopped paying this recurring nightmare. Anyone have a suggestion? I will never get another account again. Help!
Your Adobe ID:[email protected]
Your Case Number:0213587303
Case Description:subscription cancellation
With this response, we believe your issue is resolved and have therefore closed your case 0213587303. If your support case has not been completed to your satisfaction or you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed.
Hello,
I am writing in reference to your open case.
As one time goodwill gesture we can grants an exception approval to arrange the full refund for the below mentioned transactions only :
Aug 15, 2014 122740790631299443 Adobe Acrobat Plus (one-year) US$19.99
Jul 15, 2014 122740790628984172 Adobe Acrobat Plus (one-year) US$19.99
If the issue is still not resolved please contact us on 1800-833-6687
Thank you,
Adobe Support

Hi,
I would recommend getting in touch with our chat support team at: http://adobe.ly/1d3k3a5
Regards,
Rave

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