How can I reset my answers for my security questions because I forgot them

I had and iPod 4th generation for about 2 years and I just used the Same iTunes account because I got the new iPod 5 and I went to go buy a song and its says it needs my security answers since its the first time buying songs and I forget the answers and I need to reset it somehow to buy songs

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121787)

Similar Messages

  • HT204088 How can i change my answers to those secret questions , because i forgot them

    How can i change my answers to those secret questions , because i forgot them

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!

    My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!

    Rescue email address and how to reset Apple ID security questions

  • How do i get the answers to my security questions if i forgot them?

    How do i get the answers to my security questions if i forgot them?

    You forgot the answers? Check out this article. I'm not sure why you'd need to answer the questions, as it's your Apple ID that brought you to this forum. And write the answers down in a safe place next time.
    Clinton

  • HT5312 Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    If you can't remember your security questions / answers go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.  There, select iTunes store account security and write that you would like to reset your security questions and / or answers.   You should get an eMail reply over the next 24 hours.

  • How do I change the answers to my security questions ? I forgot them

    How do I change the answers to my security questions for my Apple ID ?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I Chang my answer for my secret questions

    How can I Chang my answer for my secret questions???! ;(

    Security Questions
    https://discussions.apple.com/thread/5232504?tstart=0

  • HT1918 How can I retrieve the answers of my security questions? I don,t remember.

    How can I retrive the answer or my security questions? I don't remenber.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT1918 How can I change the answers of the security question ?

    How can I change the answers of the security question ?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • How can I get the answers of my security questions answer if I don't remember????

    How can I get the answer of my security questions of my apple

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89567)

  • What do I do if I can't remember the answers for the security question?

    What do I do if I can't remember the answers for the security question?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96541)

  • HT204053 How do I reset the answers to the security questions. I cant find them. I have been locked out now from too many wrong answers.

    How do I reset the answers to my security questions. I lost mine and have been locked out due to too many failed attempts. I tried every thing I could find through apple support, nothing worked. I cant buy apps for my new phone with out fixing this

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form. There's also a link to do so in the Additional Information section of the article you asked this question from.
    (96531)

  • HT1222 I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT1689 How do I get the answers to my sicerity questions if I forgot them

    How do I get the answers to my sicerity questions if I forgot them

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • TS1424 How do I recover the answer to my security questions if I forget them?

    How do I recover the answer to my security questions if I forget them?

    I don't find the tap 

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