How can I remove and reinstall pages?

I went into the applications folder and deleted pages, then emptied the trash can so it's no longer on my system. However, when I go into the app store and pull it up under past purchases, it just says "open" instead of download. I either need help figuring out what file I need to delete that makes the app store think pages is still or installed, or need help forcing the app store to re-download pages anyway. Thanks in advance guys, any help is much appreciated!

Unfortunately using the option button doesn't do anything, however I did figure out that I needed to delete the shortcut from launchpad in addition to simply removing it from applications. After doing that, the app store figured out I didn't have it installed and let me re-download it. Thank you for responding to my question

Similar Messages

HT1925 How can I remove and reinstall without losing everything?

How can I Remove and reinstall itunes without losing everything?

Uninstalling & reinstalling should not affect your library, but you should backup anyway.
tt2

How can I remove and reinstall Bridge CC?

I started the installation of Bridge CC from Creative Cloud and then tried to cancel it to make an installation change. My Creative Cloud console now shows that Bridge CC is installed, but it does not run. Neither is it listed in Programs and Features so I can't uninstall it (I'm running Windows 7).
How can I get CC to think that Bridge CC isn't installed so I can install it?
Thank you.

Run the Cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

How do I remove and reinstall Mail under iOS?

My Mail program with both my iPad 2 and my iPhone 4S keeps growing constantly in size. My iPad Mail is now at 1.7 GB. ALL messages are deleted, trash is deleted, etc. The program just isn't reclaiming storage after deletions.
I filed a bug with Apple as an Apple Developer but, after about 3 weeks, I got a message from Apple indicating that the bug had been removed because it was a duplicate. In other words, other people also have this problem (it is possible that ALL people may not have it).
Two upgrades ago, my iPad had to totally re-install from scratch (something went wrong with the upgrade). The Mail program went back to about 50 MB. As mentioned, it has now grown back to 1.7 GB (on iPad 2, only 1.4 GB on my iPhone). At this size, it is taking a significant amount of my RAM -- it was probably the reason the upgrade failed two times ago (not enough free RAM).
I need to remove my mail program and reinstall it -- or even completely refresh my iPhone/iPad. I keep hoping Apple will fix the problem but 7.1.2 still hasn't fixed it.
How do I remove and reinstall Mail (or -- at the worst -- refresh the entire iOS device (using backups from iCloud for important settings)?
Thank you. It will probably be up to 2+ GB by the end of July.

You may a bit mixed up in your terms.
RAM in an iPad/iPhone is like the RAM in your computer. It's used to run the operating system and open apps.
On the other hand, your storage space (16GB, 32GB, etc) is like the capacity of your computer's hard drive.
If you are short of storage space, look at these links.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
What is Stored in iCloud and What is Not
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
 Cheers, Tom

One of my applications does not open. how can i delete and reinstall, one of my applications does not open. how can i delete and reinstall

One of my applications does not open. how can i delete and reinstall it?

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

How can I remove and delete songs that are stored in iCloud? I really dislike this feature.

I really hate this idea of having all of the songs that aren't on your iPhone being out back in there through I cloud. They aren't on my device for a reason. Thanks a lot iTunes.
How can I remove and delete these songs from my iTunes account in purchased history.

Transfer to your PC/Mac
see here
iOS: Import personal photos and videos from iOS devices to your computer
Then copy to Flash drive

Vertical Color Lines on my imported file how can i remove and edit

Vertical Color Lines on my imported file how can i remove and edit

If you haven't used After Effects before, you should understand that posession of a template is NO guarantee of success without prior AE knowledge. It appears you haven't used AE before.
The color bars indicate a missing file, and your screen shot reveals no text layers. Looking at the precomp names, opening the one called, "edit text" might be useful.
I will guess that the following would be even more useful:
http://blogs.adobe.com/aftereffects/2010/01/getting-started-with-after-eff.html
Without knowledge of the AE basics, templates are pretty much useless.

How can I remove and replace a purchased app that is malfunctioning.

How can I remove and replace a purchased app that is malfunctioning.?

Delete the App and redownload it...
Touch the app and hold your finger down until all the apps start to jiggle.
You will see a circled "x" in the upper left corner.
Tap it to delete an app. When done press the Home button.
( You cannot delete any pre-installed iOS app.)
http://www.apple.com/support/ipad/applications/
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

HT1379 I have lost everything on my mac, a gray screen with a folder and question mark is blinking. i hav another mac that is running slowly, how can I boot and reinstall os x Lion, i do not have the start up disc with me.

I have lost everything on my mac, a gray screen with a folder and question mark is blinking. i hav another mac that is running slowly, how can I boot and reinstall os x Lion, i do not have the start up disc with me.

Welcome to the Apple Support Communities
Lion uses Recovery to reinstall OS X. Press Command and R keys when your Mac starts, open Disk Utility, erase the drive and reinstall Lion. The other Mac has probably got its hard disk damaged, so take the Mac to an Apple Store

How can I delete and reinstall iPhoto?

There is an issue with the new operating system and iPhoto when creating a book, how do I delete and reinstall iPhoto?

drag the iPhoto application to the trash and
reinstall from the original source
Could be
1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
or
2 - the iLife DVD that you purchased
or
3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
However it would be a good idea to tell us what is going one - most likely you need to fix your library not reinstall the application - it is rare to need to reinstall the Application
LN

Can I uninstall and reinstall "Pages" without losing files?

My Pages program may be, ...IS, ...corrupted. (Maybe by a disgruntled co-worker?) When I type a client's name, Pages automatically misspells it. Same with my own name, and perhaps with other words I've not yet discovered.
I suppose I should uninstall and reinstall to see if the malware is limited to Pages or if it's a system-wide problem. But I don't know how to do that. I've never uninstalled a program and do not know what might happen to various files, if anything.
I've tried fixing the problem in the automatic "spell check" function.
Ideas? Advice?
-JS

Possibly, however, before you remove it try removing the preference files from the application These can be found in Users/yourname/Library/Preferences or /Library/Preferences. Since the autocorrect uses the dictionary found in Users/yourname/Library/Spelling, you may want to see if the dictionary was corrupted as well. If it is system-wide you should see it in other locations such as Numbers or if you are using Lion you will see it in Safari as well.
If you don't see the preference files also check both /Library/Application Support, and Users/yourname/Library/Application Support.

Mistakenly ordered duplicate audiobook, how can I remove and get reimbursed for duplicate?

I mistakenly ordered a duplicate of an audiobook I already have.
Is there any way to remove and get reimbursed for it?

Try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
(Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of any that you have - and anything else that you've downloaded from the store, rights-holders could remove any item at any time.)

Built-in music app malfunction, how can I delete and reinstall?

The built-in music app on my iPad 2 is not working. When I get into it all I get is a black screen with the ability to play one song from one album. I get the albums, songs, artists, etc menu across the bottom of the screen, but nothing happens when I select these. Does anyone have any suggestions? do I need to delete and reinstall the app? If so, how can I do this, as I can't find the music app anywhere to download and reinstall ....

You can't delete and re-install it as it's one of the built-in apps. Have you tried closing the Music app completely and seeing if it works properly when you re-open it ? From the home screen (i.e. not with Music 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Music app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

How can I uninstall and reinstall Adobe AIR so that AIR apps will find it?

I installed Master Collection CS5.5 Trial, and I can run Photoshop and other apps, but Help, Content Viewer and Widget Browser won't run, they give an error message "This application requires a version of Adobe AIR which cannot be found."
Before I installed the trial, there was no AIR installed (Clean Windows install)... After the trial is installed, I note that AIR 2.5 has been installed - and yet I get the above message. I try uninstalling 2.5, get the same message. After restoring the previous image (which does not have AIR installed yet), I go to <www.adobe.com/go/getair> as instructed; it seems to download 3.2, it shows up that way in the program list, but still same messages and I cannot uninstall this version either (3.2, same message).
I followed the recommendation from here (and Microsoft) to use Mr. Fixit to uninstall, which appears to work successfully, and then reinstall from <www.adobe.com/go/getair>, which also appears to go successfully, but same erorrs as before.
I restored the backup image again (no AIR), and try to download the trial version online, I download the Download Assistant, it runs and downloads AIR 3.2 and apparently downloads it, and yet it STILL gets the same message as above, and it too cannot be uninstalled (same message when uninstall is tried)
I can't find any way to attach the log file, so /i will quote it inline here:
[2012-04-17:03:45:55] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:45:55] No installed runtime detected
[2012-04-17:03:45:55] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:46:08] Download success
[2012-04-17:03:46:08] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Detached signature verified
[2012-04-17:03:46:12] Begin cert chain validation
[2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:46:12] Download success
[2012-04-17:03:46:12] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:46:12] Download failure: could not retrieve crl crypt object
[2012-04-17:03:46:12] Cert chain validation succeeded
[2012-04-17:03:46:12] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:18] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:46:18] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:18] No installed runtime detected
[2012-04-17:03:46:18] Invoking Application Installer for combined install
[2012-04-17:03:46:18] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:19] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:46:19] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant"
[2012-04-17:03:46:19] No installed runtime detected
[2012-04-17:03:46:20] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
[2012-04-17:03:46:22] Application signature verified
[2012-04-17:03:46:22] Unpackaging/validation complete
[2012-04-17:03:47:36] Starting combined runtime and app install.
Installing runtime version 3.2.0.2070.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant
[2012-04-17:03:47:37] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRD.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-17:03:47:40] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRB.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:47:42] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:47:42] Application Installer end with exit code 0
[2012-04-17:03:47:42] Subprocess app installer succeeded
[2012-04-17:03:47:43] Runtime Installer end with exit code 0
[2012-04-17:03:47:43] Subprocess Runtime Installer succeeded
[2012-04-17:03:47:43] Bootstrapper end with exit code 0
[2012-04-17:03:49:24] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:49:24] Commandline is:
[2012-04-17:03:49:24] No installed runtime detected
[2012-04-17:03:49:30] Starting runtime install. Installing runtime version 3.2.0.2070
[2012-04-17:03:49:30] Reinstalling c:\docume~1\admin\locals~1\temp\air1c.tmp\setup.msi
[2012-04-17:03:49:38] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-04-17:03:49:38] Runtime Installer end with exit code 5
[2012-04-17:03:51:31] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:51:31] No installed runtime detected
[2012-04-17:03:51:31] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:51:43] Download success
[2012-04-17:03:51:43] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:51:46] Download success
[2012-04-17:03:51:47] Detached signature verified
[2012-04-17:03:51:47] Begin cert chain validation
[2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:51:47] Download success
[2012-04-17:03:51:47] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:51:47] Download success
[2012-04-17:03:51:47] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:51:47] Download failure: could not retrieve crl crypt object
[2012-04-17:03:51:47] Cert chain validation succeeded
[2012-04-17:03:51:47] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:51:53] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] No installed runtime detected
[2012-04-17:03:51:53] Invoking Application Installer for combined install
[2012-04-17:03:51:53] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:51:53] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant"
[2012-04-17:03:51:53] No installed runtime detected
[2012-04-17:03:51:55] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
[2012-04-17:03:51:56] Application signature verified
[2012-04-17:03:51:56] Unpackaging/validation complete
[2012-04-17:03:52:19] Starting combined runtime install and app update.
Installing runtime version 3.2.0.2070.
Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant
[2012-04-17:03:52:19] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2D.tmp\setup.msi
[2012-04-17:03:52:22] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR2B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:52:23] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:52:23] Application Installer end with exit code 0
[2012-04-17:03:52:23] Subprocess app installer succeeded
[2012-04-17:03:52:23] Runtime Installer end with exit code 0
[2012-04-17:03:52:24] Subprocess Runtime Installer succeeded
[2012-04-17:03:52:24] Bootstrapper end with exit code 0
[2012-04-17:03:52:52] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-17:03:52:52] No installed runtime detected
[2012-04-17:03:52:52] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer
[2012-04-17:03:53:05] Download success
[2012-04-17:03:53:05] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows5.1/x86/installer.p7
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Detached signature verified
[2012-04-17:03:53:08] Begin cert chain validation
[2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Begin crl download from http://crl.adobe.com/cds.crl
[2012-04-17:03:53:08] Download success
[2012-04-17:03:53:08] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-04-17:03:53:08] Download failure: could not retrieve crl crypt object
[2012-04-17:03:53:08] Cert chain validation succeeded
[2012-04-17:03:53:08] Launching subprocess with commandline "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIRRuntimeInstaller.exe" -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:14] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:53:14] Commandline is: -x1 "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:14] No installed runtime detected
[2012-04-17:03:53:14] Invoking Application Installer for combined install
[2012-04-17:03:53:14] Launching subprocess with commandline C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:15] Application Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-04-17:03:53:15] Commandline is: -runtime C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp -withRuntime -url "C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant"
[2012-04-17:03:53:15] No installed runtime detected
[2012-04-17:03:53:16] Validating app in folder C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
[2012-04-17:03:53:17] Application signature verified
[2012-04-17:03:53:17] Unpackaging/validation complete
[2012-04-17:03:53:35] Starting combined runtime install and app update.
Installing runtime version 3.2.0.2070.
Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 at D:\downloads using the source file at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant
[2012-04-17:03:53:35] Reinstalling C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR3A.tmp\setup.msi
[2012-04-17:03:53:38] Installing msi at C:\DOCUME~1\Admin\LOCALS~1\Temp\AIR38.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-17:03:53:38] Launching subprocess with commandline D:\downloads\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-17:03:53:38] Application Installer end with exit code 0
[2012-04-17:03:53:39] Subprocess app installer succeeded
[2012-04-17:03:53:39] Runtime Installer end with exit code 0
[2012-04-17:03:53:39] Subprocess Runtime Installer succeeded
[2012-04-17:03:53:39] Bootstrapper end with exit code 0
As an alternative I am re-downloading the MC 5.5 through direct link instead of the Download Assistant which does not work, but I expect it will have the same problems.
Thanks.

Can you try the following for me.
Run the microsoft fix it and have it uninstall AIR
Delete the folder: C:\Program Files\Common Files\Adobe AIR (this might also be in Program Files(x86))
Delete the folder: C:\Users\username\AppData\Roaming\Adobe
Delete the folder: C:\Users\chris\AppData\Local\Adobe\AIR
Install AIR 3.2 by itself, from: http://airdownload.adobe.com/air/win/download/3.2/AdobeAIRInstaller.exe
Install Adobe Community Help from here: http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Does the AdobeHelp.air file install if you double click it?

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