How can i recover my backup files?

i reinstall my windows,but before i did i save my files. Now i cant open that drive. How can i recover them?

Hello, can you please answer some questions so we may be able to help you?
What is the product number for your Notebook? (please don't put the serial number)
Here is a document that tells you how to find it.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&cc=us&dlc=en&lc=en&product=5141487
What application did you use to back up your files?
What are your files backed up to?
You say you reinstalled windows, do you mean you ran a recovery or did you load a new version of windows?
Thank you.
I am an HP employee
Knowledge is power...Power to the people

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