How can i remove an unwanted store balance from my account

how can i remove an unwanted store balance from my account

If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from ir for you : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • HT1338 how can I remove an app store app from 10.6.8

    I downloaded an app from the appstore and want to remove it, but it remains in the "installed" state in app store. How can I remove it from the app store's idea of what's installed?

    It's a desktop app, the only kind available from the appstore, as I indicated in my original post. Also, as indicated in the original post, dragging to the trash removes it from my system, but not from the Appstore's notion of what's installed. The Appstore still thinks it's installed. That's the problem. It's a hygiene issue.

  • How can I transfer my app store purchases from one account to another?

    Can I transfer my apps to a new iTunes account from my old one? How?
    Thanks.

    No, you cannot transfer apps from one account to another iTunes account. Apps are DRM protected and forever tied to the account used to originally obtain them.

  • HT204266 How can I remove my credit card information from the app store?

    How can I remove my credit card information from the app store?  I would like to have an account without the credit card information.
    I would like to put in my credit card only when I am ready to purchase. 

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

  • How can i remove the terms and conditions from my app store on iphone 5s ?

    How can i remove the terms and conditions from my app store icon on iphone 5s

    Hello mrh1962,
    Thank you for providing the details of the issue you are experiencing with accepting Terms & Conditions on your iPhone 5s.
    First, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
    iPhone User Guide - Safari settings
    http://help.apple.com/iphone/7/#/iph3d7aa74dc
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How do I remove an unwanted Airport Express from my network?

    I have been using a Time Capsule for several years.  I am having trouble backing up to my Time Capsule.  I have discovered an unknown Airport Express in my network.  I've changed networks, added passwords to the network, etc.  How do I remove this unwanted Airport Express from my network?  I think he is wreaking havoc with my system!!  Help...

    Maybe this is an issue I should consult my ISP about??
    No question about that. If you can "see" Travis's device, then he can likely "see" your Time Capsule.
    I'm just concerned that whomever the APExpress belongs to could be changing settings on my computer or Time Capsule that would cause the issues with me not being able to backup.
    Make sure that you have a Time Capsule base station password. Unless a user has that password, they might be able to "see" your Time Capsule, but they cannot access any of the data on the Time Capsule or change the settings.
    Open AirPort Utility, click on the Time Capsule and click Manual Setup
    Then, click the Time Capsule tab below the icons to see the device name and password for your device. Make sure that you have entered the password and confirmed. Click Update if you have made any changes.
    The message I get is "The backup was not performed because an error occurred while copying files to the backup disk.  The problem may be temporary.  Try again later to back up.  If the problem persists, use Disk Utility to repair your backup disk."
    I am not sure what this error means, because I cannot duplicate it here to test.
    If it were me, I would try this "fix".
    http://pondini.org/TM/A5b.html

  • HT1918 how can I remove my credit card info from itunes?

    how can I remove my credit card info from itunes?!

    Follow the instructions in the support article from which you came and select "none" as the payment method. If you don't see a "none" option, you may have an outstanding balance that you owe. If you've been using a true credit card that's unlikely, but if you've been using a prepaid "credit" card or a debit card where there is a balance, it's a possibility.
    Regards.

  • HT1918 Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

    From that HT3702 page :
    If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
    You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
    The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two

  • How can I remove my old apple id from iTunes and put the new one in?

    Morning all, how can I remove my old apple Id from my I tunes account and replace it with the new apple ID, ?
    Many thanks
    Kimber. Lee

    Sign out of iTunes and sign in with the new ID. On your computer, under on of the iTunes menus, on your iPad Settings > iTunes and App Stores and tap on the Apple ID.
    Note that all apps downloaded under the previous ID are locked to that ID, and you will have to sign back onto it for any updates.

  • HT203756 How can I remove 'old' or 'incomplete' backups from iCloud?

    How can I remove 'old' or 'incomplete' backups from iCloud? 
    When I attempted, the iPhone 6+ message asked if I wanted to remove ALL of the backups... without giving me the option of selecting the specific one I wanted to remove.
    I had performed 'backups' of my old iPhone, but, when I tried to RESTORE to the REPLACEMENT iPhone, at least one of the iCloud backups shows 'incomplete'.  There was no 'error' on the original iPhone...when it 'failed' to complete the backup.
    Now, I would like to 'clear up' the 'storage' on the iCloud, but am unable to select specific ones. I can either keep all instances or shut off iCloud Backup which would, according to the message, remove/delete ALL of the BACKUPS.
    This shouldn't be this difficult.....

    I too wondered how you remove apps from iCloud.  Judging by the quantity of questions, comments, suggestions and replies (some rather rude) there is a clear need for Apple to make their literature a lot clearer.  The page describing what iCloud backs up refers to "app data" as an item which is backed up.  To the uniniated this might mean the app program but it seems not.  The app is "bought" via iTunes or the App Store and details of your purchase (free or otherwise) is held there separately on the server.
    It would be nice however to be able to remove the reference to junk I have downloaded and decided I don't want so that it doesn't appear on the purchased apps listing!  Apple please note this.
    It must be remembered that Apple products come pitifully supported by manuals "out of the box" on the assumption that it is so easy to use the product that no explanation is needed.  They forget that most buyers of Apple products (me included) don't know (and don't want to know) how they work, so when something is not obvious they are required to plough through Lord knows how many web pages of "knowledge base" material until they find an answer.
    All I can add is that it is worth spending time reading the multiitude of discussion threads before asking the question yet again...

  • How can I remove the authorize 5 computer from my iTunes?

    How can I remove the authorize 5 computer from my iTunes?

    Deauthorize one computer
    Open iTunes on the computer you want to deauthorize.
    Choose Store > Deauthorize This Computer.
    You might need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID.
    Click Deauthorize.
    If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
    Deauthorize your computer using iTunes - Apple Support

  • How can I remove apps no longer wanted from the cloud

    How can I remove apps no longer wanted from the cloud? they are not used any more and taking up space.

    Welcome to the Apple community Mickeymom.
    The apps are not actually in your iCloud storage, they are links to the apps in the App Store. What you are seeing is your purchase history and as such cannot be deleted.
    You can however hide your purchases, which you can do from the QuickLinks > Purchased option from the main page in the iTunes Store on your computer.

  • How do I remove my App store information from a Mac about to be sold

    How do I remove my App Store information from
    a Mac about to be sold ?

    Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
    Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
    Reset the PRAM and the SMC, which might contain personal information.
    If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
    If you activated FileVault in OS X 10.7 or later, turn it off.
    If you use Boot Camp, the partition must be deleted.
    If you created any other data partitions on the internal drive, remove them in Disk Utility.
    Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.
    You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
    If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer with the machine.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
    The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either.
    Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

  • How can I remove the old apple id from my ipod 4rth gen to log in my new apple id ? (my old apple id keeps showing automatic I can't put my prefer new apple id)

    How can I remove the old apple id from my ipod 4rth gen to log in my new apple id ? (my old apple id keeps showing automatic I can't put my prefer new apple id)

    - Note that apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • How can i remove the previous icloud acount from my iphone4?

    I recently purchased a second hand iphone4 not jailbroken and i already restored it to factory settings but i can't log in to icloud using my account because it states that  "The maximum number of free accounts have been activated on this iPhone". How can i remove the previous icloud acount from my iphone4? Hope someone could help me on this. Cheers! :)

    Hi,
    My dad gave me his old iphone as he got an upgrade. I can't seem to change his icloud account to mine. I'm getting his updated calender and his mail - and there seems to be some confusion between both our accounts. He seems to be acquiring some of my contacts - some of which have names which have led to some probing questions... So basically this needs to be sorted out! How can i delete his account from the iphone but not his whole icloud account? he would not be happy if i did this...
    Sophie

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