How can I recover my old account?

Ive been trying to access an old Skype account of mine. I haven't used it in years, but its important for me to get onto it as i need to contact an old friend about an important issue and I no longer have their email or Skype name. the thing is my old password isn't working and the old email address to the account was deleted a long time ago. How can i go about resetting my password, I had never bought Skype credit with that account also. Is there a way I can reset the password?
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Dear Readers,
For every post in this thread, the answer is the same: the only way to recover access to an old account is to contact Skype Customer Service directly.  You will need to be able to prove and/or verify your identity and that you are the rightful "owner" of the account in question.
This would be the same whether you have access to the e-mail address that was "registered" as the contact e-mail address on the account, or not; you must contact Skype Customer Service.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you must contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
A few more odds and ends details ...
  - G4pilut's advice stands and is absolutely correct!
  - Also, credit can not be transferred from one account to another; once you have restored access to the old account, you could contact Customer Service to request a refund of the credit. 
  - Yes, the old account will continue to be seen on anyone's contact list where that account name had been added.  All your friends would need to do is remove the old account from their contact lists.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    Date: Fri, 27 Dec 2013 06:51:15 -0800
    From: [email protected]
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    Subject: Re: How can I recover my old account with a new one? How can I recover my old account with a new one?
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