How can i request apple to remove icloud from my iphone 4

hello everyone so i have this problem on my sisters iphone 4, while in france she bought an used iphone 4 but she didnt knew anything how does icloud works, so she bought the phone and came back to home country. so she used the phone for a while until something went wrong with her iphone so i took it and restored it using itunes, but now the iphone it is stuck on i cloud acctivation and she has no idea how to contact the original owner to ask for apple id password, so i was wondering is there any way how can i contact apple and request to them to delete icloud from her iphone  . thanks
Note: the phone is not stolen, i checked the imei on various websites on the internet and doesnt sems to be on blacklist, and the phone was bought on a mobile shop so i dont think they sell stolen iphones to anyone.

also got 1 iphone id remve from they they tell they have apple own and they provide me full info of some phones and credit card info also avail with them of apple id which all coustmers use
Full name: Lxxx Enrxxx Bauxxxxx
Apple [email protected]
IMEI9900027xxxxxx
Spare Apple ID (login alias) NA
Address and Phone
Address
3ra Xxxxxxx
traxx, Qta # 8x, Los Paxx Granxxx
Caraxxx, MI
Venxxx
Daytime Phone 1-58xxx-28xxxx
Evening Phone NA
Archiving e-mail address
[email protected] - Verified (main)
[email protected] - verification email has been sent (rescue)
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