How can I request a duplicate receipt from an Apple Retail Store?

Hello everyone,
I was wondering if anyone knows how I can get a duplicate receipt from a purchase I made at an Apple Retail Store (Convent Garden, UK).
Tried all means of contacting Apple but nothing seemed to offer an option for general questions and requests without making a more severe repair request and it doesn't seem that I can contact the store directly. And I'm in Portugal so going there is unfortunately not an option.
Thank you in advance,
Nuno

Hi,
Here are the store details. http://www.apple.com/uk/retail/coventgarden/
Have you tried calling them on +44 (0) 20 7447 1400 ?
Best wishes
John M

Similar Messages

  • How can i get an duplicate invoice from my MacBook which I bought in an independent Apple retail store

    how can i get a duplicate invoice from my MacBook which I bought in an independent Apple retail store in poland

    Call the store & ask the sales staff to send you one if you are no longer in Poland.  If you are still there, what is stopping you from visiting the store? 

  • How can I remove multiple duplicate photos from Photoshop Elements 6 catalogue?

    How can I remove multiple duplicate photos from Elements 6 catalogue?

    Newer versions have similarity recognition software but in PSE6 you have to do it manually.

  • How can I transfer all iTunes purchases from one apple id to another

    How can I transfer all iTunes purchases from one apple id to another?

    Delmar Ford wrote:
    Don't agree. I have two accounts, one for work which I set up years ago and bought a few tracks. I've recently bought iPhone and iPad and created a home ID and wanted to transfer the old purchaces. Everyone says it can't be done, but I've done it.
    1. on the iPhone/iPad change your "store" Apple ID to the one you want ot transfer from.
    2. go into iTune on the device and download the purchaces.
    3. on you PC/Mac change the iTunes login to the same as the device's ID
    4. sync your device
    5. change both ID's back and the purchaces stay on both iTunes and your device.
    Delmar,
    The procedure you describe is putting content from two different IDs into a single library, which can readily be done.
    However, each item of purchased content will still be tied to the ID from which it was originally purchased, and they will be treated separately for purposes of Cloud, Match, Purchase History, etc.

  • How can i transfer a digital movie from one apple id to another apple id?

    how can i transfer a digital movie from one apple id to another apple id?

    You buy it from that ID or ask the iTunes Store staff for assistance.
    (80985)

  • How can I copy my existing contacts from 1 Apple ID to a new one?

    How can I copy my existing contacts from 1 Apple ID to a new one?

    Click here and pick the option which best fits your situation. Rented movies can only be moved through the iPod and will not play on the new computer if any other method is used.
    (98456)

  • How can I transfer all my music from the apple ID account on my dad's computer to my new computer without burning like a hundred CD's?

    How can I transfer all my music from the apple ID account on my dad's computer to my new computer without burning like a hundred CD's?

    For non-iTunes purchases you need a third-party program like one of those discussed here:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • HT201303 How can i remove my credit card from my apple id

    How can i remove my credit card from my apple id

    Here's some more detail:
    You have to do this from ITunes on your computer.  You can't do it from itunes.com.
    First start ITunes.  On the left side of the screen, go to Store and then ITunes Store.  From the Quicklinks on the right side of the screen, go to Account.  After you sign in, you will see your account and payment information.  Click on Edit next to Payment Type.  Click None, next to Visa MasterCard Amex Discover.  It will then remove your credit card from your ITunes Account.

  • HT204266 I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the di

    I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the differences between countries' iTunes offerings? Does one really need an address and a credit card for any country to be able to access that countries iTunes store? Why these restrictions?

    You cannot.
    You cannot use another countrys itunes store.
    You must be physically locates inside the borders of a country to use that countrys itunes store and a credit card issued in that country with a valid billing address in that country.
    The owners of the distribution rights of movies/music/etc differ by country.  These distributors decide who can sell their content in that country.
    Buy from another source if your countrys itunes store does not carry somehting that you want.

  • Can i buy a sim free iphone 5s from a apple retail store ?

    Can i buy a sim free iphone 5s from a apple retail store in nyc or is it exclusively avaliable online ?

    You can buy it at an Apple store. But you do not want "SIM Free", which means that you can use it with any carrier, but the phone becomes locked permanently to the first carrier you use it with. You want to be clear that you want an "UNLOCKED" phone. Apple does not sell SIM Free phones, but some independent dealers (such as Carphone Warehouse in the UK) do.
    Also, note that if you plan to use it outside of the US you will not have warranty or repair service available for it; Apple will only fix phones (in or out of warranty) in the country of purchase. And it may not work on LTE (4G) networks outside of North America.

  • How do I receive a student discount from the Apple online store?

    How do I receive a student discount from the Apple online store?

    login to the store from campus and select the education store, select your Uni and away you go.
    I just did it, 64GB wifi on order

  • Will a factory unlocked iphone 4s from the apple retail store come with a simcard.

    Will a factory unlocked iphone 4s from the apple retail store come with a simcard.Furthermore will my new phone need to be activated in store or can i do it myself

    No. You'll need to get a SIM from your carrier. Since you won't have a SIM, there will be no way to activate the iPhone at the store, so you'll have to do it yourself.
    Regards.

  • Buying iPhone 4 from Canada Apple Retail Store

    Hi
    I am from India and I am visiting Canada in Jan. I plan to buy the unlocked iPhone 4 from the Apple Retail Store in Vancouver. Though I am aware that the unlocked Phone is available at the Apple ONLINE store, I'm not sure if the unlocked version is available in the retail store. Would they ask me for any address proof?

    Are you aware that Apple will only provide support for a Canadian-sold iPhone in Canada? If you have a problem with your iPhone that would require warranty service, you'd have to ship the iPhone back to someone in Canada to take or send it to Apple and then have that person ship it back to you.
    Far better to just buy your iPhone from an authorized seller in India, even if it will be higher in price. That way you will be able to get local support and service. If you want an iPhone 4, I'd strongly suggest that you wait for it to be officially released in India.
    Regards.

  • How can I file a formal complaint with the Apple Online Store Canada?

    I've spoken to two customer service representatives at this point about an order that I cancelled within a half an hour of placing it, as I was initially unaware that the product I purchased would not fit my sister's iPhone. As stated in the Cancelled Order portion of the following page: http://store.apple.com/ca/help/viewing_changing_orders#cancel, I should NOT have been billed for the order. I was billed last Friday and am still yet to receive the refund, despite the fact that the first rep I spoke to advised that my money would be refunded in one day. The statement on the link I provided is completely misleading, as well as the email I received stating that I would not be charged at all. Someone with Apple must amend this statement on the website and the automated emails, as it could be considered legally misleading. I will in no way be pursuing any legal action, as I don't have the time and I'm only out $90.00, but I can't imagine having purchased the MacBook that I wanted to purchase prior to this incident and going through an ordeal like this again. Can someone please advise who I should contact and where I can find their contact information please? I love the apple products that I own and would hate to discontinue my customer relationship with the company.

    Also, please remember that no refund from any store is instantaneous. They will process the refund, probably within 24 - 48 hours. After that, your bank/credit card company has to credit your account....... mine takes at least 3 business days to do so (the banks are very efficient in posting charges, but like to keep the money for a couple of days before giving it back to you - they've been doing that for years).
    Edit: I just checked their return/refunds policy and it includes this:
    Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:
    If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
    Products purchased from the Apple Online Store using an Apple Store Gift Card will be refunded to you as an Apple Store Gift Card by email within 3 business days. If you’d like us to mail you an Apple Store Gift Card, ask the representative helping you. You will receive it within 8 business days via United States Postal Service (USPS). If you purchased an item from the Apple Online Store and are returning it to an Apple Retail Store, you'll receive an Apple Store Gift Card by email within 3 business days.
    Note that it states it will be initiated immediately, but  will be sent within 5 business days.
    Read the entire policy here:
    http://store.apple.com/us/help/returns_refund

  • Is unlocked iphone from UK apple retail store the same as from online store

    Today I bought an unlocked iphone 4 from my local UK Apple Retail store. I explained to the store assistant that as I work abroad for several months at a time I needed to be able to use my iPhone with both a UK carrier( not sure which one to go with yet), and a local carrier when in another country, therefore I wanted an unlocked sim free one. I bought the 16gig version and payed the full £499 for it, however, when I got home and looked at the receipt it also lists a "No Contract Sim" with a part number but with a unit price of £0.00.
    So I am confused..! Is this the same as the sim free iphone available from the online store and can I use it with any carrier by swapping the sim card depending on my needs? Or, is this some other kind of sim card that will lock the phone once I activate it the first time. I had assumed that by paying the full price I was getting an unlocked sim free phone as described on the UK online store description. If it is not, I will need to return it and order one online.

    The iPhone could be purchased at full price only at retail stores not online at least in US:
    This FAQ can be found on the US site with a little digging (read on to know why digging was necessary)
    "Is a new contract with AT&T required?
    A new 2-year commitment with AT&T is required when starting your purchase online. Additionally, the Apple Retail Store offers a no-commitment iPhone for the full retail price."
    This lines above are the info that you can read in a pop-up FAQ that will appear if you click on one nicely hidden FAQ link, reading: "Is a new contract with AT&T required?", located on the bottom left corner of the ordering process area.
    What is misleading is that the FAQs on the landing page where users can select a 3GS or a 4, the FAQ for "Can I buy an iPhone without an AT&T contract?" is answered with a straight "No. iPhone requires a two-year AT&T wireless service contract." Such statement applies only to online store purchases and that's a piece of info that only a more careful, meticulous and OCD reader may find out since another FAQ tucked away elsewhere (read below) says you can buy iPhones at full price by going to any Apple Retail Store.
    There is no way for me to give you a direct link to the other FAQ stating that, because it's accessible only during a purchasing session, therefore you'll have to go through the few steps below if you want to read that FAQ by yourself:
    1) Go to the online store,
    2) Select the iPhone image to start the buying process,
    3) Once on the page where you can choose the 3GS or the 4, select one,
    4) On the next page you should see 3 FAQ links (gray text, the bottom left corner),
    5) Click the one that reads: "Is a new contract with AT&T required?",
    6) Read the FAQ in the pop-up that will open after you clicked on the link.
    There are no further details about unlocking, jail-breaking or the fact that the iPhone 4 uses a micro SIM instead of a standard or mini SIM card so you may want to ask more info in that regard to a Genius at the Retail Store to learn more about how you can buy an iPhone and use it with another carrier outside US.
    If UK and US sales work following the same rules, your iPhone bought online should be carrier-locked, so if you've got one that was unlocked and contract-free from the UK store then either you are lucky guy, or sales in UK are more flexible than US. In both cases what would count is that your phone is unlocked, now the info you may want to get is simply what SIM and Carrier services will work on your iPhone when you are in US.
    Best to you and I hope some of these info will help you. Good luck!

Maybe you are looking for