How can I reset my apple id security questions, if I have not set a rescue email account?

My new iPhone says "To help ensure the security of your Apple ID we require additional information."  It then asks me for the answer to my security questions.  Which I can not remember.  I can log into iCloud and my apple ID, but can not change my security questions.  A web search indicates that I should be able to send a security email to my rescue email account.  Since this option does not appear on my accounts security question screen, it looks like I never setup a rescue email.  How do I reset my security questions, or setup/change my rescue email account?
Thanks in Advance!!

Actually, you'll have more luck contacting AppleCare Phone Support.
http://support.apple.com/kb/HE57
With the information you provided, I assume they can verify your identity and reset your account security questions.
Kind regards,

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