How can I reboot OSX 10.9 to original settings, How can I reboot OSX 10.9 to original settings
Used Time Machine to load my new Macbook Pro after old one died. Now new one is already nearly full (200/250gig) - including lots of stuff that is outdated. Microsoft Office 2004, etc. (What happened to future proof). So would like to start again and be more about selective. I tried to Command R but it has rebooted with everytihng still in place.How can I get back to factory settings?
Hello pan.edit
The best way to do that and ensure that no data is on is erase and install. The article below will outline how to go about those steps.
OS X Mavericks: Erase and reinstall OS X
http://support.apple.com/kb/ts3899
Regards,
-Norm G.
Similar Messages
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I recently recieved a macbook that I was told was broken. She didn't know what was wrong with it, but she told me I could keep it if I wanted to get it working again. Its http://support.apple.com/kb/sp579 this model. I got the laptop to power on, but the apple logo and the spinning wheel under it kept spinning forever. So with me and my "Amazing" knowledge of Macs, I thought it would be best to reformat the drive on my PC via sata cable to FAT32 (which I was told is a format that mac devices can read/write on) and install OSX from usb. So I have a .dmg file and used TransMac to format the usb and make the usb drive bootable with the .dmg.
I formatted the drive to FAT32 and plugged it into my macbook and I get a folder and a question mark blinking on the screen. After looking at some forums online, I found that the error occurs when you don't have the correct filesystem to boot or something along those lines. So I try rebooting the computer while holding C, to boot from an external device (such as USB). Nothing. Again the folder and question mark blink on the screen. I look at some other boot option keys and try all of them. Shift for recovery mode, D for apple hardware test, Control, option, P, and R for resetting NVRAM and PRAM. Everything! The only things that differ slightly are when I press Option for startup manager, N for NetBoot and Option+N for internet default boot image. When I press N and Option+N, I get a blinking globe for about 5-10 seconds and then the folder and ? blink again. When I hold Option for the startup manager, I get a white screen and my curser, which I can move around the screen, but there is nothing to click on, its just white.
Currently I have a USB flash drive plugged into the macbook with a .dmg OSX installer on it via TransMac and for some reason, my macbook doesn't want to try to load it. Either I have the wrong file format for the installer, or my macbook is having problems. I read that the hard drive may be the problem, except I can use it on my PC so I know that it works fine.
If anyone has any information about how to fix this, or any ideas. Please let me know! I would very much like to get this macbook going again.The correct format for Mac OS X is not FAT-32.
As the computer shipped with an install-restore disc DVD set that could be used to start the computer as an emergency disc and use the Utilities on the Installer, without running the Installer itself, to format, attempt repair, and perform a few different system installs or reinstalls, this is where the correct format would come from.
Was there documentation to confirm the build year and model information, such as to refer you to the product page link you posted above?
If accurate, that MacBook shipped with this custom grey
install-restore DVD version of Snow Leopard:
Original OS
Mac OS X 10.6.1 (10A2047)
Maximum OS
Latest release of OS X
AirDrop
Supported
Hardware Test
AHT 3A181
And to be able to restore the basic OS X to that level, official replacement discs for that computer should be ordered from AppleCare; to facilitiate obtaining correct ones, you should find the product serial number. There likely would be a fee involved. The replacement disc set may have a different number than the one in the information box above, but would match the hardware series by Apple standards. And a replacement disc may not have the original extra applications that shipped with the computer when new. Those original discs are part of the retail computer, an essential part number, like the power adapter, and should be included with the computer even after an OS X upgrade, since they allow basic access without using the internet.
The remainder of the Snow Leopard 10.6(.8) would be a download Software Update Combo v 10.6.8, either direct from Apple servers or through the computer's running Software Update. Once the computer is up to date in Snow Leopard, 10.6.8, then one could visit the Mac App Store, App Store, and iTunes Store; from the Mac App Store, and you could check/get the latest upgrade to Mac OS X, 10.9.2. An Apple ID is required to access.
The computer may not support Mavericks 10.9.2, or may be able to, but could use an upgrade of RAM capacity.
If your model and build year series info is correct:
Maximum Memory
8.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 204-pin PC3-8500 (1066MHz) DDR3 SO-DIMM
For more information see the database download http://mactracker.ca
and also compare specs with macbook models at everymac.com.
The newer OS X systems that can use a Recovery HD partition on the hard disk drive, can start from there to repair their hard disk drive, and reformat the section where the Mac OS X runs, and reinstall that. Since there is no likelihood of that still being on the drive once it was FAT-32 reformatted, it will not be present to assist in attempts to reformat the drive; if the computer had been upgraded past Snow Leopard 10.6, to a later system that would have used the recovery partition, or the later internet recovery system. That goes to Apple Servers to use OS X Utilities and reinstall the system, helpful for computers without optical drives or system media. Your MacBook with 10.6.8 installed, then had to access the Mac App Store, to get 10.7.5, 10.8.5, or 10.9.x
Identify your Mac lookup by model number or serial number:
https://www.powerbookmedic.com/identify-mac-serial.php
Anyway, the hardware in the computer may need some inspection, troubleshooting, and maybe repair; but the original DVD install-restore disc has an Apple Hardware Test on it, for that series build model macbook. That could help in troubleshooting some aspects of the computer. Could be the hard disk drive failed; or if someone tried to upgrade the RAM, the system may not have worked correctly. Hard to say how it was messed up, at this stage. There are several possible causes.
Hopefully you can get the correct disc set from AppleCare.
You can call Support number, or use Contact Support page.
Good luck & happy computing! -
Help. I recently bought a 2008 Mac Pro from Mac of all Trades. It came with Leopard 10.5 installed. When I set initially started the computer, I followed the instructions on the screen. I was asked to set up a password which I did. Since I'm very forgetful and not too tech savy, I wrote it down as I typed it in. I first went to install Office Mac 2011 but when it asks for a password, it won't accept the one I set up. I was told that if I bought the new Snow Leopard 10.6.3 and installed it, that it would reset everything. Well, it won't allow me to load it without the password. I am new to Apple - this is my first. I have always been able to "reboot" a computer with discs but I'm not sure how to do this one. Is there a way to do it without the password and reset everything? Could somone please email me
Thank You. David Moore
<Email Edited by Host>If you don't have original install disks for your Mac, you can order replacements disks directly from Apple at a nominal cost. The original install DVDs are required to reset the password.
If you have no data on your drive that you want to keep, you can boot up from the OSX Snow Leopard disk and install OSX SL.
Insert the Snow Leopard DVD and hold the C key during startup. The Mac should boot from the CD/DVD drive into the installer.
Follow the prompts, erase the disk and install OSX Snow Leopard. -
I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please helpTry a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred -
When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?
What OSX version is it?
Does holding alt key at bootup show any boot choices?
Does holding Shift key at bootup to boot in Safe mode do the same thing? -
My MacBook Pro keyboard not working correctly after Win7 bootcamp installation.
Installation went well but when I boot either with OSx or Win it always keeps Windows keyboard.
How can I have Mac keyboard in OS boot and Win keyboard in Win boot?Hi - I have the exact same model as your MacBook and had a few questions as mine is acting up. I upgraded the ram to 8gb (2x 4GB ram) and ever since then my computer has not been running as smoothly and the start up time is horrendous. Have you encountered this problem? And if so how did you fix? What would you advise me do?
I was thinking of reverting back to the original factory 4GB then rebooting the entire computer. Any suggestions?
Thanks in advance!
Allen -
I lost all my colored tags in OSX - They are not listed when I go to Finder/Preferences/Tags. How can I get them back
Hi, try this...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Reboot. -
Hello! Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?
Hi
Given that your answer to 1. is 'pre-installed' and 3. is 'No', I think the only thing to do is to take it to an Apple store (ideally the one you bought it from) and have them reinstall it for you.
The intended solution in cases like yours is that you should be able to reboot and install even a wiped disk by using Apple's servers over the internet (you do this by restarting with 'command-r' and choosing 'reinstall Lion'). However if this isn't working for you then you need to get the store to do it. Don't let them fob you off with 'go home and try again'. Have them do it in the shop (you're still covered by Applecare warranty so it should cost you nothing save the inconvenience of the trip and possibly leaving the machine there while they fix it).
A reinstall should leave all your own personal data and programs in place.
Note for future: when you get it fixed, first thing to do is buy a cheap external drive and start keeping a backup (either Time Machine or clone with Carbon Copy Cloner).
Message was edited by: softwater -
I have a late 2012 iMac with an I5 precessor running OSX 10.8.5 and a 1tb internal hard drive. I keep losing access to the internal hard drive/startup disk.
I can reboot and everything operates as normal for a few minutes or hours but then I lose all access again to anything on the hard drive. The computer is still up and running but no files can be accessed and certain websites cannot be acessed even though internet access appears to be normal. Disk utility can only find permission errors related to iTunes which can be repaired only to come back at the next scan (I would not think permission errors would have anything to do with the hard drive crashing). It does not seem to matter what program I am using at the time access is lost and it can lose access sometimes right after reboot when no program is running.You will need to boot into the Recovery Volume (command - R on a restart or hold down the option/alt key during restart and select it) to run Disk Utility/Disk Repair.
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How can I subscribe to a Shared Photo Stream from iPhoto 9.4 on OSX 10.7.5 ?
I just updated to iPhoto 9.4 on both my (just updated) OSX 10.8.2 MacBook Pro and my OSX 10.7.5 Mac mini.
For some mysterious reason Apple specifies that I can not subscribe to the new "Shared Photo Streams" from my OSX 10.7.5 Mac mini.
How could that be ?
How can I get around this ?
How can it be that Apple claims that 'Shared Photo Streams' can be shared to all my other devices, but it turns out that my major photo-database can't, even though it has a brand new version of last year's OSX running... ???!!!
This can't be a software issue...
because if that were the case Apple would be deliberately cutting off users of last year's operating system... (...I even think there is a law prohibiting that...)
so... can anyone tell me what the exact piece of hardware is that I am missing ?
or has anyone found a solution for this yet ?
Thanks !The only hardware that's preventing me from upgrading to 10.8 "Mountain Lion" would be the fact that a Mid-2007 Mac mini doesn't have a separate graphics card...
...as all other hardware-components ar similar to the iMac Mid 2007... :
- at least 2GB of PC2-5300 (667MHz) DDR2 SO-DIMM RAM
- a 64-bit Intel Core 2 Duo "Merom" processor
- a WiFi-N compatible AirPort-card (I've upgraded the one in my Mac mini to an Atheros AR-9280...)
- OSX 10.6.8 or later installed (I have OSX 10.7.5)
- iPhoto 9.4
...so the only spec I not meeting hardware-wise is the fact that my Mac mini has a GMA950 shared graphics card...
but surely... that can not be the reason I can't subscribe to a Photo Stream...
why would that have anything to do with eachother ???!!!
[ I've even seen claims of tricked OSX 10.8 installers for the Mid-2007 Mac mini, so if that's my only option... ] -
Can not reboot into OSX from Windows using Bootcamp assistant
I'm having a bit of a problem with rebooting into OSX from Windows on bootcamp. Clicking on the icon in the system tray produces a message that Windows can not find the OSX disk. Trying to open the Bootcamp preferences also generates an error. I have no problem getting back into OSX if I shut down Windows and restart the MacPro while holding down the option key. This is with a Windows 7 install on Bootcamp, but I had the same issue with a previous install of Win XP. I nuked and paved OSX and the WIndows disk between installs so my current problem is not carry over from the XP install.
My bad I should have been more clear. The problem is actually with a XP install via bootcamp, my Win 7 install is in VM Ware Fusion.
The XP install is on a second drive. Since you asked about this I'm assuming it may be the reason Im having problems.
The error is I get when trying to access bootcamp via the Windows control panel or by right clicking the sys tray icon is - "An error occured while trying to access the start up disk settings. You may not have privileges ...blah, blah, blah. I only created one account and I have enough privliges to change admin stuff in windows so I cant see privliges being the issue. I reassigned the OSX partition a new drive letter and rebooted windows but this didn't help.
The only drivers I installed, other then updating the video driver, are the bootcamp drivers
Sys tray icon - small diamond shapped icon in systray for accessing bootcamp functions. -
How can I get all photos from iPhoto to automatically back up to iCloud from my Mac OSX Version 10.6.8 operating system. Not enough memory to upgrade.
You can't. iCloud is not for general file backup from a Mac. It's for backup up and syncing data between mobile devices and and Macs and The following is from this Apple document: iCloud: Backup and restore overview.
iCloud automatically backs up the most important data on your (mobile) device using iOS 5 or later. Once you have enabled Backup on your iPhone, iPad, or iPod touch .....
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
You get 5 GB of free iCloud storage for:
Photos and videos in the Camera Roll
Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
Visual Voicemails
But not from a Mac. If you want to backup your photos and other important files I suggest you get an external hard drive and use it with Time Machine.
OT -
I updated to Firefox 4.0.1 and can no longer use the thumb/finger spreading feature on the trackpad of my Mac Powerbook (Mac OSX 10.6.7) to enlarge text on websites. How do I restore this function?
* [/questions/777886]
Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the <b>about:config</b> page.
browser.gesture.pinch.in -> <b>cmd_fullZoomReduce</b>
browser.gesture.pinch.in.shift -> <b>cmd_fullZoomReset</b>
browser.gesture.pinch.out -> <b>cmd_fullZoomEnlarge</b>
browser.gesture.pinch.out.shift -> <b>cmd_fullZoomReset</b>
browser.gesture.pinch.latched -> <b>false</b>
To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
If you see a warning then you can confirm that you want to access that page.<br />
You can use the Filter bar at to top of the about:config page to locate a pref more easily. -
I have two user names with Administrator privelages and my MacBook keeps booting up to the wrong one and I have the wrong configuration since I updated to OSX 10.9. I would like to get back to my original User name which I used to boot up to. When I go to the User Groups and Preferences it doesn't allow me to delete the un-wanted user.
Does anybody have any suggestions how I can fix this? I can't seem to recover Time Capsule back-ups prior to the OSX upgrade even though I have been faithfully backing up to a Time Machine.
Help please.First of all, open System Preferences > Users & Groups > Login Options, and set your old user account in "Automatic login". By doing this, your computer will always log in with your old account.
Then, log in your old account, where you will be able to delete the new user that OS X Mavericks forced you to create. Other users have reported the same problem -
How do I get my Canon MX860 back online so I can print wirelessly on my Mac OSX 10.8.4?
I recently installed a new and bigger Time Capsule on my MacBook Pro system and since doing so, I lost the ability to print wirelessly on my Canon MX860 printer. I am using Mountain Lion OSX 10-8-4.
I note Pahu discussion in another group on this same issue but it pertains to Snow Leopard. I don't know how much difference it makes but when I followed his instructions, I did not get my problems resolved. I am inserting here his discussion and in bold my comments where my results differed.
Pahu comments follow (min results in bold): Some of the new models of Canon inkjet let you set the network settings using the touch panel on the printer. I am not sure if your MX860 has this setting, called Easy Setup under Device Settings > Network. If it does then you can change the network settings and create a new print queue on the Mac.
If it doesn't have the ability to change the settings via the keypad then you will have to connect the printer via USB to your Mac, which will create a USB connected print queue. If you then open Print & Fax, select this USB MX860 print queue and then press Options & Supplies, you will see the Utility tab. I DID NOT HAVE THAT TAB I FOLLOWEED HIS LEAD USING THE FOILLOWING: MAC HD/Library/Printers/Canon/BJPrinter/Utilities With this selected then click Open Printer Utility. This will open the Canon IJ Printer Utility and within this utility you will see the Network Settings button. Select this and you can then enter the new network settings, such as the SSID, type of security being used and the password for the network. Save the changes, turn off the power to the MX860 and then disconnect the USB cable.
Now turn the printer back on and open Print & Fax again. For the USB print queue you just created, you can delete this. I NEVER SAW ANY PRINT QUEUES AFTER TURNING THE PRINTER BACK ON. ONLY THING I HAD WAS THE PRINTER LISTED IN THE WINDOW SHOWING IT WAS OFFLINE. And for the old networked print queue, you need to delete this also. You may also need to delete the networked scanner queue if you had one. So with all the old queues to the MX860 removed you can then add the new network printer. I DID TWO THINGS, FIRST LEAVING THE PRINTER IN THE WINDOW, I TRIED ADDING USING + BUT NOTHING HAPPENED. THEN I TRIED DELETING THE PRINTER IN THE WINDOW AND THEN TRIED HITTINH + BUT NOTHING EVER APPEARED. HAD TO RECABLE THE PRINTER TO THE MACBOOK TO GET PRINTER BACK. Click the + and wait for the MX860 to appear as a printer - it will appear first as a scanner and you can either add that now or after adding the printer. NONE OF THIS HAPPENED AND I LET IT SIT FOR SEVERAL MINUTES. Several seconds after the scanner appears the printer should also appear, showing canonijnetwork in the Kind column. DID NOT HAPPEN. Select this and the Print Using menu should automatically select the Canon MX860 series printer driver. When it does click Add to complete the network print queue creation and repeat the steps to add the network scanner if you need it. OBVIOUSLY, NONE OF THIS HAPPENED EITHER.
NOW IT IS ME AGAIN. Can someone please help me with this mess? I am so frustrated with dealing with this for three days and the only way I can print is using the RSB cable which is not so cool strung across my bedfrom the computer to the printer. Any guidance would be appreciated. I am an old man of 73 and way over my head with this mess. Don't know why Canon has to make this so difficult. Thanks in advance, Ron WikoffI too am experiencing the same problem, my Canon MX860 printer is no longer connecting to my Airport Extreme Router. I tried following the directions on Canon's website http://www.usa.canon.com/CUSA/assets/app/pdf/wireless/router_network_change_mx34 0_mp495_mx860_mp980_mp620_mac.pdf
I have tried uninstalling all of the printer drivers, as suggested in another apple discussion, then running the Canon IJ network tool.
I tried PAHU's response above:
Okay. No facility to add the MX860 to an Apple wireless network using the control panel so you will need to use the Canon IJ Network Tool.
So with the Mac connected to the MX860 via USB cable, open Canon IJ Network Tool (which should be located in Applications > Canon Utilities > IJ Network Tool). If you are looking in the other path you mention above, this could be an older version so download and install this latest version of the IJ Network Tool.
With the IJ Network Tool open, the first window talks about adding the printer to the network. Ensure the setting "Use the printer on the network" is set. Click OK
From the next window, the MX860 should be shown and as connected to the Mac via USB. Select it and click OK.
The next window will show the utility searching for wireless access points. A new window will then appear asking you to confirm the connection to the access point and the text will show which access point was found - which should show "Ronald Wikoff's Network". Click Yes to continue. When a window appears stating that the Canon IJ Network Tool wants to use your password, click Allow. (I cannot make it past this step. The Canon IJ Network Tool does not aoutmatically find my password. Instead I am taken to a screen where I type in my password and then attempt to connect.)
Now the window will take several seconds to setup the printer and should show a Setup Completion window. Click OK. (I never make it to this window. I receive an error message that that says the printer cannot communicate with the access point and to check the password. I checked the password then tried again. I even changed the password in the airport utility to make sure I had the correct password and it still did not work. I am starting to suspect that this may be related a recent Airport utility upgrade to 6.3.1 a few days ago.)
This will make the Add printer window appear. In the list, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be visible. If it is, select it. The "Use" menu should then show "Canon MX860 series". If it does, click Add. This will add the network printer to the Mac.
If you now open Print & Scan, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be in the printers list, as well as the Canon MX860 series. This latter one is for the USB connection. You could delete this printer and disconnect the USB cable.
The last step is to print a document to this network printer.
I plan on calling Canon tomorrow but if you have any other options for my to before then I am open to suggestions.
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