How can I remove black lines in Zen V Plus? Can you tell me why is there o

It's very annoying and there are more and more!Why is there one?Why should I update firmware?Why should I update?How could I update?It's so annoying!!!!!Message Edited by 2004254 on -24-200607:06 AM

Can you be more specific? What player do you have? Are the black lines on the screen?
Try updating the firmware first, if that doesn't help it may be best to contact Customer Support for assistance.
Cat

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