How can I register an iphone that someone else bought?

My coworker has purchased two iPhone 5s via the store.apple.com and therefore with his Apple ID.  One for him and one for me.  (He is traveling at the moment and therefore unavailable, so this may have to wait before I can resolve this.)
When I go to https://supportprofile.apple.com and attempt to register the serial number for my phone, I am presented with: "According to our records, this serial number is registered to another Apple ID."
I'm quite sure my coworked did not register this phone under his Apple ID at this web site as I unpacked it from the box.
How do I go about resolving this?
Thanks,
Steve

If it's unlocked, you put your SIM card in it and follow the on screen directions. If it is NOT unlocked, you contact the carrier it's locked to and find out if you're eligible to have it unlocked.

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