How can I reset my ipod touch. It's stuck on a screen with the itunes logo

Can someone please help me? I need to reset my ipod & by holding the wake button & the home button its not helping. It got like this after I tried to update the software.

I have the same problem right now only on my Iphone.  I can't get anything on my phone but that picture.  I have tried to turn it off and on and nothing works.  I called support and they said let the phone run down and then turn it back on.  That is all I can think of to do and it will take several hours to get it to run down.

Similar Messages

  • What do i do if my ipod touch i stuck on a screen with the itunes logo and USB cord?

    my ipod is stuck on a screen with the itunes logog and the USB cord picture and everytime i go on itunes to fix it it wont work because i cant unlock the ipod. i have also tried rebooting it but it just makes noise like a camera taking a picture. I need help because i cant find out whats wrong. PLEASE!!

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • My new ipod touch is stuck on a screen with the itunes logo, a picture of the charger and an arrow between the two.

    My new ipod touch has become stuck.  The screen has an image of the itunes logo near the top an arrow pointing up just below that, and an image of the charger at the bottom.  I don't know what this means.  I've tried charging it, and turning it off and on, but it comes back to this screen every time.  Anyone else experience this and know how to fix it?  Thanks!

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • I started to udate my Ipod and now it is stuck on a screen with the Itunes logo and a USB cord, what do I do?

    I started to Update my Ipod, and now it is a useless paper weight, what do I do?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hello my ipod touch stays blinking of de lock screen to the apple logo

    Hello my ipod touch stays blinking of de lock screen to the apple logo i try the hard reset  and came off  when start again  makes the same blink of the lock screen  to the apple logo

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?

    I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?
    plz answer me~

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • My touch is frozen on a black screen with the apple logo and a load bar, nothing works, tried resetting and everything, any suggestions?

    My touch is frozen on a black screen with the apple logo and a load bar, nothing works, tried resetting and everything, any suggestions?

    In that case....if you have Apple Care, give support a call - otherwise, walk it into the nearest Apple Store.
    Good luck.

  • How can i unlock my ipod touch? It is just saying disabled with no option to reset password???

    How can i unlock my ipod touch if the screen keeps saying "ipod is disabled" with no option to enter my password???

    How do I unlock my disabled ipod touch?

  • I have an ipod touch 3rd gen.I used the function of erasing all content and settings and now i am stuck on this screen with the apple logo and a loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen.  Connect the iPod to iTunes and you should be good to go.

  • My iPod won't sync to iTunes and has a screen with the iTunes logo and a charger

    This is so frustrating.
    I downloaded the latest iTunes and  iOS 8.1 for my iPod Touch 5th Gen., and now it only displays a message on it with a charger with an arrow pointing to a red iTunes logo. I've tried doing just that, but for one reason or another my iPod will not connect to iTunes. I cannot do anything on my iPod but turn it off and back on, with the same message in tow. I know my iPod is connecting to my computer, since I hear the same notification tone whenever it is plugged in or pulled out, but it will not connect to iTunes. I sincerely hope my iPod is not broken. Somebody please help.

    Try DFU mode and then restore               
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    iTunes: Restoring iOS software
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • How can i Reset my ipod touch without the home-button

    My ipod Touch resseting all the Time with out showing the home display. An other problem is, that my guarantee is over and my home-button is not working. So what should i do? Buy a new one or is there a chance to reset my ipod without home-button?
    Please Help me. Thanks in advance.
    Dom

    - Try placing the iPod in recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - This program may get it in recovery mode:
    RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage
    - DFU mode may work:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • How can I reset my iPod Touch with no power at all? It doesn't charge with the power outlet or with the USB cable...

    I realized this morning my iPod Touch was not charging. I left it charging all night but nothing.
    I read i have to reset it, but since now is fully uncharged, it does not allow me to do anything...
    I tried to charge it with all possible resources (USB, different chords, power outlet, etc) but still out.
    Should I take it to a Genius Bar?

    I would try here first.
    iPod touch: Hardware troubleshooting
    Then to the Apple store.

  • HT1430 how can i reset my ipod touch when its disabled ?

    i dont remember my passcode

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • How can I restore my iPod touch data to a new hard drive when the old one crashed

    My computer crashed and I want to put the contents of my iPod Touch back on the new hard drive. How do I do this without accidentally Syncing and copying over my data? The vast majorioty of the music on my iPod is my own from DCs I own.

    You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabilng the prevent iPods,iPhones, and iPads from automatically syncing option.
    Next, authorize the new computer with your iTunes Account.  In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials.
    If possible, either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.  To do this, right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
    http://support.apple.com/kb/ht1766
    Now onto synced content such as music, videos, photos, etc.  For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases.  For all other nonpurchased iTunes content, see this older post from another forum member Zevoneer covering different software availbable to assist you with this task.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier.  Here is more on backing up and restoring your iPod.
    http://support.apple.com/kb/ht1414
    B-rock

  • How can I deactivate an Ipod touch without using it? (Broken screen)

    I was given the new Ipod Touch 4th gen for Christmas and my 2yr old daughter threw it in the dogs water dish. It was completely covered with water, and the screen would no longer light up but I could see it was still working.. So I left it out to dry for a few days but my husband decided he wanted to try and "fix" it by opening it up and that is when the screen cracked.. So now it lights up again but its all white with a spider web in the one corner. I can still hit the button twice and then guess where the play button would be on the screen and tap it and it will play music.. so I know it still "works" but there is no screen.. and since my husband opened it up I dont even want to try to take it in and get it fixed. The metal backing is all bent away from the glass and you can just tell that someone opened it up.. So instead, I went and bought myself a new one.
    It doesnt bother me that I have two of them activated and listed on my computer. That is not why I want to deactivate it. What happened it, I tried to use the face time on my new Ipod and nothing happened. (Yes I made sure that I set it up before I tried to use it) My brother in law tried to call me (we were sitting in the same room) and it was going through on his end, waiting for me to pick up, but nothing was happening on my end. So I am thinking that because it was set up on the broken one first, its sending the call to that one instead of going to my new one.
    So I am trying to figure out how I can deactivate/permanently shut off the broken Ipod without being able to go on it or use it. So is there a way to plug it in and deactivate it through Itunes on my computer? -OR- If you can explain why else my face time would not be working after setting it up on the new Ipod?
    Thanks..

    Having identical FaceTime info on the broken iPod and the new one should not effect using FT on the new iPod as long as the broken one is off. However, you can try connecting the broken one to you computer and see if you can restore it to factory defaults/new iPod vi iTunes. See:
    http://support.apple.com/kb/HT1414

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