How can I reset my questions if my rescue email is no longer in use?
Don't have my rescue email anymore got new iPhone can't purchase apps unless I would answer the security questions, but don't remember.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106269)
Similar Messages
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When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?
You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105) -
It seems like a crazy catch 22 system. I don't have a rescue email, and I can't remember the answers to my security questions.
AndreasKing wrote:
... I can't remember the answers to my security questions.
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
i have a lot of music that i bought while living in aonther country and on another computer. hen i try and play any of it i get a message asking for my old apple id id. it does not accept any of my attempts. i do not know the answer to the security question and the rescue email is no longer in use or accessible. how do i 'activate' my music on my new computer?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1349 how can i reset security question when i dont have rescue email?
how can i reset securty questions when i dont have rescue email?
You'll have to contact Apple to fix. Contact numbers here:
http://support.apple.com/kb/HT5699?viewlocale=en_US -
How can I reset security questions. What is a rescue email.
How can uI reset security questions. What is a rescue email.?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????
Visit this site: http://support.apple.com/kb/HT5312
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I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot my secrete questions in my account, How can I reset the questions?
I created an apple account a wile back and I do not remember my secrate question, How can I reset those questions.
Security Questions
http://support.apple.com/kb/HT5312
Apple ID Contact
http://www.apple.com/support/appleid/contact/ -
HT5312 How can I reset Security question of Apple ID
How can I reset Security Question of Apple ID
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions. -
I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
How can I reset security question without rescue email
how can I reset security question without rescue email, or hoe should i set rescue email with existing account?
Call Apple they will be able to help you. 1-800-APPLE
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how do you reset your security questions when the rescue email address no longer exists?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90823) -
I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
My husband been froze out of his Apple I'd account. His rescue email is no longer in use and he's forgot the answers to his security questions.
Anybody know how to get round this?i think, You have to contact the Hotline to fix this, because You have to authenticate Yourselfe in an unofficial Way like Credit Card Number.
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