How can I redeem my gift card ?

I was given an iTunes gift card and I followed the directions to redeem it. I then went to download an album and it processed but I still have my gift card credit, meaning they took it off my visa card instead. I didn't want that, I wanted to use my gift card. Now what ? I want my money back

After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

Similar Messages

  • I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I redeem my gift card if I don't own a credit card

    How can i redeem my gift card if I do not own a credit card?

    Whether a credit card needs to be entered onto an account depends upon how you created the account. Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are being prompted to review your account then you could see if the instructions on this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to create a new account, and follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your phone, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
    Creating an account with 'none' on a computer's iTunes : https://discussions.apple.com/message/24321860
    Redeeming a card : http://support.apple.com/kb/HT1574

  • HT201209 My daughter lost her gift card for ITunes but we still have the receipt from the purchase. How can we redeem her gift card without the card?

    My daughter lost her ITunes gift card but we still have the receipt. How can we activate the gift card?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They usually will ask for a scan of the front and back sides of the card as well as a scan of the receipt, so you should contact the person who gave her the card and ask if they can send you a copy of the receipt. Many resellers provide a gift receipt for just this sort of purpose.
    Regards.

  • TS1292 How can we redeem a gift card if some of the last letters were erased the card is 25 dollars.

    We have a 25 dollar gift card and the last digit or two were erased   It was just brought at CVS. How can we redeem or refund it?

    Have a look here: http://support.apple.com/kb/TS1292.

  • How can I redeem anitunes gift card when the redemption code was partially scratched off when removing label?

    Can I use the gift card number somewhere to still redeem the itunes gift card?

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT201209 How can I redeem my gift card if my iPad iOS version is older than most current app

    I. Want to redeem iTunes gift card however my iPad iOS is older than the version required to download.

    To be honest I'm not sure you can do do that from the Apple TV, but if you can you'd need to redeem in iTunes prior to rental, so it may be just as easy to rent your movie in iTunes too, then transfer it to the Apple TV 1.
    Transferring Rentals

  • How can i redeem my gift card from my email

    My friend sent me a gift card worth 1200 yen to my email add but  i have not received any gift card to be redeem but my friend received a confirmation that the gift card has been sent already....how can redeem it?

    You can't if you haven't received the email. You've checked the spam folder as well as the inbox on the email account that your friend sent it to ? If it's not in spam then ask your friend to try resending it (and double-check the email address) : Resend iTunes Gifts - Apple Support
    If the resend doesn't arrive within a few hours of resending it then your friend could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or he/she can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I scratched to hard on my iTunes gift card  and rubbed the code off, how can I redeem my gift card without that code??

    I scratched off my iTunes gift card redeemation code. How can I redeeem it????
    Thanks
    Sheila

    iTunes Store: Invalid, inactive, or illegible codes

  • HT201209 If I am registered in the UK, how can I redeem a gift card issued in The Netherlands?

    Safari missing
    After a recent upgrade, I noticed that the safari app was missing.  I can't find it anywhere to reload i

    You can't. Gift cards can only be purchased and redeemed in the country of origin.

  • TS1292 how can i redeem a gift card when the response is non activated card

    How can I find the problem with itunes giftcards when the response is card not activated?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (96009)

  • How can I redeem the gift card from mac app store

    I entered it into itunes store, but it doesn't have app for Mac.
    In Mac app store, I didn't find a place to redeem the card. When I purchase, it went ahread and used my credit card!

    Sorry to hear this. since the Mac App store came out Apple has eliminated the cross between itunes gift cards and app store gift cards. However, for future reference on entering gift cards into the Mac App Store; You are going to want to do is open up the Mac App Store. When you do, you will look for a redeem button in the right-hand colomn. Click on it, and follow the onscreen steps to redeem your card.

  • How can i redeem my gift card if the redemption code got scratched off?

    my uncle scratched off thegrey code and now i have no clue on how to redeem this card! HELP!!

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I can't redeem my gift card how can I resolve this quickly ?

    I can't redeem my gift card how can I resolve this quickly or how can I speak to someone who can help ?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    iTunes Gift Cards are only Valid in Country of Issue.

  • HT5114 How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

    How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

    Does any balance show on your account ? My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
    You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store
    If this is the first time that you've tried to download anything from the store, then unless you followed the instructions on this page when creating your account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are getting a message to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

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