How can I remove the background behind my selected graphic?

I have a logo that has a rectangular background behind it; I want just the logo itself. How do I get the odd shaped logo only off the rectangle? This was not created with AI, I don't know what program was used. I can't just ungroup.
I am learning this by trial and error, please - a simple explanation for my non professional ears.
Thanks!

Monika Gause wrote:
Wade_Zimmerman wrote:
In a case like this just hiring a pro is not enough.
sorry, I have to disagree.
Handing the graphic stuff to a pro works for so many clients. Why shouldn't it work in this case? There is no simple alternative available. It's just not possible to explain this in a few newbie-compliant words and there is no simple method to get the desired solution (a logo without a white background - or whatever color it may be).
Because you did not read what I wrote and decided to interpret it based on the one phrase.
This user or would be users has no background in computer generated art and perhaps non in the preparation of art in genera for reproduction.
Hiring a pro in itself will not make for a great result and there is a good chance not even a professional resul.
The reason is that they themselves do no understand the requirements and probably put the kind of restrictions on the Pro to do things that will make for failure.
They need some education and some know how to relate to what the pro is doing for them.
It would be different if they had a professional or experience person to mentor them on the client side but they do not seem to.
I wrote they had to do three things in order to get some form of knowledge so they can work with a pro.
The OP states hey do not even understand the meaning of some of our words and phrases and so they first need to gain the some understanding of what is gong on or they will be in a panic at every turn.
I would even venture to say that you have never worked successfully with a client that ha no understand about what you are required to do, I am not say the OP has to be an expert they do have to be able to communicate with a pro.
The OP has to know what the pro is telling them what they are doing for them etc.
If you have ever been in the position of working with some one totally unfamilar with the task at hand then you would understand what I mean.
I once had a client who told me he could actually take the photographs better then I can if I would just show him the button on the camera that made the photos look good, so I pointed to the shutter release, he accused me of lying saying I was not showing him the secret button that professionals use.
He actually found a way he tells everyone that he took the photos I took that day.
So unless the OP has a good basic knowledge they cannot make rational decisions as is the case here.
to the OP I am not accusing you of being like my client but you do need some understand of what your designer would be talking about andkeep in mind that Ilustrator is not that easy to learn even if it looks like it would be.

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