How can I remove someone else's Apple ID from a grayed-out box, so I can log in and download an Update in the App Store? I have a Macbook Pro.

I am able to add apps, use my apple id via iTunes but when I have to update the basic software apps that came with the laptop from my job, it won't allow me to update. It shows another apple id login in gray. I am unable to put mine in. I deleted the user under user accounts already, restarted my laptop and it is still there. Please help! The person no longer works there and I have no way to contact them.

When you update apps you have to be singed into the ID that purchased the apps.
Delete the apps and purchase them with your account if you want to update them.

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