How can I renew my security questions? I can't get apple to send me a rescue email.
I wanted to buy something from iTunes, but it wanted me to answer security questions which I had forgotten. Next I went to my apple id manage page, and told apple to send me a rescue email. However I haven't recieved any email. Perhaps the rescue email is incorrect? How do I renew the questions or change the rescue email? Thanks for your help.
If it hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(87595)
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I need to reset the security questions on an Apple ID.
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thanks!See If you forgot the answers to your Apple ID security questions - Apple Support
IF your rescue email is not working, your options are pretty limited - find a phone and call them is about the only way you are going to get things reset and workIng. -
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Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Cheers,
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Does Apple have an email address for support questions?
Try:
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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Hi I can't remember the answer to my security questions and I don't think I set up a rescue email adders when opening my account can you please tell me how I can gain access to my account
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I want to change security question but the problem is i don't know the rescue email what can i do ?
Please answer me quicklyAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I don't remember my two security questions and I saw where you could send it to your email but the email it shows I could send it to is not the email I set up with it is there a way I can change the email on there to send to the email I have?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
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The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
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