How can I receive these answers in another email account? or How can I change or add a new rescue email?

I can´t buy apps with my Apple ID because I forgot the answers to my security questions, so Itunes redirects me to apple web page, then Apple sends the answers to my rescue email, the only problem is that I deleted this account.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5.  Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • HT5312 Hi I can't remember the answer to my security questions and I don't think I set up a rescue email adders when opening my account can you please tell me how I can gain access to my account

    Hi I can't remember the answer to my security questions and I don't think I set up a rescue email adders when opening my account can you please tell me how I can gain access to my account

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90530)

  • Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary?

    Hi I want to change my Apple ID email as I can no longer access my old email account. I try to change it to my new email but it says I'm already using it as my 'rescue email' so how do I remove or change my rescue email so that I can use it as my primary email?

    Hey RachaelAnderson,
    Thanks for using Apple Support Communities.
    Looks like you want to change the email address you are using as your resuce email address. This article shows you how to change the addresses.
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620
    Have a nice day,
    Mario

  • I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

    I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

    You will have to delete your rescue email address first, then go back and change your primary.
    Source: http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • HT1918 i can't remember the answers to my security questions so how do i retrieve these answers?

    i can't remember the answers to my security questions so how do i retrieve these answers?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88053)

  • If someones is using my account/apple id can they receive calls or messages too?? and how can i notice  if someones using my apple id??

    if someones is using my account/apple id can they receive calls or messages too?? and how can i notice  if someones using my apple id??

    You cannot make your @icloud.com address the login address for the ID. However you can change your ID, currently a Gmail one, to any other functioning non-Apple email address. The Gmail address would then no longer access your account, and so even if someone were to obtain posession of it (is that even possible) it wouldn't allow them to get into your account.
    If you want to change your ID to another email address please follow the procedure outlined below, particularly noting the first step.
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    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • How can I edit my website from another computer? and how can I create a new website next to the one, I have already? Can anyone help, please?

    How can I edit my website from another computer? and how can I create a new website next to the one, I already have? Can anyone help, please?

    Move the domain.sites file from one computer to the other.
    The file is located under User/Library/Application Support/iWeb/domain.sites.  Move this file to the same location on the other computer and double click and iWeb will open it.  Remember, it is your User Library that you want and not your System Library, as you will not find iWeb there.
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  • HT204406 Some of my songs didn't transfer to my cloud.  How do I put these songs on my iphone so that I can listen to them in addition to the songs that made it to my cloud?

    Some of my songs didn't transfer to my cloud.  How do I put these songs on my iphone so that I can listen to them in addition to the songs that made it to my cloud?
    Right now, I can't transfer songs from my laptop to my iPhone unless I turn off iTunes Match 1st.  Once the songs are on there, I turn iTunes Match back on, but then the songs that I just transferred over dissapear...
    Please help!

    I'm having the same problem, some of my songs will transfer but not all of them. It seems there are alot of people having this problem and apparently Apple doesn't know how to fix it. All my songs were purchased through itunes so they all should upload to any apple device. Sorry I'm not any help, maybe Apple can finally do something about it.

  • Why i can't receive my answer to the security questions?

    Hi.
    Why i can't receive my answer to the security questions at my email adress?
    sylvain775

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I bought a used ipod nano and it is associated to another itunes account. How can I change the itunes account to mine so I can register it to my account?

    I bought a used ipod nano for my daughter and when I tried to register it, I got a message advising that it is registered to another iTunes account. How can I remove that association and associate it to our iTunes account?

    Restore it in iTunes on your computer.
    There is a difference between registering with Apple and using it with iTunes. To register it (which isn't necessary) you would have to get the previous owner to de-register it.

  • HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

    You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

    I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

    Hey there jjroca,
    It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
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    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it. 
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    If that does not resolve the issue, I would use the troubleshooting in the following article, named:
    iPhone: Troubleshooting issues making or receiving calls
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT201303 I made another itunes account. How do i change account on my phone?

    I made another itunes account. How can i change my old one with my new one?

    If can log out of the currently logged in account on your iPhone by tapping on your id in Settings > Store and you can then log in with your new account. Any content that you purchased/downloaded via the old account will remain tied to that old account, so only that old account can download updates to its apps.

  • How do i sign out of an old apple Account so i can use my new account

    How do i sign out of an old apple account so i can begin using my new apple account

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

  • I entered my gift card under the wrong email account. How can I change it?

    I entered my gift card under the wrong email account. How can I change it? It is really hard getting support from iTunes. It keeps throwing me back to Apple.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

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