How can I remove the "Please connect to the internet and retry" error when I start Acrobat DC in my laptop?
I started Acrobat DC in my laptop, it said, "Please connect to the internet and retry." I did have internet connection as I could browse the net. So I checked out the internet time and it is synchronized with time.windows.com.
Do I need to set it to synchronize to time.nist.gov?
Hi stephenn9960323,
Considering this error, I would suggest you to please refer the following KB doc link and try out the troubleshooting steps:
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Let me know if this helps.
Regards,
Anubha
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