How can i remove malware from my macbook air. each time i clink on a link, i get a new browser with an ad

I have been infected with malware. Each time I click a link (or hover over one), I get a new browser with ads. Also getting pop-up ads; when checking the "x" in the corner, also takes me to another browser. Help. I have updated to the latest software OSX 10.9.5. How can I rid the malware??

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How do I remove malware from my MacBook Pro?

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How can I remove malware from my computer?

I can't go to google mail page. I can't search words with any browser because nothing happen. I think it is malware. I tried spy bot-SD. But no result. Please tel me how can remove malware from my computer.

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My MBP has been booting up very slowly, and I checked Console to see what might be causing it. I saw that a lot of the registered entries were related to Parallels, so I decided to unninstall it, since I also read that many people felt that their laptop was booting up faster after removing it.
The problem is that, even after unninstalling it, the boot time is still very long! I checked Console again, and the problem is no longer Parallels components loading, but the failing of them loading. I see stuff like:
4/24/14 18:46:47.204 Parallels[180]: Failed to load kernel extension prl_hypervisor.kext
4/24/14 18:46:47.269 Parallels[183]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hypervisor.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
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Could you guys please give me tips on how I can improve the boot time?
I'm posting below what I got from Console:
4/24/14 18:45:42.000 bootlog[0]: BOOT_TIME 1398375942 0
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 syslogd[21]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
4/24/14 18:46:14.000 kernel[0]: Longterm timer threshold: 1000 ms
4/24/14 18:46:14.000 kernel[0]: PMAP: PCID enabled
4/24/14 18:46:14.000 kernel[0]: Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
4/24/14 18:46:14.000 kernel[0]: vm_page_bootstrap: 972582 free pages and 67802 wired pages
4/24/14 18:46:14.000 kernel[0]: kext submap [0xffffff7f807a6000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a6000]
4/24/14 18:46:14.000 kernel[0]: zone leak detection enabled
4/24/14 18:46:14.000 kernel[0]: "vm_compressor_mode" is 4
4/24/14 18:46:14.000 kernel[0]: standard timeslicing quantum is 10000 us
4/24/14 18:46:14.000 kernel[0]: standard background quantum is 2500 us
4/24/14 18:46:14.000 kernel[0]: mig_table_max_displ = 74
4/24/14 18:46:14.000 kernel[0]: TSC Deadline Timer supported and enabled
4/24/14 18:46:14.000 kernel[0]: "name" not a kext
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
4/24/14 18:46:14.000 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
4/24/14 18:46:14.000 kernel[0]: calling mpo_policy_init for Sandbox
4/24/14 18:46:14.000 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
4/24/14 18:46:14.000 kernel[0]: calling mpo_policy_init for Quarantine
4/24/14 18:46:14.000 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
4/24/14 18:46:14.000 kernel[0]: calling mpo_policy_init for TMSafetyNet
4/24/14 18:46:14.000 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
4/24/14 18:46:14.000 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
4/24/14 18:46:14.000 kernel[0]: The Regents of the University of California. All rights reserved.
4/24/14 18:46:14.000 kernel[0]: MAC Framework successfully initialized
4/24/14 18:46:14.000 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
4/24/14 18:46:14.000 kernel[0]: AppleKeyStore starting (BUILT: Sep 19 2013 22:20:34)
4/24/14 18:46:14.000 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
4/24/14 18:46:14.000 kernel[0]: ACPI: sleep states S3 S4 S5
4/24/14 18:46:14.000 kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
4/24/14 18:46:14.000 kernel[0]: [ PCI configuration begin ]
4/24/14 18:46:14.000 kernel[0]: console relocated to 0xf80000000
4/24/14 18:46:14.000 kernel[0]: [ PCI configuration end, bridges 12, devices 16 ]
4/24/14 18:46:14.000 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0046
4/24/14 18:46:14.000 kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
4/24/14 18:46:14.000 kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
4/24/14 18:46:14.000 kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
4/24/14 18:46:14.000 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
4/24/14 18:46:14.000 kernel[0]: BTCOEXIST off
4/24/14 18:46:14.000 kernel[0]: BRCM tunables:
4/24/14 18:46:14.000 kernel[0]: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[   32] reapcount[ 128]
4/24/14 18:46:14.000 kernel[0]: rooting via boot-uuid from /chosen: F2B1CE87-7935-307F-B2ED-E6DF49C1DE99
4/24/14 18:46:14.000 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
4/24/14 18:46:14.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
4/24/14 18:46:14.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
4/24/14 18:46:14.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
4/24/14 18:46:14.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
4/24/14 18:46:14.000 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID a4b197fffeeac312; max speed s800.
4/24/14 18:46:14.000 kernel[0]: AppleIntelCPUPowerManagementClient: ready
4/24/14 18:46:14.000 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500325ASG Media/IOGUIDPartitionScheme/Customer@2
4/24/14 18:46:14.000 kernel[0]: BSD root: disk0s2, major 1, minor 2
4/24/14 18:46:14.000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
4/24/14 18:46:14.000 kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00
4/24/14 18:46:14.000 kernel[0]: hfs: mounted Macintosh HD on device root_device
4/24/14 18:46:14.000 kernel[0]: Waiting for DSMOS...
4/24/14 18:46:14.000 kernel[0]: VM Swap Subsystem is ON
4/24/14 18:45:46.118 com.apple.launchd[1]: *** launchd[1] has started up. ***
4/24/14 18:45:46.118 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
4/24/14 18:45:59.937 com.apple.launchd[1]: (com.parallels.desktop.launchdaemon) Unknown key for boolean: HopefullyExitsFirst
4/24/14 18:46:11.165 hidd[45]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
4/24/14 18:46:11.167 hidd[45]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
4/24/14 18:46:13.516 kdc[42]: krb5_kdc_set_dbinfo: failed to create root node: /Local/Default
4/24/14 18:46:13.542 Parallels[80]: Unloading kernel extension prl_netbridge.kext
4/24/14 18:46:14.210 com.apple.launchd[1]: (com.apple.Kerberos.kdc[42]) Exited with code: 1
4/24/14 18:46:14.210 com.apple.launchd[1]: (com.apple.Kerberos.kdc) Throttling respawn: Will start in 1 seconds
4/24/14 18:46:14.423 com.apple.SecurityServer[15]: Session 100000 created
4/24/14 18:46:14.426 com.apple.usbmuxd[19]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
4/24/14 18:46:14.467 configd[56]: network changed.
4/24/14 18:46:14.490 configd[56]: setting hostname to "MacBook-Pro-de-Luis-4.local"
4/24/14 18:46:14.501 Parallels[95]: Unloading kernel extension prl_vnic.kext
4/24/14 18:46:14.583 Parallels[105]: Unloading kernel extension prl_usb_connect.kext
4/24/14 18:46:14.722 Parallels[114]: Unloading kernel extension prl_hid_hook.kext
4/24/14 18:46:14.820 Parallels[123]: Unloading kernel extension prl_hypervisor.kext
4/24/14 18:46:14.887 Parallels[132]: Loading kernel extension prl_usb_connect.kext
4/24/14 18:46:15.219 kdc[137]: label: default
4/24/14 18:46:15.219 kdc[137]:     dbname: od:/Local/Default
4/24/14 18:46:15.219 kdc[137]:     mkey_file: /var/db/krb5kdc/m-key
4/24/14 18:46:15.219 kdc[137]:     acl_file: /var/db/krb5kdc/kadmind.acl
4/24/14 18:46:15.000 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
4/24/14 18:46:15.000 kernel[0]: IO80211Interface::efiNVRAMPublished():
4/24/14 18:46:17.000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
4/24/14 18:46:23.506 stackshot[23]: Timed out waiting for IOKit to finish matching.
4/24/14 18:46:27.000 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
4/24/14 18:46:28.630 com.apple.SecurityServer[15]: Entering service
4/24/14 18:46:28.750 UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
4/24/14 18:46:28.757 digest-service[72]: label: default
4/24/14 18:46:28.757 digest-service[72]:     dbname: od:/Local/Default
4/24/14 18:46:28.757 digest-service[72]:     mkey_file: /var/db/krb5kdc/m-key
4/24/14 18:46:28.757 digest-service[72]:     acl_file: /var/db/krb5kdc/kadmind.acl
4/24/14 18:46:28.760 digest-service[72]: digest-request: uid=0
4/24/14 18:46:28.762 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
4/24/14 18:46:28.771 awacsd[59]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
4/24/14 18:46:28.779 awacsd[59]: InnerStore CopyAllZones: no info in Dynamic Store
4/24/14 18:46:28.812 digest-service[72]: digest-request: netr probe 0
4/24/14 18:46:28.813 digest-service[72]: digest-request: init request
4/24/14 18:46:28.823 mDNSResponder[35]: mDNSResponder mDNSResponder-522.90.2 (Nov 3 2013 18:51:09) starting OSXVers 13
4/24/14 18:46:28.826 digest-service[72]: digest-request: init return domain: BUILTIN server: MACBOOK-PRO-DE-LUIS-4 indomain was: <NULL>
4/24/14 18:46:29.017 airportd[63]: airportdProcessDLILEvent: en1 attached (up)
4/24/14 18:46:29.000 kernel[0]: createVirtIf(): ifRole = 1
4/24/14 18:46:29.000 kernel[0]: in func createVirtualInterface ifRole = 1
4/24/14 18:46:29.000 kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
4/24/14 18:46:29.000 kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
4/24/14 18:46:29.000 kernel[0]: Created virtif 0xffffff801050d000 p2p0
4/24/14 18:46:29.104 locationd[40]: NBB-Could not get UDID for stable refill timing, falling back on random
4/24/14 18:46:29.218 locationd[40]: Location icon should now be in state 'Inactive'
4/24/14 18:46:29.864 apsd[61]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
4/24/14 18:46:30.011 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:46:31.012 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:46:31.344 kdc[137]: WARNING Found KDC certificate (O=System Identity,CN=com.apple.kerberos.kdc)is missing the PK-INIT KDC EKU, this is bad for interoperability.
4/24/14 18:46:31.348 systemkeychain[142]: done file: /var/run/systemkeychaincheck.done
4/24/14 18:46:31.354 configd[56]: network changed: DNS*
4/24/14 18:46:31.360 configd[56]: network changed: DNS*
4/24/14 18:46:31.361 mDNSResponder[35]: D2D_IPC: Loaded
4/24/14 18:46:31.361 mDNSResponder[35]: D2DInitialize succeeded
4/24/14 18:46:31.366 mDNSResponder[35]:   4: Listening for incoming Unix Domain Socket client requests
4/24/14 18:46:31.367 mDNSResponder[35]: Adding registration domain 291933891.members.btmm.icloud.com.
4/24/14 18:46:31.416 networkd[165]: networkd.165 built Aug 24 2013 22:08:46
4/24/14 18:46:31.436 awacsd[59]: Configuring lazy AWACS client: 291933891.p04.members.btmm.icloud.com.
4/24/14 18:46:31.450 awacsd[59]: KV HTTP 0
4/24/14 18:46:31.475 kdc[137]: KDC started
4/24/14 18:46:31.963 com.apple.InternetSharing[43]: *** no interface for service
4/24/14 18:46:36.482 awacsd[59]: KV HTTP 0
4/24/14 18:46:39.917 apsd[61]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
4/24/14 18:46:40.000 kernel[0]: SMC::smcHandleInterruptEvent WARNING status=0x0 (0x40 not set) notif=0x0
4/24/14 18:46:40.000 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
4/24/14 18:46:40.000 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
4/24/14 18:46:40.000 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
4/24/14 18:46:40.000 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
4/24/14 18:46:40.000 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
4/24/14 18:46:40.000 kernel[0]: Previous Shutdown Cause: 5
4/24/14 18:46:40.000 kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
4/24/14 18:46:42.933 com.apple.InternetSharing[43]: *** no interface for service
4/24/14 18:46:44.644 com.apple.InternetSharing[43]: *** no interface for service
4/24/14 18:46:45.000 kernel[0]: IOBluetoothUSBDFU::probe
4/24/14 18:46:45.000 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x821A FirmwareVersion - 0x0042
4/24/14 18:46:45.000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x4800 ****
4/24/14 18:46:45.000 kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x4800 ****
4/24/14 18:46:46.549 awacsd[59]: KV HTTP 0
4/24/14 18:46:46.850 com.apple.kextd[12]: kext com.protech.NoSleep 103019000 is in exception list, allowing to load
4/24/14 18:46:46.874 com.apple.kextd[12]: kext com.Cycling74.driver.WondershareAudioDevice 105029000 is in exception list, allowing to load
4/24/14 18:46:46.000 kernel[0]: init
4/24/14 18:46:46.000 kernel[0]: probe
4/24/14 18:46:46.000 kernel[0]: start
4/24/14 18:46:46.000 kernel[0]: DSMOS has arrived
4/24/14 18:46:46.000 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x4800
4/24/14 18:46:46.000 kernel[0]: [IOBluetoothHCIController][start] -- completed
4/24/14 18:46:46.000 kernel[0]: com_protech_nosleepextension: setting state: 1, for mode: 0 (ac-mode)
4/24/14 18:46:46.000 kernel[0]: com_protech_nosleepextension: successfully started
4/24/14 18:46:46.926 loginwindow[38]: Login Window Application Started
4/24/14 18:46:46.000 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
4/24/14 18:46:46.000 kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0x6c80 -- 0x0000 -- 0x4800 ****
4/24/14 18:46:47.004 WindowServer[168]: Server is starting up
4/24/14 18:46:47.015 mds[34]: (Normal) FMW: FMW 0 0
4/24/14 18:46:47.040 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_usb_connect.kext.
4/24/14 18:46:47.041 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_usb_connect.kext.
4/24/14 18:46:47.041 com.apple.kextd[12]: Error: Kext /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_usb_connect.kext - not found/unable to create.
4/24/14 18:46:47.046 Parallels[169]: Failed to load kernel extension prl_usb_connect.kext
4/24/14 18:46:47.074 Parallels[171]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_usb_connect.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
4/24/14 18:46:47.000 kernel[0]: mTail has not been written to hardware: mTail = 0x00000000, hardare tail register = 0x00000040
4/24/14 18:46:47.171 Parallels[176]: Loading kernel extension prl_hypervisor.kext
4/24/14 18:46:47.000 kernel[0]: en4: promiscuous mode enable succeeded
4/24/14 18:46:47.194 WindowServer[168]: Session 256 retained (2 references)
4/24/14 18:46:47.194 WindowServer[168]: Session 256 released (1 references)
4/24/14 18:46:47.196 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hypervisor.kext.
4/24/14 18:46:47.197 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hypervisor.kext.
4/24/14 18:46:47.197 com.apple.InternetSharing[43]: *** no interface for service
4/24/14 18:46:47.197 com.apple.kextd[12]: Error: Kext /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hypervisor.kext - not found/unable to create.
4/24/14 18:46:47.204 Parallels[180]: Failed to load kernel extension prl_hypervisor.kext
4/24/14 18:46:47.213 WindowServer[168]: Session 256 retained (2 references)
4/24/14 18:46:47.216 WindowServer[168]: init_page_flip: page flip mode is on
4/24/14 18:46:47.254 UserEventAgent[11]: assertion failed: 13C64: com.apple.telemetry + 17682 [FDCB4ECA-3C5D-394A-BAEF-F6555BEB4239]: 0xffffffffe0000001
4/24/14 18:46:47.269 Parallels[183]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hypervisor.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
4/24/14 18:46:47.272 WindowServer[168]: Found 13 modes for display 0x00000000 [8, 5]
4/24/14 18:46:47.277 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.280 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.283 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.285 WindowServer[168]: mux_initialize: kAGCGetMuxState (kMuxControl, kMuxControl_switchingMode) failed (0xe0000001)
4/24/14 18:46:47.285 WindowServer[168]: mux_initialize: Mode is safe
4/24/14 18:46:47.287 WindowServer[168]: Found 13 modes for display 0x00000000 [8, 5]
4/24/14 18:46:47.288 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F9004004D60 MacBook-Pro-de-Luis-4.local. (Addr) that's already in the list
4/24/14 18:46:47.289 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F90040051F0 1.0.0.127.in-addr.arpa. (PTR) that's already in the list
4/24/14 18:46:47.289 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F9004006960 MacBook-Pro-de-Luis-4.local. (AAAA) that's already in the list
4/24/14 18:46:47.289 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007F9004006DF0 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
4/24/14 18:46:47.291 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.291 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.292 WindowServer[168]: Found 1 modes for display 0x00000000 [1, 0]
4/24/14 18:46:47.319 WindowServer[168]: WSMachineUsesNewStyleMirroring: false
4/24/14 18:46:47.320 WindowServer[168]: Display 0x042731c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 13 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cc7, S/N 0, Unit 0, Rotation 0
UUID 0xcb5a19e16c20c98ebb2d70fc3bb550b4
4/24/14 18:46:47.320 WindowServer[168]: Display 0x003f0040: GL mask 0x10; bounds (0, 0)[3840 x 2160], 2 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.320 WindowServer[168]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.320 WindowServer[168]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.320 WindowServer[168]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.321 WindowServer[168]: WSSetWindowTransform: Singular matrix
4/24/14 18:46:47.321 WindowServer[168]: WSSetWindowTransform: Singular matrix
4/24/14 18:46:47.321 WindowServer[168]: WSSetWindowTransform: Singular matrix
4/24/14 18:46:47.324 WindowServer[168]: Display 0x042731c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 13 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9cc7, S/N 0, Unit 0, Rotation 0
UUID 0xcb5a19e16c20c98ebb2d70fc3bb550b4
4/24/14 18:46:47.324 WindowServer[168]: Display 0x003f0040: GL mask 0x10; bounds (2304, 0)[1 x 1], 2 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.324 WindowServer[168]: Display 0x003f003f: GL mask 0x8; bounds (2305, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.324 WindowServer[168]: Display 0x003f003e: GL mask 0x4; bounds (2306, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.324 WindowServer[168]: Display 0x003f003d: GL mask 0x2; bounds (2307, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
4/24/14 18:46:47.325 WindowServer[168]: CGXPerformInitialDisplayConfiguration
4/24/14 18:46:47.325 WindowServer[168]:   Display 0x042731c0: Unit 0; Vendor 0x610 Model 0x9cc7 S/N 0 Dimensions 11.26 x 7.05; online enabled built-in, Bounds (0,0)[1280 x 800], Rotation 0, Resolution 1
4/24/14 18:46:47.325 WindowServer[168]:   Display 0x003f0040: Unit 4; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2304,0)[1 x 1], Rotation 0, Resolution 1
4/24/14 18:46:47.325 WindowServer[168]:   Display 0x003f003f: Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2305,0)[1 x 1], Rotation 0, Resolution 1
4/24/14 18:46:47.325 WindowServer[168]:   Display 0x003f003e: Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2306,0)[1 x 1], Rotation 0, Resolution 1
4/24/14 18:46:47.325 WindowServer[168]:   Display 0x003f003d: Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2307,0)[1 x 1], Rotation 0, Resolution 1
4/24/14 18:46:47.325 WindowServer[168]: CGXMuxBoot: Unexpected boot switch return value (0xe00002c7)
4/24/14 18:46:47.409 WindowServer[168]: GLCompositor: GL renderer id 0x01024301, GL mask 0x0000001f, accelerator 0x000048b3, unit 0, caps QEX|MIPMAP, vram 451 MB
4/24/14 18:46:47.409 WindowServer[168]: GLCompositor: GL renderer id 0x01024301, GL mask 0x0000001f, texture max 8192, viewport max {8192, 8192}, extensions FPRG|NPOT|GLSL|FLOAT
4/24/14 18:46:47.410 WindowServer[168]: GLCompositor enabled for tile size [256 x 256]
4/24/14 18:46:47.410 WindowServer[168]: CGXGLInitMipMap: mip map mode is on
4/24/14 18:46:47.430 loginwindow[38]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
4/24/14 18:46:47.437 sudo[199]:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
4/24/14 18:46:47.441 Parallels[210]: Loading kernel extension prl_hid_hook.kext
4/24/14 18:46:47.465 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hid_hook.kext.
4/24/14 18:46:47.466 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hid_hook.kext.
4/24/14 18:46:47.466 com.apple.kextd[12]: Error: Kext /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hid_hook.kext - not found/unable to create.
4/24/14 18:46:47.469 Parallels[216]: Failed to load kernel extension prl_hid_hook.kext
4/24/14 18:46:47.652 Parallels[218]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_hid_hook.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
4/24/14 18:46:47.880 Parallels[222]: Loading kernel extension prl_netbridge.kext
4/24/14 18:46:47.910 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_netbridge.kext.
4/24/14 18:46:47.910 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_netbridge.kext.
4/24/14 18:46:47.910 com.apple.kextd[12]: Error: Kext /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_netbridge.kext - not found/unable to create.
4/24/14 18:46:47.913 Parallels[226]: Failed to load kernel extension prl_netbridge.kext
4/24/14 18:46:48.049 Parallels[228]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_netbridge.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
4/24/14 18:46:48.120 Parallels[232]: Loading kernel extension prl_vnic.kext
4/24/14 18:46:48.282 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_vnic.kext.
4/24/14 18:46:48.283 com.apple.kextd[12]: Can't open CFBundle for /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_vnic.kext.
4/24/14 18:46:48.283 com.apple.kextd[12]: Error: Kext /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_vnic.kext - not found/unable to create.
4/24/14 18:46:48.286 Parallels[236]: Failed to load kernel extension prl_vnic.kext
4/24/14 18:46:48.595 Parallels[238]: /Library/Parallels/Parallels Service.app/Contents/Kexts/prl_vnic.kext failed to load - (libkern/kext) not found; check the system/kernel logs for errors or try kextutil(8).
4/24/14 18:46:48.782 Parallels[241]: Trying to load kernel extensions, exit status: 5
4/24/14 18:46:49.017 Parallels[244]: Starting Parallels networking...
4/24/14 18:46:49.063 WindowServer[168]: Display 0x042731c0: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
4/24/14 18:46:49.104 launchctl[246]: com.apple.findmymacmessenger: Already loaded
4/24/14 18:46:49.145 com.apple.SecurityServer[15]: Session 100004 created
4/24/14 18:46:49.200 loginwindow[38]: Setting the initial value of the magsave brightness level 1
4/24/14 18:46:49.244 loginwindow[38]: Login Window Started Security Agent
4/24/14 18:46:49.262 UserEventAgent[249]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
4/24/14 18:46:49.322 WindowServer[168]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
4/24/14 18:46:49.367 WindowServer[168]: Display 0x042731c0: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
4/24/14 18:46:49.370 SecurityAgent[255]: This is the first run
4/24/14 18:46:49.371 SecurityAgent[255]: MacBuddy was run = 0
4/24/14 18:46:49.385 WindowServer[168]: Display 0x042731c0: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
4/24/14 18:46:49.406 WindowServer[168]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7fff4be1aec0) - enabling OpenGL
4/24/14 18:46:49.411 SecurityAgent[255]: User info context values set for luisfernandolins
4/24/14 18:46:49.987 loginwindow[38]: Login Window - Returned from Security Agent
4/24/14 18:46:50.015 loginwindow[38]: USER_PROCESS: 38 console
4/24/14 18:46:50.000 kernel[0]: AppleKeyStore:Sending lock change 0
4/24/14 18:46:50.941 com.apple.launchd.peruser.501[261]: Background: Aqua: Registering new GUI session.
4/24/14 18:46:50.945 launchctl[264]: launchctl: Dubious file. Not of type .plist (skipping): /Users/luisfernandolins/Library/LaunchAgents/com.zeobit.MacKeeper.Helper
4/24/14 18:46:50.961 com.apple.launchd.peruser.501[261]: (com.spotify.webhelper) Unknown key: SpotifyPath
4/24/14 18:46:50.962 com.apple.launchd.peruser.501[261]: (com.apple.EscrowSecurityAlert) Unknown key: seatbelt-profiles
4/24/14 18:46:50.963 com.apple.launchd.peruser.501[261]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
4/24/14 18:46:50.966 launchctl[264]: com.apple.pluginkit.pkd: Already loaded
4/24/14 18:46:50.966 launchctl[264]: com.apple.sbd: Already loaded
4/24/14 18:46:50.981 distnoted[266]: # distnote server agent absolute time: 70.704574643   civil time: Thu Apr 24 18:46:50 2014   pid: 266 uid: 501 root: no
4/24/14 18:46:51.641 UserEventAgent[265]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
4/24/14 18:46:51.000 kernel[0]: directed SSID scan fail
4/24/14 18:46:52.153 SystemStarter[190]: StartOuc (198) did not complete successfully
4/24/14 18:46:52.154 SystemStarter[190]: The following StartupItems failed to start properly:
4/24/14 18:46:52.154 SystemStarter[190]: /Library/StartupItems/StartOuc
4/24/14 18:46:52.154 SystemStarter[190]: - execution of Startup script failed
4/24/14 18:46:52.155 WindowServer[168]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
4/24/14 18:46:52.294 WindowServer[168]: Display 0x042731c0: Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 12)
4/24/14 18:46:53.414 prl_net_start[247]: Failed to configure Parallels Adapter 0 for network Shared
4/24/14 18:46:53.420 prl_net_start[247]: Failed to configure Parallels Adapter 1 for network Host-Only
4/24/14 18:46:53.580 mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
4/24/14 18:46:53.602 Parallels[309]: Parallels networking sucessfully started
4/24/14 18:46:53.607 sharingd[297]: Starting Up...
4/24/14 18:46:53.624 prl_naptd[307]: Starting Parallels Network Daemon
4/24/14 18:46:53.628 Parallels[311]: Restarting CiscoVPN
4/24/14 18:46:53.717 SystemStarter[315]: Unknown service: CiscoVPN
4/24/14 18:46:53.728 Parallels[318]: Starting Parallels Dispatcher Service
4/24/14 18:46:54.048 Parallels[325]: Parallels Dispatcher Service sucessfully started
4/24/14 18:46:54.074 prl_naptd[307]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2
4/24/14 18:46:54.076 prl_naptd[307]: Failed to start: error 718; Parallels Network Daemon will restart in one minute or after receiving of some signal.
4/24/14 18:46:54.134 xpcproxy[328]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
4/24/14 18:46:54.145 com.apple.SecurityServer[15]: Session 100005 created
4/24/14 18:46:54.167 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDRadeonX4000_AMDAccelDevice.
4/24/14 18:46:54.167 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDRadeonX4000_AMDAccelSharedUserClient.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDSIVideoContext.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class Gen6DVDContext.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelDevice.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelSharedUserClient.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextMain.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextMedia.
4/24/14 18:46:54.168 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IGAccelVideoContextVEBox.
4/24/14 18:46:54.169 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOBluetoothDeviceUserClient.
4/24/14 18:46:54.169 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOHIDParamUserClient.
4/24/14 18:46:54.169 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class IOSurfaceRootUserClient.
4/24/14 18:46:54.169 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the mach service named com.apple.AirPlayXPCHelper.
4/24/14 18:46:54.169 com.apple.audio.DriverHelper[295]: The plug-in named AirPlay.driver requires extending the sandbox for the mach service named com.apple.blued.
4/24/14 18:46:54.207 com.apple.audio.DriverHelper[295]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the IOKit user-client class IOBluetoothDeviceUserClient.
4/24/14 18:46:54.208 com.apple.audio.DriverHelper[295]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the mach service named com.apple.blued.
4/24/14 18:46:54.208 com.apple.audio.DriverHelper[295]: The plug-in named BluetoothAudioPlugIn.driver requires extending the sandbox for the mach service named com.apple.bluetoothaudiod.
4/24/14 18:46:54.313 com.apple.IconServicesAgent[333]: IconServicesAgent launched.
4/24/14 18:46:54.544 WindowServer[168]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
4/24/14 18:46:54.958 xpcproxy[336]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
4/24/14 18:46:55.025 com.apple.SecurityServer[15]: Session 100008 created
4/24/14 18:46:55.390 WindowServer[168]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 1.86 seconds (server forcibly re-enabled them after 1.01 seconds)
4/24/14 18:46:55.758 SystemUIServer[280]: Cannot find executable for CFBundle 0x7fbbda58bf30 </System/Library/CoreServices/Menu Extras/Clock.menu> (not loaded)
4/24/14 18:46:55.784 SystemUIServer[280]: Cannot find executable for CFBundle 0x7fbbda585c90 </System/Library/CoreServices/Menu Extras/Battery.menu> (not loaded)
4/24/14 18:46:55.785 SystemUIServer[280]: Cannot find executable for CFBundle 0x7fbbda58b4f0 </System/Library/CoreServices/Menu Extras/Volume.menu> (not loaded)
4/24/14 18:46:56.032 coreaudiod[282]: 2014-04-24 06:46:56.031416 PM [AirPlay] AirPlay: Performing audio format change for 4 (AP Out) to PCM/44100/16/2
4/24/14 18:46:57.095 WindowServer[168]: disable_update_timeout: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
4/24/14 18:46:57.895 WindowServer[168]: common_reenable_update: UI updates were finally reenabled by application "SystemUIServer" after 1.80 seconds (server forcibly re-enabled them after 1.00 seconds)
4/24/14 18:46:57.939 SystemUIServer[280]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/24/14 18:46:57.940 SystemUIServer[280]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
4/24/14 18:46:58.034 accountsd[347]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
4/24/14 18:46:58.146 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252e0e370 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:58.000 kernel[0]: MacAuthEvent en1   Auth result for: a4:b1:e9:79:78:17 MAC AUTH succeeded
4/24/14 18:46:58.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
4/24/14 18:46:58.000 kernel[0]: AirPort: Link Up on en1
4/24/14 18:46:58.000 kernel[0]: en1: BSSID changed to a4:b1:e9:79:78:17
4/24/14 18:46:58.000 kernel[0]: AirPort: RSN handshake complete on en1
4/24/14 18:46:58.491 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252c1da50 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:58.492 com.apple.iCloudHelper[328]: AOSKit ERROR: Setup request failed, appleID=1047286319, url=(null), requestHeaders=
(null),
error=Error Domain=AOSErrorDomain Code=1000 "The operation couldn’t be completed. (AOSErrorDomain error 1000.)" UserInfo=0x7fc252c202a0 {HttpStatusCode=0, DialogInfo={
    DialogType = Unknown;
}}, httpStatusCode=0, responseHeaders=
(null),
responseBody=
(null)
4/24/14 18:46:58.000 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
4/24/14 18:46:58.707 com.apple.SecurityServer[15]: Session 100010 created
4/24/14 18:46:59.734 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252f3d840 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:59.817 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252f3e850 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:59.818 com.apple.iCloudHelper[328]: AOSKit ERROR: Setup request failed, appleID=1647185353, url=(null), requestHeaders=
(null),
error=Error Domain=AOSErrorDomain Code=1000 "The operation couldn’t be completed. (AOSErrorDomain error 1000.)" UserInfo=0x7fc252c1a500 {HttpStatusCode=0, DialogInfo={
    DialogType = Unknown;
}}, httpStatusCode=0, responseHeaders=
(null),
responseBody=
(null)
4/24/14 18:46:59.898 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252f3e050 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:59.964 com.apple.iCloudHelper[328]: AOSKit ERROR: Config request failed, url=https://setup.icloud.com/configurations/init, requestHeaders=
    "Accept-Language" = "en-us";
    "X-Mme-Client-Info" = "<MacBookPro8,1> <Mac OS X;10.9.2;13C64> <com.apple.AOSKit/176>";
    "X-Mme-Country" = BR;
    "X-Mme-Nac-Version" = 11A457;
    "X-Mme-Timezone" = "GMT-3";
error=Error Domain=kCFErrorDomainCFNetwork Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fc252f08480 {NSErrorFailingURLStringKey=https://setup.icloud.com/configurations/init, NSLocalizedDescription=The Internet connection appears to be offline., NSErrorFailingURLKey=https://setup.icloud.com/configurations/init}, httpStatusCode=-1, responseHeaders=
(null)
4/24/14 18:46:59.964 com.apple.iCloudHelper[328]: AOSKit ERROR: Setup request failed, appleID=291933891, url=(null), requestHeaders=
(null),
error=Error Domain=AOSErrorDomain Code=1000 "The operation couldn’t be completed. (AOSErrorDomain error 1000.)" UserInfo=0x7fc252f07ad0 {HttpStatusCode=0, DialogInfo={
    DialogType = Unknown;
}}, httpStatusCode=0, responseHeaders=
(null),
responseBody=
(null)
4/24/14 18:47:02.528 com.apple.launchd.peruser.501[261]: (com.parallels.desktop.client.launch[371]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
4/24/14 18:47:02.528 com.apple.launchd.peruser.501[261]: (com.parallels.desktop.client.launch[371]) Job failed to exec(3) for weird reason: 2
4/24/14 18:47:02.667 prl_naptd[370]: Starting Parallels Network Daemon
4/24/14 18:47:02.668 com.apple.launchd.peruser.501[261]: (com.apple.iTunesHelper.30304[383]) Spawned and waiting for the debugger to attach before continuing...
4/24/14 18:47:02.688 SocialPushAgent[359]: ApplePushService: APSConnection being used without a delegate queue
4/24/14 18:47:02.711 WiFiKeychainProxy[358]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
4/24/14 18:47:02.711 WiFiKeychainProxy[358]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
4/24/14 18:47:04.495 com.apple.InternetSharing[43]: *** no interface for service
4/24/14 18:47:04.500 configd[56]: network changed: DNS* Proxy
4/24/14 18:47:04.505 UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'LFLINS' making interface primary (protected network)
4/24/14 18:47:04.505 UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
4/24/14 18:47:04.511 UserEventAgent[11]: Captive: en1: Probing 'LFLINS'
4/24/14 18:47:04.515 configd[56]: network changed: v4(en1!:192.168.1.72) DNS+ Proxy+ SMB
4/24/14 18:47:05.355 com.apple.time[265]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
4/24/14 18:47:05.390 configd[56]: setting hostname to "mbp-de-luis-4.lan"
4/24/14 18:47:05.414 UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
4/24/14 18:47:08.733 com.apple.time[265]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
4/24/14 18:47:08.747 com.apple.launchd.peruser.501[261]: (com.apple.mrt.uiagent[362]) Exited with code: 255
4/24/14 18:47:08.780 ntpd[186]: proto: precision = 1.000 usec
4/24/14 18:47:08.974 secd[342]: __EnsureFreshParameters_block_invoke_2 SOSCloudKeychainSynchronizeAndWait: The operation couldn’t be completed. (SyncedDefaults error 1020 - Remote error : Network unreachable)
4/24/14 18:47:08.975 secd[342]: __talkWithKVS_block_invoke callback error: The operation couldn’t be completed. (SyncedDefaults error 1020 - Remote error : Network unreachable)
4/24/14 18:47:09.065 airportd[63]: _doAutoJoin: Already associated to “LFLINS”. Bailing on auto-join.
4/24/14 18:47:10.326 com.apple.internetaccounts[336]: [Warning] ************* com.apple.internetaccounts timed out connecting to imagent, please file a radar, and attach the stackshots generated ***********************
4/24/14 18:47:10.326 com.apple.internetaccounts[336]: [Warning] ************* com.apple.internetaccounts timed out connecting to imagent, please file a radar, and attach the stackshots generated ***********************
4/24/14 18:47:10.375 mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
4/24/14 18:47:10.920 REUpdater[372]: VERSION is 141
4/24/14 18:47:12.143 AirPlayUIAgent[330]: 2014-04-24 06:47:12.143216 PM [AirPlayUIAgent] Changed PIN pairing: no
4/24/14 18:47:12.962 mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
4/24/14 18:47:15.033 secd[342]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:15.033 secd[342]: securityd_xpc_dictionary_handler WiFiKeychainProx[358] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:15.060 com.apple.time[265]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
4/24/14 18:47:15.275 AirPlayUIAgent[330]: 2014-04-24 06:47:15.275080 PM [AirPlayUIAgent] Changed PIN pairing: no
4/24/14 18:47:17.030 syncdefaultsd[321]: [AOSAccounts] : IAAppProvider::CopyAccountUIDForUser Timed out waiting
4/24/14 18:47:17.268 digest-service[72]: digest-request: uid=0
4/24/14 18:47:17.268 digest-service[72]: digest-request: init request
4/24/14 18:47:17.275 digest-service[72]: digest-request: init return domain: MBP-DE-LUIS-4 server: MBP-DE-LUIS-4 indomain was: <NULL>
4/24/14 18:47:17.400 com.apple.NotesMigratorService[398]: Joined Aqua audit session
4/24/14 18:47:17.418 racoon[401]: accepted connection on vpn control socket.
4/24/14 18:47:17.835 com.apple.internetaccounts[336]: An instance 0x7fc03bfd4940 of class IMAPMailbox was deallocated while key value observers were still registered with it. Observation info was leaked, and may even become mistakenly attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7fc03bfd5680> (
<NSKeyValueObservance 0x7fc03bfd57f0: Observer: 0x7fc03bfc98d0, Key path: uidNext, Options: <New: NO, Old: NO, Prior: NO> Context: 0x7fff8e1bd43b, Property: 0x7fc03bfd5650>
4/24/14 18:47:17.844 com.apple.internetaccounts[336]: An instance 0x7fc03bd87e60 of class IMAPMailbox was deallocated while key value observers were still registered with it. Observation info was leaked, and may even become mistakenly attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7fc03bd87f80> (
<NSKeyValueObservance 0x7fc03bd87f10: Observer: 0x7fc03bd88c30, Key path: uidNext, Options: <New: NO, Old: NO, Prior: NO> Context: 0x7fff8e1bd43b, Property: 0x7fc03bfd5650>
4/24/14 18:47:18.226 digest-service[72]: digest-request: uid=0
4/24/14 18:47:18.227 digest-service[72]: digest-request: init request
4/24/14 18:47:18.229 com.apple.internetaccounts[336]: An instance 0x7fc03e00f500 of class IMAPMailbox was deallocated while key value observers were still registered with it. Observation info was leaked, and may even become mistakenly attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7fc03e00e210> (
<NSKeyValueObservance 0x7fc03e000190: Observer: 0x7fc03e003a50, Key path: uidNext, Options: <New: NO, Old: NO, Prior: NO> Context: 0x7fff8e1bd43b, Property: 0x7fc03bfd5650>
4/24/14 18:47:18.234 digest-service[72]: digest-request: init return domain: MBP-DE-LUIS-4 server: MBP-DE-LUIS-4 indomain was: <NULL>
4/24/14 18:47:18.245 com.apple.time[265]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
4/24/14 18:47:18.570 REUpdater[372]: REUpdate : Did not download since you have the version equal or later than that on the server
4/24/14 18:47:20.234 com.apple.dock.extra[396]: iPhotoDockTilePlugin: Unable to get dock badge information: connection timeout: did not receive reply
4/24/14 18:47:21.886 AllMyMusicAgent[369]: SARAgent newAgent
4/24/14 18:47:22.544 mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
4/24/14 18:47:23.589 sandboxd[384]: ([367]) assistantd(367) deny file-read-data /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
4/24/14 18:47:26.529 AddressBookManager[382]: Validate metadata timed out, cancelling
4/24/14 18:47:26.556 com.apple.imfoundation.IMRemoteURLConnectionAgent[391]: ERROR: __CFURLCache:CreateTablesAndIndexes version create - table cfurl_cache_schema_version already exists. ErrCode: 1.
4/24/14 18:47:26.557 com.apple.imfoundation.IMRemoteURLConnectionAgent[391]: __CFURLCache:RecreateEmptyPersistentStoreOnDiskAndOpen: create tables and index failed.
4/24/14 18:47:27.757 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:28.757 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:28.909 WindowServer[168]: disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
4/24/14 18:47:29.758 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:30.760 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:31.761 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:31.887 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:32.762 PhotoStreamAgent[357]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:32.918 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:33.975 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:34.980 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:36.041 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:37.113 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:38.169 SafariDAVClient[381]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
4/24/14 18:47:39.238 secd[342]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:39.238 secd[342]: securityd_xpc_dictionary_handler AddressBookSourc[380] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:39.946 AddressBookSourceSync[380]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://luisfernandolins%[email protected]/1047286319/principal///luisfernandolins%[email protected]/1047286319/principal/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fa5eb81cb60 {NSUnderlyingError=0x7fa5e9651cb0 "The request timed out.", NSErrorFailingURLStringKey=https://luisfernandolins%[email protected]/1047286319/principal/[email protected]/1047286319/principal/, NSErrorFailingURLKey=https://luisfernandolins%[email protected]/1047286319/principal///luisfernandolins%[email protected]/1047286319/principal/, NSLocalizedDescription=The request timed out.}
4/24/14 18:47:40.011 AddressBookSourceSync[380]: [AOSAccounts] : [IsAccountKeyChainActive] : had error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Remote error : The operation couldn‚Äôt be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call))
4/24/14 18:47:40.013 secd[342]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:40.013 secd[342]: securityd_xpc_dictionary_handler AddressBookSourc[380] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
4/24/14 18:47:40.017 AddressBookSourceSync[380]: [AOSAccounts] : [IsAccountKeyChainActive] :

If it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple.

How can I remove malware from my imac?

My iMac was just infected with by malware. I've refreshed Safari & run my anti-virus but to no avail.....I tried a MacScan malware remover but it hasn't done a thing to address the issue.
Any advice would be welcome!
Rhiannon

Try this discussion https://discussions.apple.com/thread/3055944
and this will also give you lot of information
http://www.reedcorner.net/news.php/?p=138
http://www.reedcorner.net/guides/macvirus/
If you do a forum search on Mac Defender or Protector you will also find a lot of threads about this.
laverne's mom
Message was edited by: laverne's mom

How do I remove TuneupMyMac from my Macbook Air?

This thing is so annoying. I made a big mistake by trying to download Microsoft Silverlight today and this download site packaged Genio and this TuneupMyMac crap with my download. I'm kicking myself. Anyway, a lot of comments I've read on here point to the TuneUpMyMac's Uninstall page as the solution. The problem is when you try to follow their directions there's no "Uninstall TuneUpMyMac" option (see my screenshot below), so that doesn't work. Anyone have any ideas?

TuneupMyMac
You may find the info for removing it here in this thread.
https://discussions.apple.com/thread/5449058
Genio
Identify and remove adware
http://www.thesafemac.com/arg/
or
use Adware Removal Tool.
http://www.thesafemac.com/art/

How do I locate and remove malware from my macbook ?

How do I locate and remove malware from my Macbook ?

Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071

How can I remove icons from the Finder sidebar? Were transferred when I set up laptop from my desktop computer. Tried dragging off but that didn't work.

How can I remove icons from the Finder sidebar? Transferred info from my Mac Pro desktop computer (using target mode) and there were folder icons on the Mac Pro Finder sidebar that are now on the MacBook Finder sidebar, even though these folders do not exist on the MacBook. Tried to drag them off, which is the usual way to get rid of folders that the user adds to the sidebar (as opposed to those that can be added via the Customize Toolbar dropdown menu) but was unsuccessful. I then unchecked all of the Customize Toolbar menu items and the folder icons still remained. What else can I do?

Did you hold the Command (Apple) key while dragging them off the sidebar? That usually makes them go *poof*.

How do I remove Chrome from my macbook Pro

How do I remove Chrome from my Macbook Pro.

Since Chrome doesn't come with an uninstaller, I would download the free AppCleaner and drag the Chrome application to it's 'box' - that way you can choose which auxiliary files you want to trash as well.
Clinton

How can i remove pictures from my droid turbo without having to use the touch screen on the phone at all?

how can i remove pictures from my droid turbo without having to use the touch screen on the phone at all? my screen is cracked and i am waiting on a replacement phone. as far as i can tell in order to access the phone storage through my computer, i have to use the touchscreen to enable it so that the computer will see it as a camera. I can't do that as the top half of the touschscreen is unresponsive. any suggestions? teaches me to use the backup services offered in the future, but i still need a short term solution for this time.

I'm sorry to hear your screen is cracked spence425. I know its difficult to use the phone while its damaged. I'm happy you are receiving a replacement device. Have you saved any of your pictures and other data to the cloud? Here is a link about the cloud http://vz.to/1mF0GIx . Unfortunately, you will be unable to remove any data from the phone if the screen is unresponsive but if you are looking to transfer data to your new phone, it would have needed to be saved via the cloud first. Keep us posted.
Kinquana_VZW
Follow us on Twitter @vzwsupport

How can i remove malware from my macbook air. each time i clink on a link, i get a new browser with an ad

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